Skilljar Customer Education

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Skilljar Customer Education

"Businesses that need to train customers, partners, or users at scale often turn to Skilljar Customer Education for its focus on external-facing training. It helps teams build structured learning programs without relying on internal IT support for every update. Customer-facing teams find it useful for onboarding and product education. That said, companies looking for a solution focused purely on internal employee training may find the platform less suited to their needs."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Skilljar Customer Education Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Skilljar Customer Education Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Skilljar Customer Education

Skilljar is an advanced customer education learning management system (LMS) designed to empower organizations to create, manage, and deliver training programs for their customers effectively. This platform provides comprehensive tools for developing engaging course content, tracking learner progress, and assessing knowledge retention seamlessly. Users can easily design interactive learning experiences, incorporate multimedia resources, and customize branding to align with organizational goals. Skilljar supports integration with various CRM and marketing automation systems, ensuring a cohesive approach to customer education. Key features include robust analytics that provide insights into learner engagement and course effectiveness, automated enrollment processes, and mobile access for learners, allowing them to access training materials on-the-go. By leveraging Skilljar, organizations can enhance their customer education initiatives, improve product adoption, and drive overall customer satisfaction and loyalty through effective learning experiences.
Company Skilljar
Founded 2013
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 17 languages available
Czech Danish Dutch English French German Italian Japanese Korean Norwegian Polish Portuguese Russian Spanish Swedish Thai Turkish
Industries Served 4 industries available
Computer Software Real Estate Retail Telecommunications

Why Choose Skilljar Customer Education

Problem it Solves

  • Problem it Solves Enhances Customer Knowledge To Improve Product Usage And Satisfaction

Target Users

  • Target Users Customer Success Managers
  • Target Users Training Managers
  • Target Users Instructional Designers
  • Target Users Product Managers
  • Target Users Customer Support Specialists

Core Use Case

  • Core Use Case Create Engaging Learning Experiences
  • Core Use Case Deliver Scalable Training Programs
  • Core Use Case Measure Learner Progress And Success
  • Core Use Case Integrate With Existing Systems
  • Core Use Case Enhance Customer Onboarding And Retention

USP

  • USP Empower Customers With Seamless And Engaging Learning Experiences

Pros

  • Pros Purpose-built for customer education, not retrofitted from generic LMS
  • Pros Onboarding academies can be live in days, not weeks
  • Pros Custom domains and branding keep training feeling like your product
  • Pros Content paths guide learners through structured certification journeys naturally
  • Pros Analytics actually show which courses drive product adoption and retention
  • Pros Salesforce and HubSpot integrations connect training data to revenue outcomes
  • Pros Supports multiple training portals from one centralized admin dashboard

Cons

  • Cons Reporting depth falls short for teams needing granular learning analytics
  • Cons Pricing climbs noticeably as learner seats and features scale up
  • Cons Customization options feel constrained when building heavily branded academy experiences
  • Cons Integrating with existing CRM workflows often demands extra configuration effort
Editorial Buyer Guidance

Who Is Skilljar Customer Education Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Enhances Customer Knowledge To Improve Product Usage And Satisfaction

Target Users

  • Customer Success Managers
  • Training Managers
  • Instructional Designers
  • Product Managers
  • Customer Support Specialists

Core Use Cases

  • Create Engaging Learning Experiences
  • Deliver Scalable Training Programs
  • Measure Learner Progress And Success
  • Integrate With Existing Systems
  • Enhance Customer Onboarding And Retention

Unique Selling Point

Empower Customers With Seamless And Engaging Learning Experiences

Strengths and Limitations

Skilljar Customer Education Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Purpose-built for customer education, not retrofitted from generic LMS
  • Onboarding academies can be live in days, not weeks
  • Custom domains and branding keep training feeling like your product
  • Content paths guide learners through structured certification journeys naturally
  • Analytics actually show which courses drive product adoption and retention
  • Salesforce and HubSpot integrations connect training data to revenue outcomes
  • Supports multiple training portals from one centralized admin dashboard
!

Cons

  • Reporting depth falls short for teams needing granular learning analytics
  • Pricing climbs noticeably as learner seats and features scale up
  • Customization options feel constrained when building heavily branded academy experiences
  • Integrating with existing CRM workflows often demands extra configuration effort
Category-Based Capabilities

Skilljar Customer Education Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

LMS Software 31 selected features Open category ↗ ⌄

Used by LinkedIn, Verizon, Shopify, and more, Skilljar Customer Education is an advanced customer education LMS that helps organizations create, manage, and deliver effective customer training programs. Its key features include robust analytics, learner engagement insights, automated enrollment, course performance tracking, and mobile access, making training easier to deliver and measure.

Blended Learning Academic/Education Gradebook Single Sign On User Management eCommerce Management Synchronous Learning Learning Management Multi-Language Certification & Licensing Social Learning Asynchronous Learning Built-in Course Authoring Compliance Tracking Course Authoring Progress Tracking Course Management eLearning Companies Corporate/Business Assessment Management Content Library Learning Paths/Tracks Training Management Self-Learning SCORM Compliance Learner Portal Video Conferencing Activity Dashboard Talent Management Gamification Virtual Classroom
Healthcare LMS Software 28 selected features Open category ↗ ⌄

Skilljar Customer Education helps healthcare organizations deliver structured patient education, partner training, and product learning through a customer-focused LMS. With branded academies, automated enrollment, analytics and mobile access, it supports care teams and health tech companies in measuring engagement and improving learning outcomes.

