PBXware
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PBXware Evaluation Snapshot
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Product Overview
PBXware Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
PBXware Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Pricing Information
PBXware Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Frequently Asked Questions
PBXware FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
PBXware is a powerful call center software that offers comprehensive solutions for managing customer interactions and improving communication efficiency. Designed with scalability in mind, PBXware caters to businesses of all sizes, providing tools for managing inbound and outbound calls, as well as advanced features like automatic call distribution, interactive voice response, and call queuing. The platform's user-friendly interface allows agents to handle calls seamlessly, while supervisors can monitor performance metrics in real-time, ensuring optimal call center operations. PBXware also includes reporting and analytics tools that provide insights into call volumes, agent performance, and customer satisfaction, enabling organizations to make data-driven improvements. With its robust features and flexibility, PBXware empowers businesses to enhance their customer service capabilities, drive productivity, and ultimately achieve greater success in their call center operations.
- No, PBXware does not offer a free version.
- Yes, PBXware offers a free trial.
- No, Credit Card details are not required for the PBXware trial.
- No, PBXware does not offer an API.
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PBXware offers support with the following options:
- 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum
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PBXware offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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PBXware supports the following languages:
- English
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Following are the typical users of the PBXware:
- Self-Employed , Small-Business , Midsize-Business
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PBXware supports the following deployment:
- Cloud Hosted , On-Premise
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PBXware supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux
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