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Cloud Based Business Phone System

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Yodel Overview

Yodel is a communication platform designed to streamline business phone systems. It integrates with popular tools like Slack, making it accessible within familiar workspaces. Yodel offers voice and text capabilities, including voice transcription for easy message review. The system allows for custom greetings and call routing, ensuring calls reach the right person or department. It supports international calling and number porting, offering flexibility for global businesses. The product also includes features like call screening and spam call blocking to enhance efficiency. Yodel's dashboard provides real-time call insights, aiding in performance tracking and decision-making. Its user-friendly interface and scalability make it suitable for businesses of varying sizes, seeking to improve their phone communication systems.

Contact Details

  • YodelTalk
  • 2016
  • United States
  • 1-10

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business

Language Supported

English

Industries

Information Technology & Services

Yodel Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking

Yodel Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment
Pricing Page  

Plans & Packages

Premium

$25 Per Month

Yodel FAQ's

  • No, Yodel does not offer a free version.

  • Yes, Yodel offers a free trial.

  • No, Credit Card details are not required for the Yodel trial.

  • Yodel offers the following pricing plans & packages:

    Starting Plan:

    $25 Per Month

  • Yodel supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Yodel offers an API.

  • Yodel offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Yodel offers training with the following options:
    • Documentation

  • Yodel supports the following languages:
    • English

  • Following are the typical users of the Yodel:
    • Self-Employed , Small-Business , Midsize-Business

  • Yodel supports the following deployment:
    • Cloud Hosted

  • Yodel supports the following devices and operating systems:
    • Web-Based , iPhone , Android