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CloudTalk Claim

Make and receive calls using powerful call center software connected to your favourite business tools.

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CloudTalk Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient customer data management. CloudTalk's real-time dashboard and analytics provide valuable insights into call metrics, improving decision-making. The tool also supports click-to-call functionality and automated callbacks, increasing operational efficiency. With customizable voicemail and SMS capabilities, CloudTalk ensures enhanced customer communication. Its user-friendly interface and easy setup make it suitable for teams of all sizes, requiring minimal technical expertise. CloudTalk adapts to varying business needs, making it a versatile choice for modern communication demands.

CloudTalk screenshot & Video

Contact Details

  • Vendor Name CloudTalk
  • Founded 2016
  • Location United States
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Czech, English

Industries

E-commerce, Financial Services, Hospital & Health Care, Information Technology & Services, Other Industries, Retail

CloudTalk Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

CloudTalk Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Starter

$25 Per Month

CloudTalk FAQ's

  • No, CloudTalk does not offer a free version.

  • Yes, CloudTalk offers a free trial.

  • No, Credit Card details are not required for the CloudTalk trial.

  • CloudTalk offers the following pricing plans & packages:

    Starting Plan:

    $25 Per Month

  • CloudTalk supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, CloudTalk offers an API.

  • CloudTalk offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • CloudTalk offers training with the following options:
    • In-person , Webinar , Documentation

  • CloudTalk supports the following languages:
    • Czech , English

  • Following are the typical users of the CloudTalk:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • CloudTalk supports the following deployment:
    • Cloud Hosted

  • CloudTalk supports the following devices and operating systems:
    • Web-Based , iPhone , Android