UniVoIP

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UniVoIP Evaluation Snapshot

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User RatingNot rated yet
Starting Price$7 / user
Free TrialAvailable
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

UniVoIP Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About UniVoIP

UniVoIP is a comprehensive VoIP (Voice over Internet Protocol) Software designed to enhance business communication through reliable and scalable internet-based telephony solutions. It offers a robust platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voice quality, advanced call routing, and automated voicemail that improve call reliability and clarity. UniVoIP also provides robust tools for managing call queues, interactive voice response (IVR) systems, and call recording, enabling businesses to optimize their communication workflows and maintain high standards of customer service. Additionally, the software supports integration with CRM systems, collaboration tools, and mobile devices, facilitating unified communication and improved productivity. With its user-friendly interface and scalable architecture, UniVoIP empowers businesses to enhance their communication infrastructure, support remote work, and drive operational efficiency through effective VoIP solutions.
Company UniVoIP
Founded 2004
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Advertising & Marketing Non-profit Organization Management
Category-Based Capabilities

UniVoIP Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Call Center Workforce Management Software 16 selected features Open category ↗ ⌄
Employee Scheduling Labor Forecasting Performance Metrics Productivity Analysis Reporting/Analytics Agent Interface Call Recording Compliance Management Customer Experience Management Queue Management Employee Coaching Tools Quality Management Leave Tracking Call Monitoring For Call Centers Intraday Management
Call Recording Software 18 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Call Tracking Software 17 selected features Open category ↗ ⌄
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing Call Reporting Conferencing Virtual Extensions Automatic Call Distribution Video Conferencing Call Tracking SIP Trunking Third-Party Integrations Call Transfer Ring Groups Call Center Management Computer Telephony Integration Queue Management Role-Based Permissions Fax Management Alerts/Notifications Communication Management Call List Management Customizable Reports Call Recording Call Disposition IVR/Voice Recognition Call Monitoring Activity Dashboard Contact Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Nonprofit Software 17 selected features Open category ↗ ⌄
Committee Management Fundraising Management Dues Management Volunteer Management CRM Donor Management Communication Management Event Management Customizable Forms Member Database Accounting Registration Management Grant Management Customizable Branding Membership Management Electronic Payments Campaign Management
Softphone Software 7 selected features Open category ↗ ⌄
Call Logging Caller ID Video Conferencing Call Routing Call Recording Caller Profiles Live Chat
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
Unified Communications Software 13 selected features Open category ↗ ⌄
Reporting & Statistics Call Routing Mobile Access Contact Management SMS Messaging Voice Mail Multi-User Collaboration Two-Way Audio & Video File Sharing Multi-Channel Communication Call Recording Screen Sharing Task Management
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

UniVoIP Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Basic
$7 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

UniVoIP FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

UniVoIP is a comprehensive VoIP (Voice over Internet Protocol) Software designed to enhance business communication through reliable and scalable internet-based telephony solutions. It offers a robust platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. Key features include high-definition voice quality, advanced call routing, and automated voicemail that improve call reliability and clarity. UniVoIP also provides robust tools for managing call queues, interactive voice response (IVR) systems, and call recording, enabling businesses to optimize their communication workflows and maintain high standards of customer service. Additionally, the software supports integration with CRM systems, collaboration tools, and mobile devices, facilitating unified communication and improved productivity. With its user-friendly interface and scalable architecture, UniVoIP empowers businesses to enhance their communication infrastructure, support remote work, and drive operational efficiency through effective VoIP solutions.

  • Yes, UniVoIP offers a free version.

  • Yes, UniVoIP offers a free trial.

  • No, Credit Card details are not required for the UniVoIP trial.

  • UniVoIP offers the following pricing plans & packages:

    Basic

    $7 Per User

  • UniVoIP supports the following payment frequencies:

    • Monthly Subscription

  • No, UniVoIP does not offer an API.

  • UniVoIP offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • UniVoIP offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • UniVoIP supports the following languages:
    • English

  • Following are the typical users of the UniVoIP:
    • Self-Employed , Small-Business , Midsize-Business

  • UniVoIP supports the following deployment:
    • Cloud Hosted

  • UniVoIP supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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