Software Category

Best Customer Experience Software - Page 4

Customer experience (CX) software enables businesses to manage and improve every interaction customers have with their brand. These tools help collect feedback, analyze behavior, and optimize touchpoints across various channels, ensuring a seamless and engaging customer journey. Customer experience management software empowers teams to identify pain points, drive personalization, and build stronger relationships with their audience. The best CX software includes features like sentiment analysis, real-time feedback collection, and journey mapping. Customer experience management platforms integrate with CRM, marketing automation, and analytics tools, providing a unified view of customer interactions. Whether improving support services or refining marketing strategies, CX software ensures businesses stay customer-centric and competitive. Discover top customer experience software to elevate satisfaction and loyalty. Explore solutions designed to enhance engagement, optimize interactions, and deliver exceptional customer experiences.

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★★★★★4.7 average rating from 394 reviews
Last Updated: September 14, 2026
Category Leaders

Top 10 Customer Experience Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Stonly Contact Vendor Sponsored USPThe knowledge platform for better, faster customer service 2nd Sogolytics $25 Per month USPTransform feedback into actionable insights effortlessly 3rd Zoho CRM Plus ₹2900 Per month USPStreamline your business with integrated and all-in-one CRM solutions 4th Podium $399 Per month USPElevate your performance with seamless and intuitive presentation tools 5th Zendesk Suite $55 Per month USPStreamline customer support with Zendesk's all-in-one solution 6th Genesys Cloud CX $75 Per month USPStreamline customer interactions with seamless and AI-driven cloud solutions 7th Survicate $299 Per month USPBoost customer insights with effortless survey solutions 8th Freshdesk ₹999 Per month USPEffortless customer support with seamless multichannel integration 9th Intercom $39 Per month USPSeamless customer communication for faster,personalized support 10th Birdeye Contact Vendor USPTransform customer experiences with real-time feedback insights
Complete Product Directory

List of Top Customer Experience Software | Best Customer Experience (CX) Management Software - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Experience Software Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Customer Thermometer

Customer Satisfaction Survey App

★★★★☆ 4.5 (2 Reviews)
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Overview

Customer Thermometer helps businesses measure customer satisfaction and capture real time feedback through a simple and effective customer feedback software platform. This customer experience software enables organizations to collect feedback directly through email surveys using...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited Kingdom
#77

Chameleon

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)
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Overview

Chameleon is a powerful Digital Adoption Platform Software designed to help businesses onboard users to their software products through guided tutorials, in-app messages, and interactive walkthroughs. The platform offers tools for creating personalized user experiences, ensuring...

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Free TrialAvailable Starting Price$279 Per month HeadquartersUnited States
#78

ServicePower

🏆 SW Recommended

The #1 field service management platform for enterprise organizations to seamlessly manage contracted and employed field workforces.

★★★★☆ 4.5 (2 Reviews)
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Overview

ServicePower is an innovative field service management software designed to optimize workforce efficiency across various industries. A key feature is its AI-powered scheduling engine, which ensures the most effective allocation of tasks to technicians based on skills, location, a...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#79

Userback

Collect user feedback and fix bugs 10x faster

★★★★☆ 4.5 (2 Reviews)
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Overview

Userback is a visual feedback and approval tool that helps product teams capture actionable insights directly from users, stakeholders, and testers. It enables teams to collect annotated screenshots, screen recordings, and in-browser feedback without interrupting user workflows,...

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Free Trial14 Days Starting Price$49 Per month HeadquartersAustralia
#80

Nicereply

🏆 SW Recommended

Customer experience (CX) platform

★★★★☆ 4.5 (1 Reviews)
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Overview

Nicereply is a customer experience and feedback platform that helps businesses collect, measure, and analyze customer satisfaction data across support, sales, and service interactions. It integrates with helpdesk tools, CRMs, live chat solutions, and email platforms to capture fe...

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Free Trial14 Days Starting Price$59 Per month HeadquartersSlovakia
#81

Zoho Survey

🏆 SW Recommended

Create online surveys and questionnaires for free

★★★★☆ 4.4 (8 Reviews)
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Overview

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wid...

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Free Trial7 Days Starting Price₹416 Per month HeadquartersIndia
#82

XM for Customer Experience

🏆 SW Recommended
★★★★☆ 4.4 (2 Reviews)
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Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#83

Forethought

AI-First Customer Support Automation Built on Your Data

★★★★☆ 4.4 (2 Reviews)
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Overview

Forethought is an enterprise-grade AI-powered customer support automation software designed to help organizations automate ticket resolution, optimize helpdesk workflows, and improve customer service efficiency. The platform uses advanced machine learning and predictive intellige...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#84

Merchant Centric

🏆 SW Recommended

Trusted by the Best Brands

★★★★☆ 4.4 (2 Reviews)
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Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#85

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 (3 Reviews)
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Overview

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...

