CINNOX
Claim ProfileExplore product information, features, pricing, and buyer feedback.
Decision Snapshot
CINNOX Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
Buyer Contribution
Your CINNOX experience can help other buyers
Used CINNOX? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.
Reviews are published after SoftwareWorld moderation.
Write a Review
Trust & Transparency
Why Buyers Can Trust This Page
Structured Product Information
Consistent buyer-focused fields make software profiles easier to evaluate.
Clear Sponsored Disclosure
Paid placements are labeled and separated from product facts and reviews.
Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
CINNOX Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Sponsored Products
Explore Similar Software
Discover sponsored software products relevant to CINNOX and its buyer use cases. Review product fit, trial availability, and other profile signals before visiting a vendor website.
Sponsored placements are paid positions and do not influence CINNOX profile information, SoftwareWorld’s editorial assessment, or user reviews.
Category-Based Capabilities
CINNOX Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Team Communication Software 25 selected features Open category ↗ ⌄
File Sharing
Document Management
Meeting Management
Progress Tracking
Real-Time Chat
Mobile Access
Search/Filter
Content Management
Discussions/Forums
Real Time Updates
Reminders
Surveys & Feedback
Video Conferencing
Drag & Drop
@mentions
Alerts/Notifications
Collaboration Tools
Access Controls/Permissions
Audio Calls
Task Management
Calendar Management
Contact Management
Project Management
File Management
Email Management
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Internal Communications Software 13 selected features Open category ↗ ⌄
Employee Database
Activity/News Feed
Employee Photos
Newsletter Management
Blogs
Screen Sharing
Video Conferencing
Access Controls/Permissions
Meeting Management
Real-Time Chat
Survey/Poll Management
Chat/Messaging
Alerts/Notifications
Video Conferencing Software 12 selected features Open category ↗ ⌄
Presentation Streaming
Auto Framing
Private Chat
Two Way Audio & Video
File Sharing
Screen Sharing
Real-Time Chat
Recording
Polls/Voting
Mobile Access
User Profiles
Automatic Transcription
Pricing Information
CINNOX Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Digital Commerce
$19
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
View All CINNOX Alternatives ↗
Top CINNOX Alternatives
Explore leading products commonly evaluated alongside CINNOX.
Frequently Asked Questions
CINNOX FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
CINNOX is a comprehensive call center software that enhances customer service by integrating multiple communication channels, including voice, video, and chat, into a single platform. It empowers businesses to manage customer interactions seamlessly, providing agents with a 360-degree view of each customer’s journey for a personalized experience. CINNOX's real-time monitoring tools and analytics enable supervisors to track key performance metrics, measure agent productivity, and optimize workflows to reduce wait times and improve service quality. With its AI-driven features, CINNOX also offers intelligent routing, directing customers to the most suitable agents based on their needs. The platform’s customizable interface and multilingual support make it adaptable for businesses serving diverse markets. Designed for scalability and reliability, CINNOX integrates with popular CRM systems, ensuring efficient data flow and enhancing customer relationship management. Ideal for businesses prioritizing excellent service, CINNOX strengthens customer satisfaction and retention.
- No, CINNOX does not offer a free version.
- Yes, CINNOX offers a free trial.
- No, Credit Card details are not required for the CINNOX trial.
-
CINNOX offers the following pricing plans & packages:
Digital Commerce
$19 Per User
-
CINNOX supports the following payment frequencies:
- Monthly Subscription
- No, CINNOX does not offer an API.
-
CINNOX offers support with the following options:
- 24x7 Support , Email , Phone , Chat
-
CINNOX offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
-
CINNOX supports the following languages:
- English , Japanese , Chinese (Simplified) , Chinese (Traditional)
-
Following are the typical users of the CINNOX:
- Self-Employed , Small-Business , Midsize-Business
-
CINNOX supports the following deployment:
- Cloud Hosted
-
CINNOX supports the following devices and operating systems:
- Web-Based , iPhone , Android
Are you an authorized CINNOX representative?
Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.
Get Expert Help