Feedback

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Decision Snapshot

Feedback Evaluation Snapshot

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User RatingNot rated yet
Starting Price€54 / user
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersIreland
✎
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Product Overview

Feedback Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Feedback

Feedback is a customer satisfaction software designed to help businesses measure, analyze, and improve customer satisfaction across various touchpoints. With tools for collecting feedback through surveys, reviews, and ratings, Feedback enables companies to understand customer preferences and identify areas for improvement. The platform’s analytics provide insights into customer sentiment, trends, and pain points, allowing businesses to take proactive steps to enhance the customer experience. Feedback also includes reporting tools that display key satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT). Ideal for customer-centric organizations, Feedback empowers businesses to track satisfaction levels, increase loyalty, and improve service quality.
Company xSellco
Founded 2012
Headquarters Ireland
Employees NA

Support

Chat

Training

Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Automotive Food & Beverages
Category-Based Capabilities

Feedback Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Pricing Information

Feedback Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency EUR (€)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
€54 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Feedback FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Feedback is a customer satisfaction software designed to help businesses measure, analyze, and improve customer satisfaction across various touchpoints. With tools for collecting feedback through surveys, reviews, and ratings, Feedback enables companies to understand customer preferences and identify areas for improvement. The platform’s analytics provide insights into customer sentiment, trends, and pain points, allowing businesses to take proactive steps to enhance the customer experience. Feedback also includes reporting tools that display key satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT). Ideal for customer-centric organizations, Feedback empowers businesses to track satisfaction levels, increase loyalty, and improve service quality.

  • No, Feedback does not offer a free version.

  • Yes, Feedback offers a free trial.

  • No, Credit Card details are not required for the Feedback trial.

  • Feedback offers the following pricing plans & packages:

    Basic

    €54 Per User

  • Feedback supports the following payment frequencies:

    • Monthly Subscription

  • No, Feedback does not offer an API.

  • Feedback offers support with the following options:
    • Chat

  • Feedback offers training with the following options:
    • Live Online , Webinar , Documentation

  • Feedback supports the following languages:
    • English

  • Following are the typical users of the Feedback:
    • Self-Employed , Small-Business , Midsize-Business

  • Feedback supports the following deployment:
    • Cloud Hosted

  • Feedback supports the following devices and operating systems:
    • Web-Based
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