Best Call Center Apps for Android and iPhone

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical... Read more about Apizee

PanTerra Networks is a leading Cloud Storage Software designed to provide secure, scalable, and efficient storage solutions for businesses and organizations. It offers a comprehensive platform for storing, managing, and accessing data from anywhere, ensuring that critical information is always available and protected. Key features include automated data backup, real-time synchronization, and advan... Read more about PanTerra Networks

Streem is an innovative call center software that integrates augmented reality (AR) to enhance customer support experiences. It allows support agents to see what customers are seeing through their smartphone cameras, enabling real-time visual assistance. Streem improves first-call resolution rates by providing accurate diagnostics and guidance without the need for on-site visits. The platform supp... Read more about Streem

Help Lightning is a next-generation call center software designed to enhance customer service by providing real-time video and screen-sharing capabilities. The platform allows call center agents to communicate with customers via video calls, enabling them to visually assist with troubleshooting, product demonstrations, or technical support. Help Lightning’s interactive features, such as drawing ... Read more about Help Lightning

Pascom Cloud is a cloud-based business phone system designed to provide seamless communication solutions for businesses of all sizes. With Pascom Cloud, companies can manage their telephony needs through a single platform, eliminating the need for traditional on-premise phone systems. The software supports voice, video, and instant messaging, enabling teams to communicate effectively, regardless o... Read more about Pascom Cloud

Servetel is a versatile cloud PBX software designed to streamline business communications and improve collaboration. With its cloud-based infrastructure, Servetel offers businesses a cost-effective alternative to traditional phone systems, allowing users to make and receive calls over the internet. The software supports a variety of features such as voicemail, call forwarding, interactive voice re... Read more about Servetel (by Acefone)

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing traditional phone systems. iPlum offers a variety of features such as virtual numbers, call forwarding, voicemail, and secu... Read more about iPlum

Ring.io is an advanced inside sales software designed to enhance sales productivity and streamline communication for sales teams. This platform offers comprehensive tools for managing calls, tracking leads, and analyzing sales performance, ensuring effective inside sales operations. With Ring.io, users can easily make calls directly from their CRM, log interactions, and monitor sales activities, p... Read more about Ring.io

Edify Huddle CX is a robust call center software designed to streamline communication and enhance customer service for businesses of all sizes. This platform provides an integrated suite of tools that enable organizations to manage inbound and outbound calls, track interactions, and analyze performance metrics efficiently. With Edify Huddle CX, users can easily configure call routing, manage queue... Read more about Edify Huddle CX

Channels is a customer service software focused on voice communication. It allows businesses to connect with their clients through phone calls directly from the website. Key features include a web-based phone system, which enables making and receiving calls from any location. Channels also offers call recording for quality and training purposes. The integration with CRM systems is a significant fe... Read more about Channels

injixo is a leading Call Center Software solution tailored to enhance the efficiency and effectiveness of contact center operations. Designed with a user-friendly interface, injixo offers comprehensive workforce management tools, including scheduling, forecasting, and real-time monitoring, ensuring optimal staffing levels and improved service levels. The platform supports multi-channel communicati... Read more about injixo

UniVoIP is a comprehensive VoIP (Voice over Internet Protocol) Software designed to enhance business communication through reliable and scalable internet-based telephony solutions. It offers a robust platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voic... Read more about UniVoIP

CafeX Suite is a project management software designed to support teamwork and efficient project execution. It includes features like task tracking, file sharing, and realtime messaging, making it easy for teams to collaborate on projects. CafeX Suite’s intuitive interface allows users to set up project timelines, assign responsibilities, and monitor completion rates, helping teams stay organized... Read more about CafeX Suite

Ring4 is an innovative call center software designed to enhance communication and customer service capabilities for businesses of all sizes. This platform provides a comprehensive suite of tools for managing inbound and outbound calls, enabling organizations to streamline their communication processes and improve overall efficiency. With features such as call routing, real-time analytics, and CRM ... Read more about Ring4

yoummday is a cloud-based call center software designed to improve customer service operations by providing businesses with a flexible and efficient platform to manage inbound and outbound calls. The software allows call centers to monitor and manage agent performance, optimize call routing, and enhance the customer experience through features such as intelligent call queuing and real-time analyti... Read more about yoummday

OneContact CC is a comprehensive call center software designed to enhance customer service operations and streamline communication processes for businesses of all sizes. This robust platform offers features such as automatic call distribution (ACD), interactive voice response (IVR), call recording, and real-time analytics, enabling call centers to manage high volumes of incoming and outgoing calls... Read more about OneContact CC

Yodel is a communication platform designed to streamline business phone systems. It integrates with popular tools like Slack, making it accessible within familiar workspaces. Yodel offers voice and text capabilities, including voice transcription for easy message review. The system allows for custom greetings and call routing, ensuring calls reach the right person or department. It supports intern... Read more about Yodel

CINNOX is a comprehensive call center software that enhances customer service by integrating multiple communication channels, including voice, video, and chat, into a single platform. It empowers businesses to manage customer interactions seamlessly, providing agents with a 360-degree view of each customer’s journey for a personalized experience. CINNOX's real-time monitoring tools and analytics... Read more about CINNOX

VoIPstudio is a cutting-edge call center software designed to enhance communication for businesses of all sizes. Offering a range of features, including voice calling, video conferencing, and instant messaging, it provides a unified platform for all communication needs. The software allows users to manage calls efficiently with advanced routing options, ensuring that customers reach the right agen... Read more about VoIPstudio

Voicespin is an advanced call center software designed to enhance customer support and streamline communication for organizations. This platform provides comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and improving agent productivity. With Voicespin, users can implement features such as call routing, IVR systems, and call recording, ensuring efficient cu... Read more about Voicespin

VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allowing for quality assurance. Real-time reporting provides valuable insights. Customizable call routing ensures effective ... Read more about VICIdial

Aloware is a contact center solution designed for sales and support teams. It offers cloud-based call and text capabilities, enabling efficient communication with customers. Key features include an auto-dialer for streamlined outreach, call tracking for performance analysis, and integration with popular CRM systems for seamless data management. Aloware supports multi-channel communication, includi... Read more about Aloware

DialShree is not just a call center software, it is a complete omnichannel contact center solution. Build smartly to meet the communication needs of all types. Unified Telecom Solutions for corporates & enterprises to improve CX. Our omnichannel communication products are right-fit for the organizations looking for improved Customer Satisfaction & Profitability. Read more about DialShree

Mango Voice is a comprehensive business phone systems software that provides organizations with a powerful communication solution to enhance connectivity and collaboration. This platform offers a range of features, including VoIP calling, voicemail-to-email, call forwarding, and conference calling, allowing businesses to manage their communications efficiently. With Mango Voice, users can set up v... Read more about Mango Voice

wolkvox is a cloud-based contact center solution designed to enhance customer service operations. It supports multiple channels, enabling communication through phone, email, chat, and social media. The software offers an Interactive Voice Response (IVR) system, guiding customers for efficient service. It includes an automatic call distributor for effective call routing. Wolkvox features real-time ... Read more about wolkvox