Moveo.AI

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The leading AI CX platform to enhance customer service operations

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Moveo.AI Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free Trial30 Days
Free VersionNo
APIAvailable
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
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Product Overview

Moveo.AI Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Moveo.AI

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly dropping hallucination percentages. Moveo's GenAI agents are capable of automating various enterprise operations: - Customer support: Automate more than 70% of conversations with GenAI agents that safely connect to back-end systems to provide personalized, fast, and accurate resolutions. - Lead generation: Increase leads and conversions 2x with GenAI agents trained specifically on any product (loans, cards, investment packages, etc.). - Marketing: Boost sales and conversions by 2x with marketing GenAI agents who run and manage outbound campaigns on WhatsApp, Facebook, and Instagram.
Company Moveo.AI
Founded 2020
Headquarters United States
Employees 11-50

Support

Email Chat Knowledge Base

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Mac Linux

Typical Customers

Midsize-Business Large-Enterprise-Business
Languages Supported 17 languages available
Albanian Bulgarian Czech Dutch English French German Greek Indonesian Italian Polish Portuguese Romanian Russian Serbian Spanish Swedish
Industries Served 6 industries available
Business Services E-commerce Financial Services Information Technology & Services Retail Telecommunications
Category-Based Capabilities

Moveo.AI Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 20 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Employee Management Queue Management Virtual Assistant Customer History Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Surveys & Feedback Social Media Integration Contact Management Artificial Intelligence
Help Desk Software 16 selected features Open category ↗
Automated Routing Call Center Management Real-Time Chat Performance Metrics Self Service Portal Multi-Channel Communication Support Ticket Management Surveys & Feedback Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions Customer History Knowledge Base Management Artificial Intelligence
Lead Generation Software 8 selected features Open category ↗
Web Forms Lead Capture Activity Tracking Chat/Messaging Auto-Responders Social Media Integration Lead Nurturing Artificial Intelligence
Live Chat Software 14 selected features Open category ↗
Transfers/Routing Support Ticket Management Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Collaboration Tools Transcripts/Chat History Contact Management Chat/Messaging Canned Responses Surveys & Feedback Artificial Intelligence
Customer Engagement Software 11 selected features Open category ↗
Social Media Integration Multi-Language Real Time Analytics Content Management Feedback Management Multi-Channel Communication Surveys & Feedback Communication Management Live Chat Customer History Artificial Intelligence
Customer Satisfaction Software 9 selected features Open category ↗
Data Visualization Reporting/Analytics Chat/Messaging Feedback Management Multi-Channel Communication Customer Experience Management Performance Metrics CSAT Survey Artificial Intelligence
Artificial Intelligence Software 4 selected features Open category ↗
Virtual Personal Assistant (VPA) Predictive Analytics Collaboration Tools Chatbot
Conversational AI Platform Software 4 selected features Open category ↗
Code-free Development Intent Recognition Chatbot Artificial Intelligence
Pricing Information

Moveo.AI Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial 30 Days
Free Version NA
Payment Frequency Monthly Payment
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Frequently Asked Questions

Moveo.AI FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly dropping hallucination percentages. Moveo's GenAI agents are capable of automating various enterprise operations: - Customer support: Automate more than 70% of conversations with GenAI agents that safely connect to back-end systems to provide personalized, fast, and accurate resolutions. - Lead generation: Increase leads and conversions 2x with GenAI agents trained specifically on any product (loans, cards, investment packages, etc.). - Marketing: Boost sales and conversions by 2x with marketing GenAI agents who run and manage outbound campaigns on WhatsApp, Facebook, and Instagram.

  • No, Moveo.AI does not offer a free version.

  • Yes, Moveo.AI offers a free trial.

  • No, Credit Card details are not required for the Moveo.AI trial.

  • Moveo.AI supports the following payment frequencies:

    • Monthly Payment

  • Yes, Moveo.AI offers an API.

  • Moveo.AI offers support with the following options:
    • Email , Chat , Knowledge Base

  • Moveo.AI offers training with the following options:
    • Live Online , Documentation

  • Moveo.AI supports the following languages:
    • Albanian , Bulgarian , Czech , Dutch , English , French , German , Greek , Indonesian , Italian , Polish , Portuguese , Romanian , Russian , Serbian , Spanish , Swedish

  • Following are the typical users of the Moveo.AI:
    • Midsize-Business , Large-Enterprise-Business

  • Moveo.AI supports the following deployment:
    • Cloud Hosted , On-Premise

  • Moveo.AI supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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