Does Callbox offer a free version?

No, Callbox does not offer a free version.

Does Callbox offer a free trial?

Yes, Callbox offers a free trial.

Are Credit Card details required for the Callbox trial?

No, Credit Card details are not required for the Callbox trial.

What type of support options does Callbox offer?

24x7 Support, Email, Phone, Chat

What type of training options does Callbox offer?

In-person, Live Online, Webinar, Documentation, Videos

What different languages does Callbox support?

English, Indonesian, Malay, Portuguese, Spanish, Tagalog, Thai, Vietnamese

Self-Employed, Small-Business, Midsize-Business

What devices and operating systems does Callbox support?

Web-Based, iPhone, Android, Linux

Callbox Reviews May 2025: Pricing & Features

Callbox Features

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Team Communication Software

File Sharing
Document Management
Meeting Management
Progress Tracking
Real-Time Chat
Mobile Access
Search/Filter
Content Management
Discussions/Forums
Real Time Updates
Reminders
Surveys & Feedback
Video Conferencing
Drag & Drop
@mentions
Alerts/Notifications
Collaboration Tools
Access Controls/Permissions
Audio Calls
Task Management
Calendar Management
Contact Management
Project Management
File Management
Email Management

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Conference Software

Email Marketing
Ticketing
Sponsorship Management
Badge Management
Registration Management
Social Media Integration
Discount Management
Event Calendar
Real Time Analytics
Activity Dashboard
Credit Card Processing
Barcode/Ticket Scanning
Website Management
Attendee Management
Event Scheduling
Visitor Registration
CRM
Feedback Management
Meeting Management
Survey/Poll Management
Online Registration
Self Check-in/Check-out
Access Controls/Permissions
Lead Capture
Collaboration Tools
Engagement Tracking
Live Streaming
Live Chat
On-Demand Webcasting
Presentation Streaming
Screen Sharing
SMS Reminders
Recording

Call Accounting Software

Inbound Reporting
CRM
Call Tracking
Interaction Tracking
Call Volume
Call Recording
Voice Mail
Call Center Management
Unattended Call Management
Activity Dashboard
Caller ID
Call Transfer
Outbound Reporting
Activity Tracking
User Management
Call Duration
Automatic Call Distribution
Call Monitoring
Call Routing
Performance Management
Contact Management
IVR/Voice Recognition
Auto-Dialer
Call List Management
Call Scripting
Callback Scheduling
Call Logging
Usage Tracking/Analytics
Cost Analysis
Billing & Invoicing

Call Center Workforce Management Software

Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer

Call Tracking Software

CRM
Call Monitoring
Automatic Call Distribution
Caller ID
Call Reporting
Contact Management
Conversion Tracking
Campaign Management
Call Center Management
Computer Telephony Integration
Predictive Dialer
Keyword Tracking
Call Transcription
API
Voice Mail
IVR/Voice Recognition
Call Routing

Chatbot Software

Natural Language Processing
Automated Responses
Virtual Assistant
Chatbot
AI/Machine Learning
Query Suggestions
Customer Support
Language Detection
Pre-Configured Bot
Code-free Development
Automated Routing
Augmented Analytics
Transfers/Routing
Lead Qualification
Customizable Branding
Lead Capture
For Sales/Marketing

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Cloud PBX Software

Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management

Internal Communications Software

Employee Database
Activity/News Feed
Employee Photos
Newsletter Management
Blogs
Screen Sharing
Video Conferencing
Access Controls/Permissions
Meeting Management
Real-Time Chat
Survey/Poll Management
Chat/Messaging
Alerts/Notifications

Screen Sharing Software

Annotations
Desktop/Browser Sharing
Mobile Screen Sharing
Real Time Screen Sharing
Presenter Control Management
Screen Capture
Multi-Participant Screen Sharing
Targeted/Locked Screen Sharing
Screen Mirroring
Screen Recording

Service Desk Software

Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics

Speech Analytics Software

Data Security
Natural Language Processing
Sentiment Analysis
Predictive Analytics
Surveys & Feedback
Call Recording
Automatic Transcription
Customer Experience Management
Call Center Management
Self-Service Search

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management

Video Conferencing Software

Presentation Streaming
Auto Framing
Private Chat
Two Way Audio & Video
File Sharing
Screen Sharing
Real-Time Chat
Recording
Polls/Voting
Mobile Access
User Profiles
Automatic Transcription

Web Conferencing Software

Two Way Audio & Video
HD Audio/Video
Mobile Access
Electronic Hand Raising
Meeting Management
Automatic Transcription
Collaboration Tools
Presentation Tools
Screen Sharing
Recording
Real-Time Chat
Private Chat
File Sharing
Presentation Streaming
Host Controls
Video Conferencing

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Callbox FAQs

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators to set up and customize call flows, monitor call activity, and manage user access. The software’s integration capabilities connect with CRM and collaboration tools, creating a unified communication system. Ideal for businesses of all sizes, Callbox enhances remote work capabilities, improves customer service, and reduces telecommunication costs.

No, Callbox does not offer a free version.

Yes, Callbox offers a free trial.

No, Credit Card details are not required for the Callbox trial.

Callbox offers the following pricing plans & packages:

Basic

$34 Per User

Callbox supports the following payment frequencies:
- Monthly Subscription

No, Callbox does not offer an API.

Callbox offers support with the following options:
- 24x7 Support , Email , Phone , Chat

Callbox offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

Callbox supports the following languages:
- English , Indonesian , Malay , Portuguese , Spanish , Tagalog , Thai , Vietnamese

Following are the typical users of the Callbox:
- Self-Employed , Small-Business , Midsize-Business

Callbox supports the following deployment:
- Cloud Hosted , On-Premise

Callbox supports the following devices and operating systems:
- Web-Based , iPhone , Android , Linux

Callbox Claim

Callbox Overview

Callbox Screenshot & Video

Contact Details

Support

Training

Licensing & Deployment

Typical Customers

Languages Supported

Industries