CallHippo

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Virtual Phone System For All Businesses

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses CallHippo

"Businesses that handle a high volume of calls often find CallHippo useful for setting up and managing virtual phone systems without a lot of technical effort. Teams spread across different locations can stay connected through local or international numbers, which helps maintain a professional presence in multiple markets. It works well for sales and support teams that need call tracking and management on a daily basis. That said, very small teams with minimal calling needs may find the pricing hard to justify."
Decision Snapshot

CallHippo Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price₹1600 / month
Free TrialAvailable
Free VersionYes
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

CallHippo Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CallHippo

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-friendly interfaces and customizable features like call forwarding, voicemail, and on-hold music. Its real-time analytics and call recording capabilities are invaluable for monitoring and improving call quality. CallHippo also integrates seamlessly with popular CRM systems, enhancing customer relationship management. With a focus on scalability, it suits a range of businesses, from startups to large enterprises, making it a versatile choice for managing communication in a modern, digital environment.
Company CallHippo
Founded 2016
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 38 languages available
Basque Bulgarian Catalan Chinese Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hindi Hungarian Icelandic Irish Italian Japanese Kazakh Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swedish Thai Turkish Ukrainian Vietnamese
Industries Served 8 industries available
Computer Software Education Management Financial Services Information Technology & Services Market Research Other Industries Real Estate Staffing & Recruiting

Why Choose CallHippo

Problem it Solves

  • Problem it Solves Streamlines Business Communication With Virtual Phone Systems For Remote Teams

Target Users

  • Target Users Small Business Owners
  • Target Users Sales Teams
  • Target Users Customer Support Teams
  • Target Users Remote Teams
  • Target Users Startups

Core Use Case

  • Core Use Case Make International Calls
  • Core Use Case Manage Virtual Phone Numbers
  • Core Use Case Track Call Analytics
  • Core Use Case Integrate With CRM Systems
  • Core Use Case Enhance Team Collaboration

USP

  • USP Streamline Your Business Communication With CallHippo's Virtual Phone System

Pros

  • Pros Virtual phone numbers available in 50+ countries right away
  • Pros Setup takes under 10 minutes without any technical background
  • Pros Call analytics give clear visibility into team performance daily
  • Pros Affordable pricing tiers work well for small growing teams
  • Pros Smart call routing reduces missed calls during busy hours
  • Pros Voicemail drop saves sales reps significant repetitive recording time
  • Pros CRM integrations with HubSpot and Salesforce work reliably well
  • Pros Power dialer noticeably boosts outbound call volume per agent

Cons

  • Cons Pricing climbs quickly once team size or call volume grows
  • Cons Advanced analytics and reporting sit behind higher-tier plans
  • Cons Occasional call quality issues reported on international routing
  • Cons Onboarding new agents takes more structured effort than expected
Editorial Buyer Guidance

Who Is CallHippo Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Business Communication With Virtual Phone Systems For Remote Teams

Target Users

  • Small Business Owners
  • Sales Teams
  • Customer Support Teams
  • Remote Teams
  • Startups

Core Use Cases

  • Make International Calls
  • Manage Virtual Phone Numbers
  • Track Call Analytics
  • Integrate With CRM Systems
  • Enhance Team Collaboration

Unique Selling Point

Streamline Your Business Communication With CallHippo's Virtual Phone System

Strengths and Limitations

CallHippo Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Virtual phone numbers available in 50+ countries right away
  • Setup takes under 10 minutes without any technical background
  • Call analytics give clear visibility into team performance daily
  • Affordable pricing tiers work well for small growing teams
  • Smart call routing reduces missed calls during busy hours
  • Voicemail drop saves sales reps significant repetitive recording time
  • CRM integrations with HubSpot and Salesforce work reliably well
  • Power dialer noticeably boosts outbound call volume per agent
!

