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Best Call Center Apps for Android and iPhone

Staying productive on the go is essential for many businesses, which is why call center mobile apps have become so popular. Below, we’ve curated the top call center apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.7 average rating from 273 reviews
Last Updated: October 03, 2026
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Complete Product Directory

List of Top Call Center Mobile Apps for Android and iPhone

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Call Center Mobile Apps Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)
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Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#2

iPlum

★★★★★ 5.0 (18 Reviews)
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Overview

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing tra...

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Free TrialAvailable Starting Price$8.99 Per user HeadquartersUnited States
#3

Avaya Experience Platform

🏆 SW Recommended

Cloud-Based Contact Center Solutions

★★★★★ 5.0 (2 Reviews)
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Overview

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#4

8x8 Contact Center

🏆 SW Recommended

A complete, secure cloud contact center solution

★★★★★ 5.0 (2 Reviews)
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Overview

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work wi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#5

VirtualPBX

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collabor...

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Free TrialAvailable Starting Price$18 Per month HeadquartersUnited States
#6

Bright Pattern

Best Omnichannel Call Center Software

★★★★★ 5.0 (2 Reviews)
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Overview

Bright Pattern is a cloud-native contact center platform built to help businesses unify voice, chat, email, text messaging, and social channels into one seamless experience for customers and agents. Rather than managing multiple point solutions that fragment customer context, Bri...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#7

Phonexa

Powerful Performance Marketing Software for Partner Marketing Success

★★★★★ 5.0 (2 Reviews)
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Overview

Phonexa is a unified performance marketing automation suite that helps businesses and agencies gain end-to-end clarity into their lead, call, and campaign performance without juggling separate tools or siloed data streams. With deep visibility into where every lead and call origi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#8

Ricochet360

🏆 SW Recommended

All-in-one Cloud Phone System & CRM Dialer, Marketing Automation, and Lead Management System.

★★★★★ 5.0 (2 Reviews)
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Overview

Ricochet360 stands out as an innovative sales automation platform, tailored for enhancing productivity in sales environments. Its primary strength lies in streamlining the communication process, offering integrated calling, texting, and emailing, all within a single interface. Th...

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Free TrialNA Starting Price$35 Per month HeadquartersUnited States
#9

Dialpad

🏆 SW Recommended

Agentic AI-powered Contact Center & Communications

★★★★★ 5.0 (1 Reviews)
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Overview

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing produ...

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Free TrialAvailable Starting Price$15 Per user HeadquartersUnited States
#10

Aloware

Top-Rated Contact Center Software

★★★★★ 5.0 (1 Reviews)
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Overview

Aloware is a cloud-based contact center and customer engagement platform designed for sales and support teams that rely on voice and messaging to communicate with leads and customers. The platform brings calling, SMS, MMS, and automation into a single system so teams can manage c...

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Free Trial14 Days Starting Price$30 Per month HeadquartersUnited States
#11

Calilio

Connect Globally, Connect Seamlessly

★★★★★ 5.0 (1 Reviews)
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Overview

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage calls, SMS/MMS, virtual numbers, call routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. Businesses can buy or port local, mobile, and t...

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Free TrialNA Starting Price$15 Per month HeadquartersSingapore
#12

Zoho Desk

🏆 SW Recommended

Top Rated Customer Service Help Desk Software

★★★★☆ 4.9 (2 Reviews)
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Overview

If you've ever used a help desk tool that felt more like a spreadsheet than a support system, Zoho Desk is a nice change. It's built to handle emails, live chats, calls, social messages, and web form queries without making your team switch between ten different tabs. Everything l...

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Free Trial15 Days Starting Price₹420 Per month HeadquartersBritish Indian Ocean Territory
#13

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)
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Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

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Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#14

VICIdial

🏆 SW Recommended

THE MOST POPULAR OPEN-SOURCE CONTACT CENTER SOLUTION IN THE WORLD

★★★★☆ 4.9 (2 Reviews)
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Overview

VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allo...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#15

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 (20 Reviews)
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Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

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Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#16

CallRail

🏆 SW Recommended

Call Tracking & Lead Engagement Software

★★★★☆ 4.8 (5 Reviews)
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Overview

CallRail is an AI-powered call tracking and marketing analytics software designed to help businesses capture, analyze, and optimize inbound leads from calls, forms, texts, and chats. It enables marketers and sales teams to attribute every lead to its original source, track custom...

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Free Trial14 Days Starting Price$50 Per month HeadquartersUnited States
#17

CallHippo

🏆 SW Recommended

Virtual Phone System For All Businesses

★★★★☆ 4.8 (5 Reviews)
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Overview

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtu...

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Free TrialAvailable Starting Price₹1600 Per month HeadquartersUnited States
#18

Bria

🏆 SW Recommended
★★★★☆ 4.8 (2 Reviews)
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Overview

Bria is a versatile call center software designed to optimize communication for customer service teams and call centers. This platform offers a range of features that enhance call management, such as automatic call distribution, call recording, and real-time reporting. With its i...

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Free TrialAvailable Starting Price$4.95 Per month HeadquartersCanada
#19

Helpshift

🏆 SW Recommended

In-App Mobile-First Customer Service Platform

★★★★☆ 4.8 (1 Reviews)
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Overview

Helpshift is an AI powered customer service platform designed to help businesses automate support, reduce ticket volumes, and deliver faster, more personalized customer experiences. The platform combines AI agents, conversational support, knowledge management, automated ticket ro...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#20

Vonage Business Communications

★★★★☆ 4.8 (1 Reviews)
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Overview

Vonage Business Communications is a leading telephony software solution designed to enhance communication and collaboration within organizations. This cloud-based platform offers a wide range of features, including voice calling, video conferencing, messaging, and team collaborat...

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Free TrialAvailable Starting Price$19.99 Per month HeadquartersUnited States
#21

AVOXI

All-In-One Cloud Communications for Global Businesses

★★★★☆ 4.8 (1 Reviews)
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Overview

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, ca...

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Free TrialAvailable Starting Price$14.99 Per month HeadquartersUnited States
#22

Ytel

Contact Center Software for Sales Teams

★★★★☆ 4.8 (1 Reviews)
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Overview

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business softwa...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#23

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)
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Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#24

Nextiva

🏆 SW Recommended

The Connected Conversation Platform for Businesses

★★★★☆ 4.7 (17 Reviews)
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Overview

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into...

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Free TrialNA Starting Price$15 Per month HeadquartersUkraine
#25

GoTo Connect

🏆 SW Recommended

All-in-one, AI-powered cloud communications

★★★★☆ 4.7 (10 Reviews)
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Overview

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video con...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Call Center Mobile Apps

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

ServiceOS

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ServiceOS is a field service management software designed to help businesses optimize and manage their field operations, including service requests, work orders, and technician assignments. With ServiceOS, businesses can track and manage service tickets, monitor technician performance, and ensure that field operations run smoothly from start to finish. The platform enables service teams to schedul...

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Featured Today

SAS Joy

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Joy AI is a hybrid AI answering service that handles inbound calls 24/7, captures caller details, answers common questions, and routes calls intelligently. Built for real business workflows, it ensures no call goes unanswered while qualifying leads and improving response times. When needed, it seamlessly transfers callers to live agents for a consistent, high-quality customer experience.

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