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All-In-One Cloud Communications for Global Businesses

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AVOXI Overview

AVOXI is a cloud-based communication solution tailored for businesses, offering global voice and contact center services. It enables international calling with a vast selection of local and toll-free numbers from over 170 countries, enhancing global reach. The software includes a virtual call center, equipped with call queuing, routing, and recording features, improving customer support efficiency. AVOXI also integrates with popular CRM systems, streamlining customer interaction data. Real-time analytics and reporting tools are available, providing insights into call metrics and team performance. The platform is known for its ease of use and quick setup, making it accessible to businesses of all sizes. AVOXI focuses on bridging communication gaps, offering scalable solutions for global business communication needs.
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Contact Details

  • Vendor Name AVOXI
  • Founded 2001
  • Location United States
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Mac Mac

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

AVOXI Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

AVOXI Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription
Pricing Page  

Plans & Packages

Standard

$9.99 Per Month

AVOXI FAQs

  • Yes, AVOXI offers a free version.

  • Yes, AVOXI offers a free trial.

  • No, Credit Card details are not required for the AVOXI trial.

  • AVOXI offers the following pricing plans & packages:

    Starting Plan:

    $9.99 Per Month

  • AVOXI supports the following payment frequencies:

    • Annual Subscription

  • Yes, AVOXI offers an API.

  • AVOXI offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • AVOXI offers training with the following options:
    • Webinar , Documentation

  • AVOXI supports the following languages:
    • English

  • Following are the typical users of the AVOXI:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • AVOXI supports the following deployment:
    • Cloud Hosted

  • AVOXI supports the following devices and operating systems:
    • Web-Based