Software Category

Best Call Center Software for Mac

Using a Mac doesn’t mean limited software choices. In fact, many call center tools offer smooth performance and Apple-centric features, making them ideal for Mac users. Below, we’ve curated top call center software solutions specifically for macOS—each with a user-friendly interface, robust functionality, and easy setup on your Mac device.
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★★★★★4.8 average rating from 49 reviews
Last Updated: October 03, 2026
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Complete Product Directory

List of Top Call Center Software for Mac

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Call Center Software for Mac Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Avaya Experience Platform

🏆 SW Recommended

Cloud-Based Contact Center Solutions

★★★★★ 5.0 (2 Reviews)

Overview

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#2

8x8 Contact Center

🏆 SW Recommended

A complete, secure cloud contact center solution

★★★★★ 5.0 (2 Reviews)

Overview

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work wi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#3

Best Omnichannel Call Center Software

★★★★★ 5.0 (2 Reviews)

Overview

Bright Pattern is a cloud-native contact center platform built to help businesses unify voice, chat, email, text messaging, and social channels into one seamless experience for customers and agents. Rather than managing multiple point solutions that fragment customer context, Bri...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#4

Powerful Performance Marketing Software for Partner Marketing Success

★★★★★ 5.0 (2 Reviews)

Overview

Phonexa is a unified performance marketing automation suite that helps businesses and agencies gain end-to-end clarity into their lead, call, and campaign performance without juggling separate tools or siloed data streams. With deep visibility into where every lead and call origi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#5

Convoso

🏆 SW Recommended

The #1 Predictive Dialer For Your Call Center

★★★★★ 5.0 (2 Reviews)

Overview

Convoso is a cloud-based call center solution designed to enhance outbound sales and lead generation. It offers an auto-dialer feature, streamlining the calling process. The software includes interactive voice response (IVR) systems for efficient call routing. Convoso supports re...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#6

Vonage Contact Center

🏆 SW Recommended

The cloud contact center software that brings it all together

★★★★★ 5.0 (1 Reviews)

Overview

The Vonage Contact Center is an innovative cloud-based communication solution designed for businesses seeking to enhance customer interactions. It integrates seamlessly with CRM systems, like Salesforce, to provide a unified view of customer data. The platform features intelligen...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#7

Connect Globally, Connect Seamlessly

★★★★★ 5.0 (1 Reviews)

Overview

Calilio is an advanced cloud phone system engineered to optimize busy call center workflows. The software features an automated AI Voice Agent, intelligent call routing ring strategies, and powerful bulk SMS capabilities. Available across Web, iOS, and Android, Calilio empowers r...

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Free TrialNA Starting Price$15 Per month HeadquartersSingapore
#8

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)

Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

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Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#9

VICIdial

🏆 SW Recommended

THE MOST POPULAR OPEN-SOURCE CONTACT CENTER SOLUTION IN THE WORLD

★★★★☆ 4.9 (2 Reviews)

Overview

VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allo...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#10

CallRail

🏆 SW Recommended

Call Tracking & Lead Engagement Software

★★★★☆ 4.8 (5 Reviews)

Overview

CallRail is an AI-powered call tracking and marketing analytics software designed to help businesses capture, analyze, and optimize inbound leads from calls, forms, texts, and chats. It enables marketers and sales teams to attribute every lead to its original source, track custom...

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Free Trial14 Days Starting Price$50 Per month HeadquartersUnited States
#11

All-In-One Cloud Communications for Global Businesses

★★★★☆ 4.8 (1 Reviews)

Overview

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, ca...

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Free TrialAvailable Starting Price$14.99 Per month HeadquartersUnited States
#12

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)

Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#13

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 (12 Reviews)

Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#14

Agile CRM

🏆 SW Recommended

Sales Enablement + Marketing Automation + Customer Service

★★★★☆ 4.5 (2 Reviews)

Overview

One line from Agile CRM's own marketing sums up its pitch pretty well: sell and market like the Fortune 500, without the Fortune 500 budget or complexity. It's an all in one platform bundling sales enablement, marketing automation, and customer service into a single system, aimed...

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Free TrialNA Starting Price$8.99 Per month HeadquartersUnited States
#15

CallHub

🏆 SW Recommended

All-in-one campaigning & organizing platform to drive real change.

★★★★☆ 4.5 (2 Reviews)

Overview

CallHub is a cloud-based communication and outreach software that enables teams to connect with supporters through voice calls, SMS messaging, and automated communication campaigns. This outreach and engagement platform helps organizations manage large-scale calling and texting c...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#16

The AI-powered customer experience platform for today. And tomorrow.

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Overview

Webex Contact Center, developed by Cisco, is a cloud-based solution for customer service management. It offers a range of features to enhance customer interactions. The system includes multi-channel support, allowing agents to communicate via voice, email, chat, and social media....

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Free TrialNA Starting Price$144 Per month HeadquartersUnited States
#17

New approach to cloud contact center software

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Overview

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

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Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States
#18

Freshcaller

🏆 SW Recommended

Cloud-based contact center solution

No approved reviews yet. Be the first to review

Overview

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call m...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#19

RingCentral Contact Center

🏆 SW Recommended

Power the Voice of Your Business with AI

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Overview

RingCentral provides a cloud based communication platform that allows businesses to manage calls, messages, video meetings, and customer interactions from a single application. Instead of relying on separate tools for communication and collaboration, organizations can centralize...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#20

The world's most advanced Ai Contact Center

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Overview

Dialpad Ai Contact Center is a modern communication platform designed for efficient customer service. It uses AI to transcribe calls in real-time, providing instant insights and support to agents. The software integrates voice, video, and messaging in one place, making it easier...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#21

Cloud Contact Center Solutions for Business

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Overview

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distribu...

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Free TrialNA Starting Price$17.99 Per month HeadquartersUnited States
#22

Enterprise Remote Support as tough as you

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Overview

Some products earn credibility just by racking up numbers most competitors can't touch, and LogMeIn Rescue has that in spades, trusted for more than 1 billion remote sessions across customers like Geek Squad, Symantec, 3M, and GE. It's an enterprise remote support platform built...

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Free Trial14 Days Starting Price$109 Per month HeadquartersUnited States
#23

Smarter communications. Trusted AI. Real impact.

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Overview

NFON is a cutting-edge call center software designed to enhance customer service operations and improve communication efficiency. This platform offers a suite of features including call routing, analytics, and interactive voice response (IVR) systems, enabling businesses to manag...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany
#24

Efficy CRM

🏆 SW Recommended

Everything you need to power your growth in one CRM.

No approved reviews yet. Be the first to review

Overview

Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales proc...

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Free Trial14 Days Starting Price€25 Per month HeadquartersBelgium
#25

Best Call Center Software

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Overview

Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media,...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia

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