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Moveo.AI

The leading AI CX platform to enhance customer service operations

Moveo.AI Overview

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly dropping hallucination percentages. Moveo's GenAI agents are capable of automating various enterprise operations: - Customer support: Automate more than 70% of conversations with GenAI agents that safely connect to back-end systems to provide personalized, fast, and accurate resolutions. - Lead generation: Increase leads and conversions 2x with GenAI agents trained specifically on any product (loans, cards, investment packages, etc.). - Marketing: Boost sales and conversions by 2x with marketing GenAI agents who run and manage outbound campaigns on WhatsApp, Facebook, and Instagram.

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Moveo.AI Screenshot & Video

Contact Details

  • Vendor Name Moveo.AI
  • Founded 2020
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Albanian, Bulgarian, Czech, Dutch, English, French, German, Greek, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish


Industries

Business Services, E-commerce, Financial Services, Information Technology & Services, Retail, Telecommunications

Moveo.AI Features

  • Performance Metrics
  • Appointment Management
  • Real Time Notifications
  • Employee Management
  • Queue Management
  • Virtual Assistant
  • Customer History
  • Call Center Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Live Chat
  • Activity Tracking
  • Self Service Portal
  • Alerts/Escalation
  • Auto-Responders
  • Support Ticket Management
  • Surveys & Feedback
  • Social Media Integration
  • Contact Management
  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Self Service Portal
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • Customer History
  • Knowledge Base Management
  • Web Forms
  • Lead Capture
  • Activity Tracking
  • Chat/Messaging
  • Auto-Responders
  • Social Media Integration
  • Lead Nurturing
  • Transfers/Routing
  • Support Ticket Management
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Collaboration Tools
  • Transcripts/Chat History
  • Contact Management
  • Chat/Messaging
  • Canned Responses
  • Surveys & Feedback
  • Social Media Integration
  • Multi-Language
  • Real Time Analytics
  • Content Management
  • Feedback Management
  • Multi-Channel Communication
  • Surveys & Feedback
  • Communication Management
  • Live Chat
  • Customer History
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • Feedback Management
  • Multi-Channel Communication
  • Customer Experience Management
  • Performance Metrics
  • CSAT Survey
  • Virtual Personal Assistant (VPA)
  • Predictive Analytics
  • Collaboration Tools
  • Chatbot
  • Code-free Development
  • Intent Recognition
  • Chatbot

Moveo.AI Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 30 Days

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment

Moveo.AI FAQs

  • No, Moveo.AI does not offer a free version.

  • Yes, Moveo.AI offers a free trial.

  • No, Credit Card details are not required for the Moveo.AI trial.

  • Moveo.AI supports the following payment frequencies:

    • Monthly Payment

  • Yes, Moveo.AI offers an API.

  • Moveo.AI offers support with the following options:
    • Email , Chat , Knowledge Base

  • Moveo.AI offers training with the following options:
    • Live Online , Documentation

  • Moveo.AI supports the following languages:
    • Albanian , Bulgarian , Czech , Dutch , English , French , German , Greek , Indonesian , Italian , Polish , Portuguese , Romanian , Russian , Serbian , Spanish , Swedish

  • Following are the typical users of the Moveo.AI:
    • Midsize-Business , Large-Enterprise-Business

  • Moveo.AI supports the following deployment:
    • Cloud Hosted , On-Premise

  • Moveo.AI supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux