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Placetel Evaluation Snapshot
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Product Overview
Placetel Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Placetel Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Collaboration Software 25 selected features Open category ↗ ⌄
Project Management
Screen Sharing
Drag & Drop
@mentions
Communication Management
Discussions/Forums
Commenting/Notes
File Sharing
Real Time Notifications
Calendar Management
Video Conferencing
Chat/Messaging
Version Control
Task Management
Contact Management
Document Management
Task Progress Tracking
Content Management
Collaboration Tools
Alerts/Notifications
Task Scheduling
To-Do List
Prioritization
Tagging
Assignment Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Mobility Software 25 selected features Open category ↗ ⌄
Access Controls/Permissions
Offline Access
Document Storage
Mobile Access
App Management
Activity Dashboard
Compliance Management
Audit Management
Policy Management
Mobile App
Remote Access/Control
Authentication
GPS
Push Notifications
Usage Tracking/Analytics
Backup and Recovery
Automatic User/Device Recognition
Password Management
Performance Monitoring
Data Security
Mobile Content Management
Device Enrollment
Wireless Internet Access
Asset Tracking
Wireless Troubleshooting
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management
Fax Server Software 6 selected features Open category ↗ ⌄
FoIP
Delivery Tracking
Archiving & Retention
Email to Fax
Whitelisting/Blacklisting
Fax to Email
Remote Work Software 18 selected features Open category ↗ ⌄
Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management
Screen Sharing Software 10 selected features Open category ↗ ⌄
Annotations
Desktop/Browser Sharing
Mobile Screen Sharing
Real Time Screen Sharing
Presenter Control Management
Screen Capture
Multi-Participant Screen Sharing
Targeted/Locked Screen Sharing
Screen Mirroring
Screen Recording
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Unified Communications Software 13 selected features Open category ↗ ⌄
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
Video Conferencing Software 12 selected features Open category ↗ ⌄
Presentation Streaming
Auto Framing
Private Chat
Two Way Audio & Video
File Sharing
Screen Sharing
Real-Time Chat
Recording
Polls/Voting
Mobile Access
User Profiles
Automatic Transcription
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Web Conferencing Software 16 selected features Open category ↗ ⌄
Two Way Audio & Video
HD Audio/Video
Mobile Access
Electronic Hand Raising
Meeting Management
Automatic Transcription
Collaboration Tools
Presentation Tools
Screen Sharing
Recording
Real-Time Chat
Private Chat
File Sharing
Presentation Streaming
Host Controls
Video Conferencing
Pricing Information
Placetel Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
£4.9
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Placetel FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-time call tracking, enabling businesses to optimize their call center operations. Placetel also includes tools for team collaboration, performance monitoring, and detailed reporting, giving businesses the ability to track key metrics like call volume, response time, and customer satisfaction. With integration capabilities for CRM systems and email, Placetel provides a unified communication solution that helps businesses improve service delivery, increase productivity, and ensure a seamless customer experience.
- No, Placetel does not offer a free version.
- Yes, Placetel offers a free trial.
- No, Credit Card details are not required for the Placetel trial.
-
Placetel offers the following pricing plans & packages:
Basic
£4.9 Per User
-
Placetel supports the following payment frequencies:
- Monthly Subscription
- No, Placetel does not offer an API.
-
Placetel offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
Placetel offers training with the following options:
- Webinar , Videos
-
Placetel supports the following languages:
- English
-
Following are the typical users of the Placetel:
- Self-Employed , Small-Business , Midsize-Business
-
Placetel supports the following deployment:
- Cloud Hosted
-
Placetel supports the following devices and operating systems:
- Web-Based , iPhone , Android
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