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Best Customer Satisfaction Software for Mac

Using a Mac doesn’t mean limited software choices. In fact, many customer satisfaction tools offer smooth performance and Apple-centric features, making them ideal for Mac users. Below, we’ve curated top customer satisfaction software solutions specifically for macOS—each with a user-friendly interface, robust functionality, and easy setup on your Mac device.
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★★★★★4.7 average rating from 74 reviews
Last Updated: October 09, 2026
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  • 24 Software

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Complete Product Directory

List of Top Customer Satisfaction Software for Mac

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Satisfaction Software for Mac Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

24 products shown
#1

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#2

Moveo.AI

The leading AI CX platform to enhance customer service operations

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Overview

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically o...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited States
#3

Sogolytics

🏆 SW Recommended

The most comprehensive online survey tool and experience management platform

★★★★★ 5.0 (2 Reviews)
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Overview

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is u...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#4

Skilljar Customer Education

🏆 SW Recommended

Learning that lives everywhere

★★★★★ 5.0 (2 Reviews)
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Overview

Skilljar is an advanced customer education learning management system (LMS) designed to empower organizations to create, manage, and deliver training programs for their customers effectively. This platform provides comprehensive tools for developing engaging course content, track...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#5

SurveyLab

Online survey tool & questionnaire software.

★★★★★ 5.0 (2 Reviews)
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Overview

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and...

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Free Trial14 Days Starting Price$49 Per month HeadquartersPoland
#6

Tidio

🏆 SW Recommended

All-in-one AI Powered customer support software

★★★★★ 5.0 (1 Reviews)
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Overview

Make Tidio your go-to customer satisfaction software and boost engagement, retention, and revenue. Integrate Messenger, WhatsApp, Instagram and email, and manage all communication from a single inbox. Resolve issues automatically with help from Lyro, Tidio's conversational AI age...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#7

Delighted

🏆 SW Recommended

Collect customer feedback in minutes with Delighted

★★★★☆ 4.9 (8 Reviews)
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Overview

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a sim...

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Free Trial14 Days Starting Price$17 Per month HeadquartersUnited States
#8

ReviewFlowz

🏆 SW Recommended

Find out what's being said about your business

★★★★☆ 4.9 (2 Reviews)
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Overview

ReviewFlowz is a review management software designed to help businesses track, respond to, and manage online reviews across multiple platforms. It centralizes customer feedback from sites like Google, Yelp, and Trustpilot, providing businesses with a comprehensive view of their o...

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Free TrialAvailable Starting Price$20 Per month HeadquartersFrance
#9

Jotform

🏆 SW Recommended

Free Online Form Builder & Form Creator

★★★★☆ 4.8 (23 Reviews)
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Overview

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a...

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Free TrialAvailable Starting Price$34 Per month HeadquartersUnited States
#10

Yotpo

eCommerce Retention Marketing Platform

★★★★☆ 4.6 (2 Reviews)
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Overview

Yotpo is a unified ecommerce growth platform that helps brands capture, amplify, and leverage authentic customer content to accelerate conversions and deepen loyalty. Instead of piecing together disparate tools for reviews, loyalty, referrals, and messaging, Yotpo brings these ca...

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Free TrialAvailable Starting Price$79 Per month HeadquartersUnited States
#11

ReviewTrackers

🏆 SW Recommended

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

★★★★☆ 4.6 (10 Reviews)
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Overview

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#12

Pipefy

🏆 SW Recommended

Business Process Automation & Workflow Software

★★★★☆ 4.6 (10 Reviews)
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Overview

Pipefy is a versatile business process management software designed to streamline workflows and optimize efficiency. Serving as an intuitive process management tool, Pipefy empowers users to create, automate, and monitor workflows seamlessly. It offers a range of features, includ...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#13

Zoho Survey

🏆 SW Recommended

Create online surveys and questionnaires for free

★★★★☆ 4.4 (8 Reviews)
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Overview

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wid...

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Free Trial7 Days Starting Price₹416 Per month HeadquartersIndia
#14

Merchant Centric

🏆 SW Recommended

Trusted by the Best Brands

★★★★☆ 4.4 (2 Reviews)
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Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#15

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)
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Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#16

Khoros Communities

🏆 SW Recommended

Community management software for enterprises

★★★☆☆ 3.5 (1 Reviews)
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Overview

Khoros Communities is a robust platform designed to empower organizations in building and managing online communities effectively. With a user-friendly interface, it facilitates seamless communication and collaboration among community members. Khoros Communities supports discussi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#17

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

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Overview

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, impro...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#18

Hotjar

🏆 SW Recommended

Website Heatmaps & Behavior Analytics Tools

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Overview

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, sho...

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Free Trial15 Days Starting PriceContact Vendor HeadquartersUnited States
#19

monday CRM

🏆 SW Recommended

Made for work, designed to love

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Overview

monday CRM is a highly customizable customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and workflows in one platform. This intuitive solution empowers teams to track leads, manage contacts, schedule fol...

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Free TrialAvailable Starting Price$9 Per month HeadquartersIsrael
#20

Efficy CRM

🏆 SW Recommended

Everything you need to power your growth in one CRM.

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Overview

Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales proc...

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Free Trial14 Days Starting Price€25 Per month HeadquartersBelgium
#21

CustomerGauge

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

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Overview

CustomerGauge is a software platform focused on measuring and enhancing customer experiences. It specializes in Net Promoter Score (NPS) surveys, offering tools to collect and analyze customer feedback. The platform integrates feedback collection with a company's CRM system for s...

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Free TrialNA Starting PriceContact Vendor HeadquartersNetherlands
#22

AskNicely

🏆 SW Recommended

Best Customer Experience Software

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Overview

AskNicely encompasses all the essential features you need to measure and improve your customer satisfaction. From collecting real-time feedback across multiple channels to automating workflows and analyzing customer insights, AskNicely empowers businesses to take meaningful actio...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#23

SurveySensum

🏆 SW Recommended

Enterprise Customer Feedback Platform that helps you measure and take action on NPS & CSAT Surveys

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Overview

SurveySensum helps you measure, analyze, and improve customer satisfaction at every touchpoint across the customer journey. Create customized CSAT surveys, analyze verbatim, close the feedback loop, and build relationships with your customers that most CX professionals strive for...

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Free TrialAvailable Starting Price$3,600 Per year HeadquartersIndonesia
#24

Desku.io

AI Customer Support Software For Ecommerce & SaaS

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Overview

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chat...

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Free Trial7 Days Starting Price$19 Per month HeadquartersUnited States

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