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The ultimate integrated business phone system for sales and support teams.

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Aircall Overview

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, while the shared contacts feature enhances team collaboration. With its real-time dashboard, users can monitor calls and track key metrics. Aircall's mobile app allows users to make and receive calls anywhere, ensuring business continuity. The platform emphasizes user-friendliness, making it accessible for teams of all sizes. This service provides a flexible and efficient communication solution, streamlining business operations without complexity.

Aircall screenshot & Video

Contact Details

  • Vendor Name Aircall
  • Founded 2014
  • Location United States
  • Employees 501-1000

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English, French, German, Italian, Norwegian, Spanish

Industries

Computer Software, E-commerce, Education Management, Financial Services, Hospital & Health Care, Hospitality, Information Technology & Services, Leisure & Travel, Marketing & Advertising, Retail, Staffing & Recruiting

Aircall Features

  • Performance Metrics
  • Appointment Management
  • Real Time Notifications
  • Customer Segmentation
  • Employee Management
  • Queue Management
  • Virtual Assistant
  • Customer History
  • Call Routing
  • SMS Messaging
  • Email Management
  • Voice Mail
  • Call Center Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Live Chat
  • Activity Tracking
  • Self Service Portal
  • Alerts/Escalation
  • Auto-Responders
  • Support Ticket Management
  • Engagement Tracking
  • Surveys & Feedback
  • Social Media Integration
  • Contact Management
  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

Aircall Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
Pricing Page  

Plans & Packages

ESSENTIALS

$30 Per Month

Aircall FAQ's

  • No, Aircall does not offer a free version.

  • Yes, Aircall offers a free trial.

  • No, Credit Card details are not required for the Aircall trial.

  • Aircall offers the following pricing plans & packages:

    Starting Plan:

    $30 Per Month

  • Aircall supports the following payment frequencies:

    • Annual Subscription

  • Yes, Aircall offers an API.

  • Aircall offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Aircall offers training with the following options:
    • In-person , Documentation

  • Aircall supports the following languages:
    • English , French , German , Italian , Norwegian (Bokmal) , Spanish

  • Following are the typical users of the Aircall:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Aircall supports the following deployment:
    • Cloud Hosted

  • Aircall supports the following devices and operating systems:
    • Web-Based , iPhone , Android