LogMeIn Rescue

LogMeIn Rescue

Remote IT support software as tough as you are

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LogMeIn Rescue Overview

LogMeIn Rescue is a powerful remote IT support software designed to provide instant, secure, and trouble-free connections to devices anywhere in the world. Its strength lies in its ability to quickly and remotely diagnose and solve issues on various devices like computers, smartphones, and tablets. This makes it invaluable for support teams. A key feature is its intuitive interface that simplifies connection to any user's device, which enhances the efficiency of support services. The software includes advanced features like session recording, detailed reporting, and multi-session handling, which are crucial for managing support at scale. LogMeIn Rescue's robust security protocols ensure safe and compliant operations and make it a trusted choice for industries that handle sensitive information. Its scalability and versatility make it suitable for businesses of all sizes, from small firms to large enterprises, providing top-tier remote support capabilities.

Contact Details

  • GoTo
  • 2003
  • United States
  • 1000+

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Chinese, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Spanish

Industries

Information Technology & Services

LogMeIn Rescue Features

  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control

LogMeIn Rescue Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • N/A

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Rescue Remote Support

$108.25 Per Month

LogMeIn Rescue FAQ's

No, LogMeIn Rescue does not offer a free version.

Yes, LogMeIn Rescue offers a free trial.

No, Credit Card details are not required for the LogMeIn Rescue trial.

LogMeIn Rescue offers the following pricing plans & packages:

Starting Plan:

$108.25 Per Month

LogMeIn Rescue supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

Yes, LogMeIn Rescue offers an API.

LogMeIn Rescue offers support with the following options:

Email , Phone , Chat , Knowledge Base

LogMeIn Rescue offers training with the following options:

Webinar , Documentation

LogMeIn Rescue supports the following languages:

Chinese (Simplified) , Dutch , English , French , German , Hungarian , Italian , Japanese , Korean , Portuguese , Spanish

Following are the typical users of the LogMeIn Rescue:

Small-Business , Midsize-Business , Large-Enterprise-Business

LogMeIn Rescue supports the following deployment:

Cloud Hosted

LogMeIn Rescue supports the following mobile devices:

Web-Based , iPhone , Android