Microsoft Dynamics 365 Customer Voice

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Microsoft Dynamics 365 Customer Voice Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentNot specified
HeadquartersUnited States
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Product Overview

Microsoft Dynamics 365 Customer Voice Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Microsoft Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback. The platform offers tools for creating surveys, gathering customer insights, and tracking satisfaction levels across various touchpoints, including products, services, and interactions. Dynamics 365 Customer Voice integrates with other Microsoft Dynamics 365 tools, allowing businesses to sync feedback data with customer profiles, support tickets, and sales data. The software includes advanced analytics features that provide actionable insights into customer sentiment, helping businesses identify trends, improve service quality, and increase customer loyalty. Ideal for customer support teams, marketing professionals, and businesses looking to enhance their customer experience, Dynamics 365 Customer Voice improves feedback management and drives customer satisfaction.
Company Microsoft
Founded 1975
Headquarters United States
Employees NA

Support

Email

Training

Documentation

Licensing & Deployment

Proprietary

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Advertising & Marketing Financial Services Information Technology & Services
Category-Based Capabilities

Microsoft Dynamics 365 Customer Voice Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Satisfaction Software 23 selected features Open category ↗
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Pricing Information

Microsoft Dynamics 365 Customer Voice Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency NA
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Frequently Asked Questions

Microsoft Dynamics 365 Customer Voice FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Microsoft Dynamics 365 Customer Voice is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback. The platform offers tools for creating surveys, gathering customer insights, and tracking satisfaction levels across various touchpoints, including products, services, and interactions. Dynamics 365 Customer Voice integrates with other Microsoft Dynamics 365 tools, allowing businesses to sync feedback data with customer profiles, support tickets, and sales data. The software includes advanced analytics features that provide actionable insights into customer sentiment, helping businesses identify trends, improve service quality, and increase customer loyalty. Ideal for customer support teams, marketing professionals, and businesses looking to enhance their customer experience, Dynamics 365 Customer Voice improves feedback management and drives customer satisfaction.

  • No, Microsoft Dynamics 365 Customer Voice does not offer a free version.

  • Yes, Microsoft Dynamics 365 Customer Voice offers a free trial.

  • No, Credit Card details are not required for the Microsoft Dynamics 365 Customer Voice trial.

  • No, Microsoft Dynamics 365 Customer Voice does not offer an API.

  • Microsoft Dynamics 365 Customer Voice offers support with the following options:
    • Email

  • Microsoft Dynamics 365 Customer Voice offers training with the following options:
    • Documentation

  • Microsoft Dynamics 365 Customer Voice supports the following languages:
    • English

  • Following are the typical users of the Microsoft Dynamics 365 Customer Voice:
    • Self-Employed , Small-Business , Midsize-Business
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