Assessment Management Certification & Licensing Compliance Tracking Content Library Course Authoring Learner Portal Learning Management Progress Tracking SCORM Compliance Social Learning Tests/Assessments Training Management User Management Course Management Course Tracking Gradebook Progress Reports Asynchronous Learning Blended Learning Built-in Course Authoring Learning Paths/Tracks Self-Learning Synchronous Learning Gamification Multi-Language Talent Management Video Conferencing Virtual Classroom
Online Training Software 31 selected features Open category ↗ ⌄
Certification & Licensing Virtual Classroom Training Administration Surveys & Feedback Course Management Built-in Course Authoring Social Learning Skills Tracking Synchronous Learning Learning Management SCORM Compliance Learning Paths/Tracks Tests/Assessments Self-Learning Mobile Learning Learner Portal Corporate/Business Content Library Multi-Language Asynchronous Learning Reporting/Analytics Progress Tracking Blended Learning Built-in LMS Assessment Management eCommerce Management Academic/Education Gamification Content Management Skills Assessment Assignment Management
Onboarding Software 31 selected features Open category ↗ ⌄
Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Client Onboarding Software 17 selected features Open category ↗ ⌄
Activity Dashboard Activity Tracking Chat/Messaging Client Management Client Portal Collaboration Tools Communication Management Data Import/Export Document Management Electronic Forms Email Management Onboarding Reporting & Statistics Surveys & Feedback Task Management Third-Party Integrations Workflow Management
Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding Collaboration Tools Health Score Account Alerts Account Management Reporting/Analytics Revenue Management Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management NPS of Customers
Customer Training Software 21 selected features Open category ↗ ⌄
Course Management Training Management Course Tracking Course Library Learner Portal Assessment Management Third-Party Integration Asynchronous Learning Training Administration Gamification SCORM Compliance Synchronous Learning Activity Monitoring Course Authoring Training Companies Self-paced Learning Multi-Language Progress Tracking Customizable Branding Employee Training Artificial Intelligence
Learning Experience Platform Software 12 selected features Open category ↗ ⌄
Third Party Course Library Multi-User Collaboration Microlearning Reporting/Analytics Content Sharing Employee Portal Recommendations Gamification Mobile Learning Built-in Course Authoring Self-Service Content Curation Social Learning
Connected Applications

Skilljar Customer Education Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 12 integrations
Pricing Information

Skilljar Customer Education Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Annual Subscription
Verified User Feedback

Skilljar Customer Education Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Skilljar Customer Education Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Othuke A.
Othuke A. Digital Marketer

Effective and Dynamic Customer Communication Tool

Skilljar Customer has been impressive in how it handles customer communication, always providing timely and proper responses. The platform consistently exceeds expectations, making it a very dynamic and reliable tool for managing interactions efficiently.

Reviewed on April, 2024
Fernando T.
Fernando T. LMS Administrator

Smooth Onboarding and Customer Support

The customer service and onboarding process have been excellent, making it easy to get started. I wish the lesson management had a few more features, but overall, my experience has been really positive and straightforward.

Reviewed on July, 2023
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Frequently Asked Questions

Skilljar Customer Education FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Skilljar is an advanced customer education learning management system (LMS) designed to empower organizations to create, manage, and deliver training programs for their customers effectively. This platform provides comprehensive tools for developing engaging course content, tracking learner progress, and assessing knowledge retention seamlessly. Users can easily design interactive learning experiences, incorporate multimedia resources, and customize branding to align with organizational goals. Skilljar supports integration with various CRM and marketing automation systems, ensuring a cohesive approach to customer education. Key features include robust analytics that provide insights into learner engagement and course effectiveness, automated enrollment processes, and mobile access for learners, allowing them to access training materials on-the-go. By leveraging Skilljar, organizations can enhance their customer education initiatives, improve product adoption, and drive overall customer satisfaction and loyalty through effective learning experiences.

  • No, Skilljar Customer Education does not offer a free version.

  • Yes, Skilljar Customer Education offers a free trial.

  • No, Credit Card details are not required for the Skilljar Customer Education trial.

  • Skilljar Customer Education supports the following payment frequencies:

    • Annual Subscription

  • No, Skilljar Customer Education does not offer an API.

  • Skilljar Customer Education can be integrated with the following applications:

    • Salesforce Sales Cloud , HubSpot CRM , Slack , Zoom Meetings , Shopify , Zendesk Suite , Intercom , Zapier , Google Analytics , Oracle Eloqua Marketing Automation , Segment , Dynamics 365

  • Skilljar Customer Education offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Skilljar Customer Education offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Skilljar Customer Education supports the following languages:
    • Czech , Danish , Dutch , English , French , German , Italian , Japanese , Korean , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish

  • Following are the typical users of the Skilljar Customer Education:
    • Self-Employed , Small-Business , Midsize-Business

  • Skilljar Customer Education supports the following deployment:
    • Cloud Hosted

  • Skilljar Customer Education supports the following devices and operating systems:
    • Web-Based , Android , Mac
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