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Free TrialAvailable Starting Price$299 Per month HeadquartersPoland
#86

Sprinklr

🏆 SW Recommended

Four AI-native product suites. One Unified-CXM platform.

★★★★☆ 4.3 (2 Reviews)
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Overview

Sprinklr is an AI native customer experience management platform that helps large organizations manage customer interactions, service operations, social engagement, marketing, and customer insights from a unified environment. Its customer service capabilities bring conversations...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#87

NICE CXone

🏆 SW Recommended

Leading Customer Experience (CX) AI Platform

★★★★☆ 4.3 (2 Reviews)
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Overview

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer beha...

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Free TrialAvailable Starting Price$135 Per month HeadquartersUnited States
#88

Productboard

🏆 SW Recommended

Suite of product management software tools

★★★★☆ 4.3 (2 Reviews)
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Overview

Productboard is a dynamic product management software that excels in helping teams prioritize features and plan product roadmaps effectively. Its core strength lies in centralizing user feedback, allowing teams to make informed, customer-focused decisions. Productboard simplifies...

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Free Trial15 Days Starting Price$19 Per month HeadquartersUnited States
#89

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)
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Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#90

GUIDEcx

🏆 SW Recommended

Customer Success Starts with Customer Onboarding

★★★★☆ 4.3 (1 Reviews)
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Overview

GUIDEcx is a purpose-built client onboarding and project management platform that helps teams deliver new customer implementations with clarity, speed, and confidence. It brings internal teams, customers, and third-party contributors into one collaborative workspace so everyone s...

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Free TrialNA Starting Price$5000 Per year HeadquartersUnited States
#91

Fullstory

🏆 SW Recommended
★★★★☆ 4.1 (4 Reviews)
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Overview

Fullstory is a leading Customer Experience Software designed to help businesses understand and enhance user interactions on their digital platforms. It offers a comprehensive suite of tools for session replay, heatmaps, and user journey analysis, enabling organizations to identif...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#92

Feedbackly

Reveal how customer emotions impact your business

★★★★☆ 4.1 (2 Reviews)
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Overview

Feedbackly is a comprehensive customer experience and feedback management platform designed to help businesses systematically collect, analyze, and act on customer insights across all touchpoints. From websites and mobile apps to in-store experiences and email campaigns, Feedback...

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Free Trial14 Days Starting Price€249 Per month HeadquartersFinland
#93

Trustmary

Collect, analyze and showcase feedback

★★★★☆ 4.0 (1 Reviews)
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Overview

Trustmary is a customer feedback and reviews platform that helps businesses collect, manage, analyze, and showcase authentic customer opinions to build trust and improve conversions. At its core, the platform combines automated feedback collection, review generation, and social p...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersFinland
#94

Trustpilot

🏆 SW Recommended

Experience the power of customer reviews

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Overview

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Tr...

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Free TrialNA Starting Price$299 Per month HeadquartersDenmark
#95

SurveyMonkey Enterprise

🏆 SW Recommended

Discover why we're a leading survey platform for companies around the globe.

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Overview

SurveyMonkey Enterprise is a widely recognized survey software tailored for large organizations seeking to collect and analyze data at scale. It distinguishes itself with its robust set of features that cater to a variety of survey needs, from customer feedback to employee engage...

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Free TrialNA Starting Price₹4999 Per month HeadquartersUnited States
#96

Oracle Cloud CX

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Overview

Oracle Cloud CX is an advanced customer experience software designed to help organizations manage and enhance their customer interactions across various channels. The platform offers a comprehensive suite of tools for marketing automation, sales force automation, customer service...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#97

Oracle Service

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Overview

Oracle Service is a comprehensive customer experience software platform designed to help businesses deliver exceptional service across multiple channels. With features like AI-powered chatbots, case management, and customer self-service portals, Oracle Service enhances both custo...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#98

Smartlook

🏆 SW Recommended

Comprehensive product analytics & visual user insights

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Overview

Smartlook is an advanced heatmap software that helps businesses understand user behavior on their websites and apps through visual analytics. By tracking clicks, scrolls, and interactions, Smartlook provides insights into how users navigate digital interfaces, helping companies i...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#99

Salesforce for Travel & Hospitality

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Salesforce for Travel & Hospitality is a powerful hospitality property management software that helps businesses in the travel and hospitality industry manage guest experiences, optimize bookings, and streamline operations. The software integrates customer relationship management...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#100

Salesforce Genie Customer Data Cloud

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Salesforce Genie Customer Data Cloud is a cutting-edge customer data platform (CDP) designed to unify customer information from multiple sources, providing businesses with a 360-degree view of their audience. By integrating real-time data from CRM systems, social media, e-commerc...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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