FluentStream

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FluentStream Evaluation Snapshot

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User RatingNot rated yet
Starting Price$20 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

FluentStream Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About FluentStream

FluentStream is a powerful call center software designed to enhance customer service and streamline communication for businesses. With its intuitive interface, users can manage inbound and outbound calls, track performance metrics, and optimize call handling processes. FluentStream offers features such as call routing, voicemail transcription, and real-time analytics, enabling teams to respond to customer inquiries efficiently. The software supports integration with CRM systems, ensuring seamless data sharing and improved customer insights. With advanced reporting tools, businesses can analyze call performance and identify trends for continuous improvement. By optimizing call center operations, FluentStream helps organizations enhance customer satisfaction and loyalty.
Company FluentStream Technologies
Founded 2007
Headquarters United States
Employees 51-100

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Category-Based Capabilities

FluentStream Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Call Accounting Software 30 selected features Open category ↗ ⌄
Inbound Reporting CRM Call Tracking Interaction Tracking Call Volume Call Recording Voice Mail Call Center Management Unattended Call Management Activity Dashboard Caller ID Call Transfer Outbound Reporting Activity Tracking User Management Call Duration Automatic Call Distribution Call Monitoring Call Routing Performance Management Contact Management IVR/Voice Recognition Auto-Dialer Call List Management Call Scripting Callback Scheduling Call Logging Usage Tracking/Analytics Cost Analysis Billing & Invoicing
Call Recording Software 18 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Call Tracking Software 17 selected features Open category ↗ ⌄
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Telemarketing Software 17 selected features Open category ↗ ⌄
Call Monitoring Multi-Channel Communication Call Logging Campaign Management Caller ID CRM Callback Scheduling Outbound Call Center Predictive Dialer IVR/Voice Recognition Inbound Call Center Computer Telephony Integration Call Scripting Call Recording Call Center Management Lead Distribution Automatic Call Distribution
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

FluentStream Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Essential
$20 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

FluentStream FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

FluentStream is a powerful call center software designed to enhance customer service and streamline communication for businesses. With its intuitive interface, users can manage inbound and outbound calls, track performance metrics, and optimize call handling processes. FluentStream offers features such as call routing, voicemail transcription, and real-time analytics, enabling teams to respond to customer inquiries efficiently. The software supports integration with CRM systems, ensuring seamless data sharing and improved customer insights. With advanced reporting tools, businesses can analyze call performance and identify trends for continuous improvement. By optimizing call center operations, FluentStream helps organizations enhance customer satisfaction and loyalty.

  • No, FluentStream does not offer a free version.

  • Yes, FluentStream offers a free trial.

  • No, Credit Card details are not required for the FluentStream trial.

  • FluentStream offers the following pricing plans & packages:

    Essential

    $20 Per User

  • FluentStream supports the following payment frequencies:

    • Monthly Subscription

  • No, FluentStream does not offer an API.

  • FluentStream offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • FluentStream offers training with the following options:
    • Live Online , Documentation , Videos

  • FluentStream supports the following languages:
    • English

  • Following are the typical users of the FluentStream:
    • Self-Employed , Small-Business , Midsize-Business

  • FluentStream supports the following deployment:
    • Cloud Hosted

  • FluentStream supports the following devices and operating systems:
    • Web-Based , Mac
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