Aloware

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Top-Rated Contact Center Software

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Decision Snapshot

Aloware Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$30 / month
Free Trial14 Days
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Aloware Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Aloware

Aloware is a cloud-based contact center and customer engagement platform designed for sales and support teams that rely on voice and messaging to communicate with leads and customers. The platform brings calling, SMS, MMS, and automation into a single system so teams can manage conversations without switching between disconnected tools. Aloware integrates directly with popular CRM platforms, allowing call logs, messages, and activity history to stay synchronized with customer records.

Teams use Aloware to handle inbound and outbound calls, send text messages at scale, and automate follow-ups through workflows and AI-assisted voice and messaging tools. Features such as power dialing, call routing, voicemail drops, and business texting help improve response times and maintain consistent outreach. Managers can monitor activity through dashboards that show call volume, message delivery, and agent performance.

Aloware also supports compliance and number management features that help businesses maintain local presence and improve deliverability. With its combination of voice, messaging, automation, and CRM connectivity, the platform helps teams streamline communication workflows and keep customer interactions organized across channels.
Company Aloware
Founded 2017
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 6 industries available
Automotive Financial Services Human Resources Information Technology & Services Legal Services Real Estate

Why Choose Aloware

Problem it Solves

  • Problem it Solves Disconnected Calling And Texting Workflows For Revenue Teams

Target Users

  • Target Users Contact Center Managers
  • Target Users Support Teams
  • Target Users Operations Leaders
  • Target Users CRM Administrators

Core Use Case

  • Core Use Case Place And Receive Business Calls
  • Core Use Case Automate Lead Follow Ups
  • Core Use Case Send Customer Text Messages
  • Core Use Case Monitor Agent Communication Activity

USP

  • USP Unified Voice And Messaging Platform Integrated With CRM

Editorial Buyer Guidance

Who Is Aloware Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Disconnected Calling And Texting Workflows For Revenue Teams

Target Users

  • Contact Center Managers
  • Support Teams
  • Operations Leaders
  • CRM Administrators

Core Use Cases

  • Place And Receive Business Calls
  • Automate Lead Follow Ups
  • Send Customer Text Messages
  • Monitor Agent Communication Activity

Unique Selling Point

Unified Voice And Messaging Platform Integrated With CRM

Category-Based Capabilities

Aloware Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Auto Dialer Software 18 selected features Open category ↗
Progressive Dialer Power Dialer Computer Telephony Integration Preview Dialer IVR/Voice Recognition Automatic Call Distribution Campaign Management Call Scripting Call Routing Voice Mail Call Recording Call Transfer Caller ID Predictive Dialer Call Center Management Reporting/Analytics Call Monitoring Artificial Intelligence
Business Phone Systems Software 16 selected features Open category ↗
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX Artificial Intelligence
Call Recording Software 19 selected features Open category ↗
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer Artificial Intelligence
Call Tracking Software 17 selected features Open category ↗
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Cloud Communication Platform Software 7 selected features Open category ↗
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
Predictive Dialer Software 21 selected features Open category ↗
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance Artificial Intelligence
Softphone Software 8 selected features Open category ↗
Call Logging Caller ID Video Conferencing Call Routing Call Recording Caller Profiles Live Chat Artificial Intelligence
Telemarketing Software 18 selected features Open category ↗
Call Monitoring Multi-Channel Communication Call Logging Campaign Management Caller ID CRM Callback Scheduling Outbound Call Center Predictive Dialer IVR/Voice Recognition Inbound Call Center Computer Telephony Integration Call Scripting Call Recording Call Center Management Lead Distribution Automatic Call Distribution Artificial Intelligence
Telephony Software 15 selected features Open category ↗
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution Artificial Intelligence
Pricing Information

Aloware Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 14 Days
Free Version NA
Payment Frequency Monthly Subscription
iPro
$30 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Aloware Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Aloware Review ↗
5.0
Based on 1 approved review
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Ed S.
Ed S. CVO

Responsive Support and Easy Implementation

The customer service is excellent, with availability 24/5 to provide timely assistance when needed. The system is also straightforward to implement, making the setup process smooth and hassle-free.

Reviewed on May, 2022
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Frequently Asked Questions

Aloware FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Aloware is a cloud-based contact center and customer engagement platform designed for sales and support teams that rely on voice and messaging to communicate with leads and customers. The platform brings calling, SMS, MMS, and automation into a single system so teams can manage conversations without switching between disconnected tools. Aloware integrates directly with popular CRM platforms, allowing call logs, messages, and activity history to stay synchronized with customer records.

Teams use Aloware to handle inbound and outbound calls, send text messages at scale, and automate follow-ups through workflows and AI-assisted voice and messaging tools. Features such as power dialing, call routing, voicemail drops, and business texting help improve response times and maintain consistent outreach. Managers can monitor activity through dashboards that show call volume, message delivery, and agent performance.

Aloware also supports compliance and number management features that help businesses maintain local presence and improve deliverability. With its combination of voice, messaging, automation, and CRM connectivity, the platform helps teams streamline communication workflows and keep customer interactions organized across channels.

  • No, Aloware does not offer a free version.

  • Yes, Aloware offers a free trial.

  • No, Credit Card details are not required for the Aloware trial.

  • Aloware offers the following pricing plans & packages:

    iPro

    $30 Per Month

  • Aloware supports the following payment frequencies:

    • Monthly Subscription

  • Yes, Aloware offers an API.

  • Aloware offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Aloware offers training with the following options:
    • In-person , Webinar , Documentation

  • Aloware supports the following languages:
    • English

  • Following are the typical users of the Aloware:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Aloware supports the following deployment:
    • Cloud Hosted

  • Aloware supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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