Toky

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Toky Evaluation Snapshot

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User RatingNot rated yet
Starting Price$25 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Toky Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Toky

Toky is an advanced IVR (Interactive Voice Response) software designed to enhance customer service and communication for businesses. This platform provides robust tools for creating customizable voice menus, allowing customers to navigate services efficiently. With its user-friendly interface, organizations can easily set up call flows, manage responses, and monitor interactions. Toky’s analytics capabilities offer insights into call patterns and customer behavior, enabling businesses to optimize their IVR systems for better engagement. The software also supports integration with existing customer relationship management (CRM) systems, ensuring a cohesive communication strategy. By improving customer interactions, Toky empowers organizations to enhance service delivery and drive customer satisfaction.
Company Toky
Founded 2014
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 3 languages available
English Portuguese Spanish
Industries Served 5 industries available
Accounting Civic & Social Organization Consumer Services Maritime Telecommunications
Category-Based Capabilities

Toky Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Business Phone Systems Software 15 selected features Open category ↗
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Call Recording Software 18 selected features Open category ↗
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Telephony Software 14 selected features Open category ↗
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
Pricing Information

Toky Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Enterpreneur
$25 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Toky FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Toky is an advanced IVR (Interactive Voice Response) software designed to enhance customer service and communication for businesses. This platform provides robust tools for creating customizable voice menus, allowing customers to navigate services efficiently. With its user-friendly interface, organizations can easily set up call flows, manage responses, and monitor interactions. Toky’s analytics capabilities offer insights into call patterns and customer behavior, enabling businesses to optimize their IVR systems for better engagement. The software also supports integration with existing customer relationship management (CRM) systems, ensuring a cohesive communication strategy. By improving customer interactions, Toky empowers organizations to enhance service delivery and drive customer satisfaction.

  • No, Toky does not offer a free version.

  • Yes, Toky offers a free trial.

  • No, Credit Card details are not required for the Toky trial.

  • Toky offers the following pricing plans & packages:

    Enterpreneur

    $25 Per User

  • Toky supports the following payment frequencies:

    • Monthly Subscription

  • No, Toky does not offer an API.

  • Toky offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Toky offers training with the following options:
    • Live Online , Documentation , Videos

  • Toky supports the following languages:
    • English , Portuguese , Spanish

  • Following are the typical users of the Toky:
    • Self-Employed , Small-Business , Midsize-Business

  • Toky supports the following deployment:
    • Cloud Hosted

  • Toky supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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