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Best Call Center Software

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Ameyo Overview

Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media, and chat. The software boasts an intuitive user interface, making it easy for agents to navigate and handle customer queries efficiently. Ameyo's robust call center functionalities, including automatic call distribution and interactive voice response, are notable. It offers insightful analytics, aiding businesses in understanding customer needs and improving service quality. The platform also ensures data security and compliance, crucial for handling sensitive customer information. With its scalable architecture, Ameyo caters to businesses of varying sizes, proving to be a versatile tool in enhancing customer experience.

Ameyo screenshot & Video

Contact Details

  • Ameyo
  • 2013
  • India
  • 501-1000

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Arabic, English, French, German, Portuguese, Spanish

Industries

Banking, E-commerce, Education Management, Government Administration, Hospital & Health Care, Hospitality, Insurance, Leisure & Travel, Other Industries, Telecommunications

Ameyo Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

Ameyo Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Ameyo FAQ's

  • No, Ameyo does not offer a free version.

  • No, Ameyo does not offer any free trial.

  • No, Credit Card details are not required for the Ameyo trial.

  • Yes, Ameyo offers an API.

  • Ameyo offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Ameyo offers training with the following options:
    • In-person , Webinar , Documentation

  • Ameyo supports the following languages:
    • Arabic , English , French , German , Portuguese , Spanish

  • Following are the typical users of the Ameyo:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Ameyo supports the following deployment:
    • Cloud Hosted , On Premises

  • Ameyo supports the following devices and operating systems:
    • Web-Based , Android , Windows , Linux