Apizee

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Apizee Evaluation Snapshot

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User RatingNot rated yet
Starting Price€50 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersFrance
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Product Overview

Apizee Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Apizee

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical support, enabling businesses to offer a more interactive and engaging experience to their customers. The software integrates with CRM systems and provides analytics for performance tracking, helping businesses optimize their support processes. Ideal for companies looking to improve customer service interactions, Apizee fosters better relationships, enhances customer satisfaction, and ensures that queries are handled swiftly and effectively.
Company Apizee
Founded 2013
Headquarters France
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 4 languages available
English French Italian Spanish
Industries Served 4 industries available
Advertising & Marketing Electrical & Electronic Manufacturing Machinery Mechanical or Industrial Engineering
Category-Based Capabilities

Apizee Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Meeting Software 32 selected features Open category ↗
Meeting Preparation Tools Meeting Management Activity Dashboard Presentation Streaming Surveys & Feedback Live Chat Attendee Management Agenda Management Calendar Sync Document Management Scheduling Video Conferencing Access Controls/Permissions Action Item Tracking User Management Reminders Collaboration Tools Screen Sharing Recording Private Chat HD Audio/Video File Sharing Virtual Backgrounds Host Controls Lock Meetings Meeting Notes Reporting/Analytics Task Management Minutes Management Communication Management Polls/Voting Notes Management
Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Help Desk Software 26 selected features Open category ↗
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Cloud Communication Platform Software 7 selected features Open category ↗
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Remote Support Software 17 selected features Open category ↗
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Remote Work Software 18 selected features Open category ↗
Softphone Video Conferencing Meeting Management Remote Support Communication Management Time Zone Tracking Third-Party Integrations Electronic Signature Live Chat Video Chat Task Management Workflow Management Collaboration Tools Access Controls/Permissions Progress Tracking Employee Activity Monitoring Reporting & Statistics Document Management
Screen Sharing Software 10 selected features Open category ↗
Annotations Desktop/Browser Sharing Mobile Screen Sharing Real Time Screen Sharing Presenter Control Management Screen Capture Multi-Participant Screen Sharing Targeted/Locked Screen Sharing Screen Mirroring Screen Recording
Telemedicine Software 17 selected features Open category ↗
Self Service Portal Appointment Scheduling Charting Payment Processing E-Prescribing Appointment Management For Medical Purposes Online Forms Medical Billing HIPAA Compliant Remote Treatment Planning Virtual Waiting Room Multi-Provider Practice Billing & Invoicing Practice Management Confirmation/Reminders Video Conferencing
Unified Communications Software 13 selected features Open category ↗
Reporting & Statistics Call Routing Mobile Access Contact Management SMS Messaging Voice Mail Multi-User Collaboration Two-Way Audio & Video File Sharing Multi-Channel Communication Call Recording Screen Sharing Task Management
Video Conferencing Software 12 selected features Open category ↗
Presentation Streaming Auto Framing Private Chat Two Way Audio & Video File Sharing Screen Sharing Real-Time Chat Recording Polls/Voting Mobile Access User Profiles Automatic Transcription
Web Conferencing Software 16 selected features Open category ↗
Two Way Audio & Video HD Audio/Video Mobile Access Electronic Hand Raising Meeting Management Automatic Transcription Collaboration Tools Presentation Tools Screen Sharing Recording Real-Time Chat Private Chat File Sharing Presentation Streaming Host Controls Video Conferencing
Customer Support Software 11 selected features Open category ↗
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

Apizee Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency EUR (€)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Basic
€50 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Apizee FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical support, enabling businesses to offer a more interactive and engaging experience to their customers. The software integrates with CRM systems and provides analytics for performance tracking, helping businesses optimize their support processes. Ideal for companies looking to improve customer service interactions, Apizee fosters better relationships, enhances customer satisfaction, and ensures that queries are handled swiftly and effectively.

  • No, Apizee does not offer a free version.

  • Yes, Apizee offers a free trial.

  • No, Credit Card details are not required for the Apizee trial.

  • Apizee offers the following pricing plans & packages:

    Basic

    €50 Per Month

  • Apizee supports the following payment frequencies:

    • Monthly Subscription

  • No, Apizee does not offer an API.

  • Apizee offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Apizee offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Apizee supports the following languages:
    • English , French , Italian , Spanish

  • Following are the typical users of the Apizee:
    • Self-Employed , Small-Business , Midsize-Business

  • Apizee supports the following deployment:
    • Cloud Hosted

  • Apizee supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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