Best Call Center Apps for Android and iPhone

AgentCubed is an innovative software solution designed specifically for insurance agents and agencies. It stands out with its all-in-one functionality, blending CRM, lead management, and policy enrollment into a single, streamlined platform. The software excels in lead tracking and distribution, ensuring agents can capture and follow up on leads efficiently. Its CRM capabilities are robust, enabli... Read more about AgentCubed

Ricochet360 stands out as an innovative sales automation platform, tailored for enhancing productivity in sales environments. Its primary strength lies in streamlining the communication process, offering integrated calling, texting, and emailing, all within a single interface. This integration allows for seamless transitions between different modes of communication, crucial for maintaining custome... Read more about Ricochet360

Kavkom is a robust customer relationship management (CRM) software designed to help businesses enhance their customer interactions and streamline sales processes. This platform provides comprehensive tools for managing contacts, tracking leads, and automating communication, enabling organizations to optimize their sales strategies. With its intuitive interface, users can easily access customer inf... Read more about Kavkom

NUACOM is a comprehensive call center software designed to enhance communication efficiency and improve customer service. This cloud-based platform offers a range of features, including call routing, interactive voice response (IVR), and call recording, allowing businesses to manage incoming and outgoing calls seamlessly. With its intuitive dashboard, supervisors can monitor agent performance in r... Read more about NUACOM

RingRx is a patient engagement software designed to improve communication and coordination between healthcare providers and patients. The platform enables secure messaging, appointment scheduling, and telemedicine capabilities, allowing healthcare professionals to connect with patients through multiple channels. RingRx’s communication features facilitate seamless interactions, helping patients r... Read more about RingRx

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators... Read more about Callbox

Snapforce helps businesses solve real world problems with our suite of enterprise level cloud applications. Economically priced, and recognized as the CRM of choice for small to medium size businesses. Our flagship CRM is built for lenders, realtors, real estate investors, property management companies to automate your sales process and manage your existing customers. Read more about Snapforce

SanCCS is a feature-rich call center software designed to optimize communication and improve customer service operations for businesses of all sizes. It provides an all-in-one solution for managing inbound and outbound calls, integrating with customer relationship management (CRM) systems to streamline workflows and enhance service delivery. With features such as automatic call distribution (ACD),... Read more about SanCCS

ClarityTel is a cutting-edge call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a comprehensive suite of tools that manage inbound and outbound calls, automate call routing, and provide real-time analytics to monitor performance. ClarityTel’s intuitive interface allows agents to handle calls seamlessly, access customer information ... Read more about ClarityTel

Kloudtalk is a cloudbased call center software that offers a suite of tools for managing customer communications across voice, SMS, and webchat channels. With features like call recording, IVR, and realtime analytics, Kloudtalk provides businesses with the tools needed to enhance customer support and improve response times. The platform includes CRM integration, allowing agents to access customer ... Read more about Kloudtalk

Bevatel is a comprehensive customer relationship management (CRM) software designed to help businesses manage customer interactions, improve sales processes, and enhance customer service. The platform provides tools for lead tracking, contact management, sales pipeline monitoring, and customer support, enabling teams to organize and nurture customer relationships effectively. Bevatel’s analytics... Read more about Bevatel

SparkTG VCC is an advanced telephony software solution designed for businesses seeking to enhance their communication capabilities. Offering a suite of features that integrate seamlessly with existing systems, SparkTG VCC enables organizations to manage voice calls, video conferencing, and messaging from a single platform. Its intuitive user interface simplifies the management of communication wor... Read more about SparkTG VCC

tele-LOOK is an advanced help desk software designed to streamline and optimize customer support and service operations for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tickets, facilitating communication between support agents and customers, and analyzing support performance, ensuring efficient and effective customer service. tele-L... Read more about tele-LOOK

55PBX is an advanced call tracking software designed to help businesses monitor and optimize their customer communication. The platform provides powerful call tracking capabilities that allow businesses to track inbound calls, analyze caller behavior, and measure the effectiveness of marketing campaigns. 55PBX assigns unique phone numbers to different marketing channels, enabling businesses to ide... Read more about 55PBX

SimboConnect is a robust call center software designed to improve communication efficiency and customer service quality. It provides call centers with a comprehensive suite of tools to manage inbound and outbound calls, track customer interactions, and enhance agent productivity. Featuring intelligent routing, SimboConnect directs customer calls to the most appropriate agents based on their needs,... Read more about SimboConnect

Ubicentrex is a robust call center software solution designed to optimize call center operations and improve customer service efficiency. The platform offers features such as call routing, monitoring, and analytics, enabling organizations to manage incoming and outgoing calls effectively. With its user-friendly interface, agents can easily access customer information and handle inquiries promptly.... Read more about Ubicentrex

Broadcaster BOT is a unified communications software that helps businesses streamline messaging, video conferencing, and collaboration across teams and departments. The platform includes tools for managing voice calls, video meetings, and instant messaging, allowing employees to stay connected from any location. Broadcaster BOT supports integration with CRM and productivity tools, ensuring a seaml... Read more about Broadcaster BOT

EasyCall Cloud is a state-of-the-art Call Center Software designed to enhance customer service operations and streamline communication processes. Hosted on the cloud, EasyCall offers scalability and flexibility, allowing businesses to manage their call centers from anywhere with an internet connection. Key features include intelligent call routing, real-time analytics, automated call distribution,... Read more about EasyCall Cloud

InfoServ is a powerful customer relationship management (CRM) software designed to help businesses manage customer interactions, track sales, and improve customer retention. The platform provides tools for managing customer profiles, tracking communication history, and automating follow-ups, ensuring that businesses can deliver personalized service and build stronger customer relationships. InfoSe... Read more about InfoServ

TelTel is an advanced call center software that enables businesses to manage and optimize their customer service operations. The platform offers a wide range of features to support inbound and outbound calling, including call routing, interactive voice response (IVR), call recording, and realtime analytics. TelTel allows businesses to monitor and manage calls, track agent performance, and ensure t... Read more about TelTel

Intalk.io is a robust call center software designed to enhance customer support and improve communication for businesses of all sizes. The platform offers a range of features, including inbound and outbound call handling, interactive voice response (IVR), call routing, and real-time analytics. Intalk.io integrates seamlessly with CRM systems, allowing businesses to track customer interactions and ... Read more about Intalk.io

Cention is a comprehensive customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction. It offers a robust platform for managing customer inquiries, tracking support tickets, and facilitating seamless communication across multiple channels. With Cention, customer service teams can efficiently handle and prioritize incoming requests, ensuring ... Read more about Cention

ContactSuite is an all-in-one call center software designed to streamline customer service operations, providing a seamless and efficient communication platform for businesses. This software enables businesses to manage inbound and outbound calls, emails, chats, and social media interactions all in one place. With advanced features such as call routing, interactive voice response (IVR), call recor... Read more about ContactSuite

Tegsoft Contact Center is a state-of-the-art call center software designed to enhance the efficiency and effectiveness of customer service operations for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, tracking customer interactions, and optimizing agent performance with precision and ease. Tegsoft Contact Center features intuitive call routing,... Read more about Tegsoft Contact Center

ServiceOS is a field service management software designed to help businesses optimize and manage their field operations, including service requests, work orders, and technician assignments. With ServiceOS, businesses can track and manage service tickets, monitor technician performance, and ensure that field operations run smoothly from start to finish. The platform enables service teams to schedul... Read more about ServiceOS