Software Category

Best Call Center Apps for Android and iPhone - Page 2

Staying productive on the go is essential for many businesses, which is why call center mobile apps have become so popular. Below, we’ve curated the top call center apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.7 average rating from 273 reviews
Last Updated: October 03, 2026
  • All Software
  • 106 Software

Popular Picks in Call Center Software

Sponsored

CloudTalk Logo

CloudTalk

   (4.7)

Dialpad Logo

Dialpad

   (5.0)

Complete Product Directory

List of Top Call Center Mobile Apps for Android and iPhone - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Call Center Mobile Apps Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

JustCall

🏆 SW Recommended

Cloud Phone System and SMS Solution

★★★★☆ 4.7 (5 Reviews)

Overview

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. Ju...

Read more about JustCall  
Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#27

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 (12 Reviews)

Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

Read more about Salesforce Service Cloud  
Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#28

RingEX

🏆 SW Recommended
★★★★☆ 4.6 (2 Reviews)

Overview

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference cal...

Read more about RingEX  
Free TrialAvailable Starting Price$30 Per user HeadquartersUnited States
#29

Nextiva Contact Center

🏆 SW Recommended

Top Ranked AI-Powered Contact Center Solution

★★★★☆ 4.6 (2 Reviews)

Overview

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, c...

Read more about Nextiva Contact Center  
Free TrialNA Starting Price$15 Per user HeadquartersUnited States
#30

Talkdesk

🏆 SW Recommended

AI Customer Experience Automation Platform

★★★★☆ 4.6 (7 Reviews)

Overview

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effecti...

Read more about Talkdesk  
Free TrialNA Starting Price$85 Per month HeadquartersUnited States
#31

Aircall

🏆 SW Recommended

The ultimate integrated business phone system for sales and support teams.

★★★★☆ 4.6 (25 Reviews)

Overview

Aircall is a cloud-based phone solution that helps teams manage inbound and outbound calls across sales and support without complex PBX systems. It lets organizations set up business phone lines quickly, route calls intelligently, and capture conversation insights in real time. W...

Read more about Aircall  
Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#32

Genesys Cloud CX

🏆 SW Recommended

Choose the all-in-one cloud contact center solution

★★★★☆ 4.5 (2 Reviews)

Overview

Modern customer service teams need more than a traditional call center to deliver fast and personalized support across multiple channels. Genesys Cloud CX is a cloud based customer experience platform that brings voice, messaging, email, chat, and social interactions together in...

Read more about Genesys Cloud CX  
Free TrialAvailable Starting Price$75 Per month HeadquartersUnited States
#33

Tenfold

🏆 SW Recommended

Build better customer relationships one conversation at a time.

★★★★☆ 4.5 (2 Reviews)

Overview

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, ena...

Read more about Tenfold  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#34

CallHub

🏆 SW Recommended

All-in-one campaigning & organizing platform to drive real change.

★★★★☆ 4.5 (2 Reviews)

Overview

CallHub is a cloud-based communication and outreach software that enables teams to connect with supporters through voice calls, SMS messaging, and automated communication campaigns. This outreach and engagement platform helps organizations manage large-scale calling and texting c...

Read more about CallHub  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#35

XM for Customer Experience

🏆 SW Recommended
★★★★☆ 4.4 (2 Reviews)

Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

Read more about XM for Customer Experience  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#36

3CX

🏆 SW Recommended

Business Communication Solutions & Software

★★★★☆ 4.4 (2 Reviews)

Overview

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilit...

Read more about 3CX  
Free TrialMore than 30 days Starting PriceContact Vendor HeadquartersUnited States
#37

Sprinklr

🏆 SW Recommended

Four AI-native product suites. One Unified-CXM platform.

★★★★☆ 4.3 (2 Reviews)

Overview

Sprinklr is an AI native customer experience management platform that helps large organizations manage customer interactions, service operations, social engagement, marketing, and customer insights from a unified environment. Its customer service capabilities bring conversations...

