Best Call Center Apps for Android and iPhone

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collaborate effectively from anywhere. VirtualPBX integrates with customer relationship management (CRM) systems, enabling busin... Read more about VirtualPBX

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media, and chat. The software boasts an intuitive user interface, making it easy for agents to navigate and handle customer que... Read more about Ameyo

Ruby Receptionists is an innovative conversational AI platform designed to enhance customer engagement and support for businesses. This platform offers virtual receptionist services that provide 24/7 customer interaction through phone calls, chat, and messaging. Ruby’s AI-driven technology ensures that customer inquiries are handled efficiently, providing quick responses and solutions. Businesse... Read more about Ruby Receptionists

Wildix is a cutting-edge unified communications software designed to bring together voice, video, messaging, and collaboration tools in a single, easy-to-use platform. It enables businesses to streamline communication and improve team collaboration, regardless of location. Wildix provides a range of features, including VoIP calling, video conferencing, instant messaging, screen sharing, and file s... Read more about Wildix

Nvoip is an advanced VoIP Software designed to help businesses streamline their communication processes, enhance collaboration, and reduce costs through efficient voice over IP solutions. This comprehensive platform offers a wide range of features, including call management, conferencing, messaging, virtual phone systems, and detailed reporting, ensuring that all aspects of voice communication are... Read more about Nvoip

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

Zingtree is a tool designed to create interactive decision trees and process flows, simplifying complex processes into manageable steps. It's useful for customer support, guiding users through troubleshooting steps. The platform allows for easy tree building with a drag-and-drop editor, making it accessible even to those without coding skills. Zingtree integrates with various platforms, enhancing ... Read more about Zingtree

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

Whisbi is an advanced call center software solution designed to enhance customer engagement and improve operational efficiency for businesses. With its user-friendly interface, Whisbi enables agents to manage calls, track customer interactions, and access real-time analytics effortlessly. The platform supports various communication channels, including voice, video, and chat, ensuring a seamless cu... Read more about Whisbi

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

Bright Pattern is a cloud-based contact center software, designed to improve customer interactions. It supports multiple communication channels like voice, text, chat, and social media, providing a unified platform for customer service. The software's AI-powered automation enhances efficiency by streamlining repetitive tasks and providing smart routing of customer inquiries. Bright Pattern also of... Read more about Bright Pattern

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, LeadDesk allows sales representatives to easily manage call lists, schedule follow-ups, and record interactions with potent... Read more about LeadDesk

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall

Daktela is a robust call center software that helps businesses improve customer service and optimize support operations. It provides automated call routing, real-time reporting, and powerful analytics, enabling businesses to deliver effective customer experiences. Daktela supports omnichannel communication, so businesses can manage interactions via phone calls, emails, chat, and social media from ... Read more about Daktela

iotum is a telemedicine software that enables healthcare professionals to conduct remote consultations with patients via video calls and messaging. With iotum, medical providers can offer virtual care to patients who may not be able to visit the clinic in person, ensuring that care is accessible and convenient. The platform includes features for scheduling appointments, secure messaging, and patie... Read more about iotum

Phonexa is a software platform designed to help businesses manage their marketing efforts. It offers tools for tracking and analyzing phone calls, leads, and campaigns. With Phonexa, companies can gain insights into their marketing performance and make data-driven decisions. The platform provides a user-friendly interface, making it accessible to those without extensive technical knowledge. It aim... Read more about Phonexa

AVOXI is a cloud-based communication solution tailored for businesses, offering global voice and contact center services. It enables international calling with a vast selection of local and toll-free numbers from over 170 countries, enhancing global reach. The software includes a virtual call center, equipped with call queuing, routing, and recording features, improving customer support efficiency... Read more about AVOXI

PBXware is a powerful call center software that offers comprehensive solutions for managing customer interactions and improving communication efficiency. Designed with scalability in mind, PBXware caters to businesses of all sizes, providing tools for managing inbound and outbound calls, as well as advanced features like automatic call distribution, interactive voice response, and call queuing. Th... Read more about PBXware

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business software, making workflows smoother. Ytel automates calls and texts, helping businesses reach out to customers efficiently. It... Read more about Ytel

Kixie PowerCall is an advanced auto dialer software designed to enhance sales productivity and improve customer communication. This platform provides comprehensive tools for managing calls, tracking leads, and automating outreach seamlessly. With its user-friendly interface, sales teams can easily make calls, log interactions, and monitor performance in real-time. Kixie PowerCall features robust a... Read more about Kixie PowerCall

Toky is an advanced IVR (Interactive Voice Response) software designed to enhance customer service and communication for businesses. This platform provides robust tools for creating customizable voice menus, allowing customers to navigate services efficiently. With its user-friendly interface, organizations can easily set up call flows, manage responses, and monitor interactions. Toky’s analytic... Read more about Toky