AVOXI

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All-In-One Cloud Communications for Global Businesses

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Decision Snapshot

AVOXI Evaluation Snapshot

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User Rating4.8 / 5
Starting Price$14.99 / month
Free TrialAvailable
Free VersionYes
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

AVOXI Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About AVOXI

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, call recording, IVR (Interactive Voice Response), and analytics tools that help organizations handle inbound and outbound calling without legacy telephony infrastructure. AVOXI’s cloud-native architecture allows companies to scale communications globally while maintaining consistent voice quality and compliance across regions.

AVOXI’s network presence and global number solutions make it suitable for multinational enterprises, outsourced contact centers, and medium-sized businesses that require reliable cloud telephony and customer engagement capabilities. The platform’s API and integrations with CRM and communications tools further extend its value for teams looking to unify voice communications with their existing systems.
Company AVOXI
Founded 2001
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services

Why Choose AVOXI

Problem it Solves

  • Problem it Solves Managing Global Business Communications And Voice Infrastructure

Target Users

  • Target Users Call Center Managers
  • Target Users It Leaders
  • Target Users Contact Center Agents
  • Target Users Customer Support Teams

Core Use Case

  • Core Use Case Deploy International Phone Numbers
  • Core Use Case Route Customer Calls Efficiently
  • Core Use Case Record And Analyze Calls
  • Core Use Case Integrate Voice With CRM Systems

USP

  • USP Cloud-Native Global Voice And Contact Center Platform

Editorial Buyer Guidance

Who Is AVOXI Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Managing Global Business Communications And Voice Infrastructure

Target Users

  • Call Center Managers
  • It Leaders
  • Contact Center Agents
  • Customer Support Teams

Core Use Cases

  • Deploy International Phone Numbers
  • Route Customer Calls Efficiently
  • Record And Analyze Calls
  • Integrate Voice With CRM Systems

Unique Selling Point

Cloud-Native Global Voice And Contact Center Platform

Category-Based Capabilities

AVOXI Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Business Phone Systems Software 15 selected features Open category ↗
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Call Recording Software 18 selected features Open category ↗
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Call Tracking Software 17 selected features Open category ↗
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Cloud PBX Software 26 selected features Open category ↗
Call Routing Call Reporting Conferencing Virtual Extensions Automatic Call Distribution Video Conferencing Call Tracking SIP Trunking Third-Party Integrations Call Transfer Ring Groups Call Center Management Computer Telephony Integration Queue Management Role-Based Permissions Fax Management Alerts/Notifications Communication Management Call List Management Customizable Reports Call Recording Call Disposition IVR/Voice Recognition Call Monitoring Activity Dashboard Contact Management
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Softphone Software 7 selected features Open category ↗
Call Logging Caller ID Video Conferencing Call Routing Call Recording Caller Profiles Live Chat
Telephony Software 14 selected features Open category ↗
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

AVOXI Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Annual Subscription
Standard
$14.99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

AVOXI Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a AVOXI Review ↗
4.8
Based on 1 approved review
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
David P.
David P. Interventional Orthobiologics

Reliable Virtual Numbers with Responsive Support

Since I operate across multiple locations, staying accessible to potential clients is essential. AVOXI’s virtual numbers and call forwarding features have worked reliably and remain reasonably priced. I was especially impressed by how quickly the team resolved a minor issue—they identified the problem, tested the line, and confirmed the diversion within minutes. Their efficiency and responsiveness made a strong impression.

Reviewed on May, 2025
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Frequently Asked Questions

AVOXI FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, call recording, IVR (Interactive Voice Response), and analytics tools that help organizations handle inbound and outbound calling without legacy telephony infrastructure. AVOXI’s cloud-native architecture allows companies to scale communications globally while maintaining consistent voice quality and compliance across regions.

AVOXI’s network presence and global number solutions make it suitable for multinational enterprises, outsourced contact centers, and medium-sized businesses that require reliable cloud telephony and customer engagement capabilities. The platform’s API and integrations with CRM and communications tools further extend its value for teams looking to unify voice communications with their existing systems.

  • Yes, AVOXI offers a free version.

  • Yes, AVOXI offers a free trial.

  • No, Credit Card details are not required for the AVOXI trial.

  • AVOXI offers the following pricing plans & packages:

    Standard

    $14.99 Per Month

  • AVOXI supports the following payment frequencies:

    • Annual Subscription

  • Yes, AVOXI offers an API.

  • AVOXI offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • AVOXI offers training with the following options:
    • Webinar , Documentation

  • AVOXI supports the following languages:
    • English

  • Following are the typical users of the AVOXI:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • AVOXI supports the following deployment:
    • Cloud Hosted

  • AVOXI supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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