Read more about Sprinklr  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#38

NICE CXone

🏆 SW Recommended

Leading Customer Experience (CX) AI Platform

★★★★☆ 4.3 (2 Reviews)

Overview

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer beha...

Read more about NICE CXone  
Free TrialAvailable Starting Price$135 Per month HeadquartersUnited States
#39

Five9

🏆 SW Recommended

Agentic CX. Flexible Automation. Trusted Results.

★★★★☆ 4.2 (5 Reviews)

Overview

Five9 is a leading cloud‑based contact center and customer experience platform trusted by thousands of businesses worldwide. It helps companies manage inbound, outbound, and blended customer interactions across voice, email, chat, SMS, and social channels, all from a unified syst...

Read more about Five9  
Free TrialNA Starting Price$119 Per month HeadquartersUnited States
#40

Webex Suite

🏆 SW Recommended

All-in-one, AI-powered collaboration.

No approved reviews yet. Be the first to review

Overview

Webex Suite is the leading unified communications (UCaaS) platform for seamless, secure virtual meetings and online collaboration. It features high-definition video, real-time cloud whiteboarding, and easy calendar integration for organizing events, webinars, and internal team hu...

Read more about Webex Suite  
Free TrialAvailable Starting Price$25 Per user HeadquartersUnited States
#41

Cloud PBX, messaging, meetings.

No approved reviews yet. Be the first to review

Overview

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-...

Read more about Placetel  
Free TrialAvailable Starting Price£4.9 Per user HeadquartersUnited States
#42

SAP Service Cloud

🏆 SW Recommended

CRM Service and Support Software

No approved reviews yet. Be the first to review

Overview

SAP Service Cloud is a powerful software designed to transform customer service operations for businesses. It's ideal for companies of various sizes seeking to provide exceptional customer support. The software centralizes customer interactions from multiple channels, making it e...

Read more about SAP Service Cloud  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#43

Unified calling and messaging for customer-facing teams

No approved reviews yet. Be the first to review

Overview

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive call...

Read more about Zoho Voice  
Free TrialAvailable Starting Price$34 Per user HeadquartersUnited States
#44

The AI-powered customer experience platform for today. And tomorrow.

No approved reviews yet. Be the first to review

Overview

Webex Contact Center, developed by Cisco, is a cloud-based solution for customer service management. It offers a range of features to enhance customer interactions. The system includes multi-channel support, allowing agents to communicate via voice, email, chat, and social media....

Read more about Webex Contact Center  
Free TrialNA Starting Price$144 Per month HeadquartersUnited States
#45

Sprinklr Service

🏆 SW Recommended

The Leading AI-Powered CCaaS Platform

No approved reviews yet. Be the first to review

Overview

Sprinklr Service is an AI native customer service and contact center platform designed to help enterprises manage customer interactions across voice, digital, social, messaging, and other channels from one unified environment. The platform brings customer conversations into a cen...

Read more about Sprinklr Service  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#46

The undisputed leader in social media management

No approved reviews yet. Be the first to review

Overview

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all withi...

Read more about Sprinklr Social  
Free Trial30 Days Starting Price$299 Per month HeadquartersUnited States
#47

New approach to cloud contact center software

No approved reviews yet. Be the first to review

Overview

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

Read more about Twilio Flex  
Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States
#48

Freshcaller

🏆 SW Recommended

Cloud-based contact center solution

No approved reviews yet. Be the first to review

Overview

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call m...

Read more about Freshcaller  
Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#49

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

No approved reviews yet. Be the first to review

Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

Read more about Freshdesk  
Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#50

RingCentral Contact Center

🏆 SW Recommended

Power the Voice of Your Business with AI

No approved reviews yet. Be the first to review

Overview

RingCentral provides a cloud based communication platform that allows businesses to manage calls, messages, video meetings, and customer interactions from a single application. Instead of relying on separate tools for communication and collaboration, organizations can centralize...

Read more about RingCentral Contact Center  
Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help