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3CX

Business Communication Solutions & Software

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3CX Overview

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system integrates with popular CRM platforms, streamlining customer interactions. 3CX allows for on-premise or cloud hosting. 3CX also provides advanced security features, such as encryption and automatic backups. Its user-friendly interface simplifies setup and management. The platform is scalable, accommodating businesses of various sizes. With 3CX, companies can unify their communication tools, enhancing efficiency and connectivity.

3CX screenshot & Video

Contact Details

  • 3CX
  • 2008
  • United States
  • 101-500

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Chinese, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Industries

Banking, Financial Services, Hospital & Health Care, Information Services, Information Technology & Services, Retail, Telecommunications

3CX Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking
  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback
  • Email Marketing
  • Ticketing
  • Sponsorship Management
  • Badge Management
  • Registration Management
  • Social Media Integration
  • Discount Management
  • Event Calendar
  • Real Time Analytics
  • Activity Dashboard
  • Credit Card Processing
  • Barcode/Ticket Scanning
  • Website Management
  • Attendee Management
  • Event Scheduling
  • Visitor Registration
  • CRM
  • Feedback Management
  • Meeting Management
  • Survey/Poll Management
  • Online Registration
  • Self Check-in/Check-out
  • Access Controls/Permissions
  • Lead Capture
  • Collaboration Tools
  • Engagement Tracking
  • Live Streaming
  • Live Chat
  • On-Demand Webcasting
  • Presentation Streaming
  • Screen Sharing
  • SMS Reminders
  • Recording

3CX Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription

Plans & Packages

3CX SMB

$195 Per Month

3CX FAQ's

  • No, 3CX does not offer a free version.

  • No, 3CX does not offer any free trial.

  • No, Credit Card details are not required for the 3CX trial.

  • 3CX offers the following pricing plans & packages:

    Starting Plan:

    $195 Per Month

  • 3CX supports the following payment frequencies:

    • Annual Subscription

  • No, 3CX does not offer an API.

  • 3CX offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • 3CX offers training with the following options:
    • In-person , Webinar , Documentation

  • 3CX supports the following languages:
    • Chinese (Simplified) , English , French , German , Italian , Polish , Portuguese , Russian , Spanish

  • Following are the typical users of the 3CX:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • 3CX supports the following deployment:
    • Cloud Hosted , On Premises

  • 3CX supports the following mobile devices:
    • Web-Based , iPhone , Android , Windows , Linux