Cons

  • Pricing climbs quickly once team size or call volume grows
  • Advanced analytics and reporting sit behind higher-tier plans
  • Occasional call quality issues reported on international routing
  • Onboarding new agents takes more structured effort than expected
Category-Based Capabilities

CallHippo Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Call Recording Software 19 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer Artificial Intelligence
Call Tracking Software 18 selected features Open category ↗ ⌄
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing Artificial Intelligence
Contact Center Software 12 selected features Open category ↗ ⌄
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management Artificial Intelligence
IVR Software 24 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages Artificial Intelligence
Speech Recognition Software 17 selected features Open category ↗ ⌄
Text Editing Voice Recognition Call Recording Multi-Language Reporting/Analytics Concatenated Speech Sentiment Analysis Automatic Transcription Audio Capture Call Center Management Call Scripting Speech-to-Text Analysis Search/Filter Customizable Macros IVR/Voice Recognition Automatic Call Distribution Artificial Intelligence
Telephony Software 15 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution Artificial Intelligence
Connected Applications

CallHippo Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

CallHippo Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency INR (₹)
Free Trial Available
Free Version Yes
Payment Frequency Annual Subscription
Starter
₹1600 Per Month
Professional
₹2600 Per Month
Ultimate
₹3600 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

CallHippo Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a CallHippo Review ↗
4.8
Based on 5 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Anonymous reviewer
Anonymous Reviewer Company Manager

Satisfactory experience till now

CallHippo is reasonably priced and more affordable than many other tools.  I haven’t experienced any call connectivity issues, and the call quality has been very reliable. I would definitely recommend it.

Reviewed on July, 2025
Selena R
Selena R Admin Executive

Best app we have used so far

We have been using CallHippo for several months now, and it’s been very beneficial for our company. The only area that felt a bit lacking was the SMS feature, but everything else works smoothly. Overall, it’s the best app we have used so far.

Reviewed on April, 2025
Subbu M
Subbu M Call Center Manager

Shoutout to CallHippo Support Team

We are new to CallHippo, and so far our experience with the sales and support teams has been outstanding. We are genuinely impressed by their professionalism and dedication to helping customers.

Reviewed on March, 2025
Anonymous reviewer
Anonymous Reviewer Business Associate

Callhippo - flexible and scalable cloud communication tool

My overall experience with CallHippo has been very positive due to its ease of use and the wide range of features it offers. It’s a strong option for businesses looking for flexible and scalable cloud communication tools. The platform is dependable for everyday operations and provides good support for companies expanding into international markets.

Reviewed on January, 2025
Rohit K
Rohit K Manager

One of the best if not the best!

CallHippo delivers a smooth setup and onboarding process, along with excellent call quality and consistent reliability. The customer support is outstanding, it offers strong value for the price, and its versatile feature set is well designed to boost overall productivity

Reviewed on December, 2024
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Frequently Asked Questions

CallHippo FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-friendly interfaces and customizable features like call forwarding, voicemail, and on-hold music. Its real-time analytics and call recording capabilities are invaluable for monitoring and improving call quality. CallHippo also integrates seamlessly with popular CRM systems, enhancing customer relationship management. With a focus on scalability, it suits a range of businesses, from startups to large enterprises, making it a versatile choice for managing communication in a modern, digital environment.

  • Yes, CallHippo offers a free version.

  • Yes, CallHippo offers a free trial.

  • No, Credit Card details are not required for the CallHippo trial.

  • CallHippo offers the following pricing plans & packages:

    Starter

    ₹1600 Per Month

    Professional

    ₹2600 Per Month

    Ultimate

    ₹3600 Per Month

  • CallHippo supports the following payment frequencies:

    • Annual Subscription

  • Yes, CallHippo offers an API.

  • CallHippo can be integrated with the following applications:

    • Salesforce Sales Cloud , Google Workspace , HubSpot CRM , Zoho CRM , Slack , Freshdesk , Pipedrive , Zendesk Suite , Microsoft Teams , Zapier , zoho crm

  • CallHippo offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • CallHippo offers training with the following options:
    • Documentation

  • CallHippo supports the following languages:
    • Basque , Bulgarian , Catalan , Chinese , Croatian , Czech , Danish , Dutch , English , Estonian , Finnish , French , German , Greek , Hindi , Hungarian , Icelandic , Irish , Italian , Japanese , Kazakh , Korean , Latvian , Lithuanian , Norwegian , Polish , Portuguese , Romanian , Russian , Serbian , Slovak , Slovenian , Spanish , Swedish , Thai , Turkish , Ukrainian , Vietnamese

  • Following are the typical users of the CallHippo:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • CallHippo supports the following deployment:
    • Cloud Hosted

  • CallHippo supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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