Streem

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Streem Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Streem

Streem is an innovative call center software that integrates augmented reality (AR) to enhance customer support experiences. It allows support agents to see what customers are seeing through their smartphone cameras, enabling real-time visual assistance. Streem improves first-call resolution rates by providing accurate diagnostics and guidance without the need for on-site visits. The platform supports features like screen sharing, annotation, and secure data handling. By leveraging AR technology, Streem transforms traditional call centers into interactive support hubs, reducing costs and improving customer satisfaction. It's particularly useful for technical support, maintenance services, and remote troubleshooting.
Company Streem
Founded NA
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Construction Consumer Services
Category-Based Capabilities

Streem Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Augmented Reality Software 9 selected features Open category ↗ ⌄
For Training/Education Cross-Device Publishing Modeling & Simulation Virtual Reality 3D Objects Usage Tracking/Analytics Content Creation For Sales/Marketing Drag & Drop
Handyman Software 18 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS
Inspection Software 14 selected features Open category ↗ ⌄
Report Templates Failed Inspection Tracking Subcontractor Management Dispatch Management Customer Database Image Capture Mobile Access Code Enforcement Corrective and Preventive Actions (CAPA) Alerts/Notifications Compliance Management Real-Time Data Work Order Management Forms Management
Insurance Software 14 selected features Open category ↗ ⌄
Insurance Rating Contact Management Insurance Policy Management Document Management Claims Management Self Service Portal Property & Casualty Commission Management Policy Management Life & Health Workflow Management Audit Trail Quotes/Estimates Activity Tracking
Pest Control Software 13 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History
Plumbing Estimating Software 12 selected features Open category ↗ ⌄
Cost Database Quotes/Estimates Cost Estimating Contract/License Management Commercial/Industrial For General Contractors Takeoff Invoice Management Document Storage Bid Management Template Management Visual Assemblies
Real Estate Property Management Software 20 selected features Open category ↗ ⌄
Insurance Management Electronic Payments Payment Processing Credit Check Lease Management Rent Tracking Residential Properties Vacancy Management Document Management Task Management Inspection Management Tax Management Work Order Management Reminders Contact Management Billing & Invoicing Communication Management Contract/License Management Tenant Portal Listing Management
Remote Support Software 17 selected features Open category ↗ ⌄
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Video Conferencing Software 12 selected features Open category ↗ ⌄
Presentation Streaming Auto Framing Private Chat Two Way Audio & Video File Sharing Screen Sharing Real-Time Chat Recording Polls/Voting Mobile Access User Profiles Automatic Transcription
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

Streem Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
Alternative Products

Top Streem Alternatives

Explore leading products commonly evaluated alongside Streem.

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Frequently Asked Questions

Streem FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Streem is an innovative call center software that integrates augmented reality (AR) to enhance customer support experiences. It allows support agents to see what customers are seeing through their smartphone cameras, enabling real-time visual assistance. Streem improves first-call resolution rates by providing accurate diagnostics and guidance without the need for on-site visits. The platform supports features like screen sharing, annotation, and secure data handling. By leveraging AR technology, Streem transforms traditional call centers into interactive support hubs, reducing costs and improving customer satisfaction. It's particularly useful for technical support, maintenance services, and remote troubleshooting.

  • No, Streem does not offer a free version.

  • Yes, Streem offers a free trial.

  • No, Credit Card details are not required for the Streem trial.

  • No, Streem does not offer an API.

  • Streem offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Streem offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Streem supports the following languages:
    • English

  • Following are the typical users of the Streem:
    • Self-Employed , Small-Business , Midsize-Business

  • Streem supports the following deployment:
    • Cloud Hosted

  • Streem supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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