LeadDesk

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LeadDesk Evaluation Snapshot

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User RatingNot rated yet
Starting Price€99 / feautre
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersFinland
✎
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Product Overview

LeadDesk Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About LeadDesk

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, LeadDesk allows sales representatives to easily manage call lists, schedule follow-ups, and record interactions with potential customers. The software offers advanced analytics capabilities, providing insights into call performance, conversion rates, and agent productivity, enabling organizations to optimize their telemarketing strategies. Additionally, LeadDesk supports integration with existing CRM systems, facilitating seamless data sharing and collaboration. By automating repetitive tasks and providing valuable insights, this software enhances operational efficiency and allows sales teams to focus on building relationships with prospects. Ideal for businesses seeking to improve their telemarketing efforts, LeadDesk empowers organizations to drive growth through effective lead generation and conversion strategies.
Company LeadDesk
Founded 2010
Headquarters Finland
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 8 languages available
Danish Dutch English Finnish German Norwegian Spanish Swedish
Industries Served 5 industries available
Hospitality Human Resources Medical Device Newspapers Telecommunications
Category-Based Capabilities

LeadDesk Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Inside Sales Software 23 selected features Open category ↗ ⌄
Lead Capture Email Management Call Monitoring Automatic Call Distribution Lead Qualification Lead Management Task Management Performance Management Data Management Contact Management Meeting Management Call Recording Lead Distribution CRM Interaction Tracking Auto-Dialer Calendar Management Chat/Messaging Reminders Call List Management Multi-Channel Communication Deal Management Sales Pipeline Management
Auto Dialer Software 17 selected features Open category ↗ ⌄
Progressive Dialer Power Dialer Computer Telephony Integration Preview Dialer IVR/Voice Recognition Automatic Call Distribution Campaign Management Call Scripting Call Routing Voice Mail Call Recording Call Transfer Caller ID Predictive Dialer Call Center Management Reporting/Analytics Call Monitoring
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Call Center Workforce Management Software 16 selected features Open category ↗ ⌄
Employee Scheduling Labor Forecasting Performance Metrics Productivity Analysis Reporting/Analytics Agent Interface Call Recording Compliance Management Customer Experience Management Queue Management Employee Coaching Tools Quality Management Leave Tracking Call Monitoring For Call Centers Intraday Management
Call Recording Software 18 selected features Open category ↗ ⌄
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Predictive Dialer Software 20 selected features Open category ↗ ⌄
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Telemarketing Software 17 selected features Open category ↗ ⌄
Call Monitoring Multi-Channel Communication Call Logging Campaign Management Caller ID CRM Callback Scheduling Outbound Call Center Predictive Dialer IVR/Voice Recognition Inbound Call Center Computer Telephony Integration Call Scripting Call Recording Call Center Management Lead Distribution Automatic Call Distribution
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

LeadDesk Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency EUR (€)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
€99 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

LeadDesk FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

LeadDesk is a powerful telemarketing software designed to enhance the efficiency and effectiveness of sales teams. This software provides a comprehensive platform for managing outbound calls, tracking leads, and analyzing performance metrics. With its user-friendly interface, LeadDesk allows sales representatives to easily manage call lists, schedule follow-ups, and record interactions with potential customers. The software offers advanced analytics capabilities, providing insights into call performance, conversion rates, and agent productivity, enabling organizations to optimize their telemarketing strategies. Additionally, LeadDesk supports integration with existing CRM systems, facilitating seamless data sharing and collaboration. By automating repetitive tasks and providing valuable insights, this software enhances operational efficiency and allows sales teams to focus on building relationships with prospects. Ideal for businesses seeking to improve their telemarketing efforts, LeadDesk empowers organizations to drive growth through effective lead generation and conversion strategies.

  • No, LeadDesk does not offer a free version.

  • Yes, LeadDesk offers a free trial.

  • No, Credit Card details are not required for the LeadDesk trial.

  • LeadDesk offers the following pricing plans & packages:

    Basic

    €99 Per Feature

  • LeadDesk supports the following payment frequencies:

    • Monthly Subscription

  • No, LeadDesk does not offer an API.

  • LeadDesk offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • LeadDesk offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • LeadDesk supports the following languages:
    • Danish , German , English , Finnish , Dutch , Norwegian , Spanish , Swedish

  • Following are the typical users of the LeadDesk:
    • Self-Employed , Small-Business , Midsize-Business

  • LeadDesk supports the following deployment:
    • Cloud Hosted

  • LeadDesk supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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