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Premier cloud-based contact center platform

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Aloware Overview

Aloware is a contact center solution designed for sales and support teams. It offers cloud-based call and text capabilities, enabling efficient communication with customers. Key features include an auto-dialer for streamlined outreach, call tracking for performance analysis, and integration with popular CRM systems for seamless data management. Aloware supports multi-channel communication, including SMS and social media messaging, ensuring flexibility in customer interactions. The platform also provides analytics tools for monitoring team performance and customer engagement. Its user-friendly interface and easy setup make it suitable for businesses of all sizes looking to enhance their call and messaging operations. Aloware focuses on simplifying customer communication processes, making them more effective and accessible.
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Contact Details

  • Vendor Name Aloware
  • Founded 2017
  • Location United States
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

Aloware Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

Aloware Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
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Plans & Packages

iPro

$30 Per Month

Aloware FAQs

  • No, Aloware does not offer a free version.

  • Yes, Aloware offers a free trial.

  • No, Credit Card details are not required for the Aloware trial.

  • Aloware offers the following pricing plans & packages:

    Starting Plan:

    $30 Per Month

  • Aloware supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Aloware offers an API.

  • Aloware offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Aloware offers training with the following options:
    • In-person , Webinar , Documentation

  • Aloware supports the following languages:
    • English

  • Following are the typical users of the Aloware:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Aloware supports the following deployment:
    • Cloud Hosted

  • Aloware supports the following devices and operating systems:
    • Web-Based , iPhone , Android