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Convoso

The #1 Predictive Dialer For Your Call Center

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Convoso Overview

Convoso is a cloud-based call center solution designed to enhance outbound sales and lead generation. It offers an auto-dialer feature, streamlining the calling process. The software includes interactive voice response (IVR) systems for efficient call routing. Convoso supports real-time reporting and analytics, providing valuable insights into call operations. The tool is equipped with call recording functionality, useful for quality assurance and training. It offers CRM integration, ensuring seamless data management. Convoso's list management feature aids in organizing contact data effectively. The software also includes customizable call scripts, aiding agents in delivering consistent messages. Scalable to meet different business sizes, Convoso focuses on simplifying and optimizing outbound call center activities, making it a practical choice for sales-driven businesses.

Contact Details

  • Convoso
  • 2006
  • United States
  • 101-500

Support

  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • Windows
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Financial Services, Insurance, Marketing & Advertising, Other Industries

Convoso Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

Convoso Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • N/A

Free Version

  • N/A

Payment Frequency

  • N/A

Convoso FAQ's

No, Convoso does not offer a free version.

No, Convoso does not offer any free trial.

No, Credit Card details are not required for the Convoso trial.

Yes, Convoso offers an API.

Convoso offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

Convoso offers training with the following options:

Webinar , Documentation

Convoso supports the following languages:

English

Following are the typical users of the Convoso:

Small-Business , Midsize-Business , Large-Enterprise-Business

Convoso supports the following deployment:

Cloud Hosted

Convoso supports the following mobile devices:

Web-Based