SoftwareWorld
Software Category

Best Customer Experience Apps for Android and iPhone

Staying productive on the go is essential for many businesses, which is why customer experience mobile apps have become so popular. Below, we’ve curated the top customer experience apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.7 average rating from 261 reviews
Last Updated: October 29, 2026
  • All Software
  • 126 Software

Popular Picks in Customer Experience Software

Sponsored

Sponsored

Sponsored

Sponsored

Complete Product Directory

List of Top Customer Experience Mobile Apps for Android and iPhone

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Experience Mobile Apps Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Zoho CRM

🏆 SW Recommended

Top-rated Sales CRM Software by Customers

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads,...

Read more about Zoho CRM  
Free Trial15 Days Starting Price₹9.08 Per month HeadquartersIndia
#2

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

No approved reviews yet. Be the first to review
Visit Website

Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

Read more about Pipedrive  
Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#3

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)
Visit Website

Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

Read more about Zendesk Suite  
Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#4

VideoAsk

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

VideoAsk is a customer engagement software that helps businesses enhance communication and interaction with their customers through personalized video messages. The platform allows businesses to create interactive video-based forms, surveys, and conversations that can be used for...

Read more about VideoAsk  
Free TrialAvailable Starting Price$24 Per month HeadquartersSpain
#5

Avaya Experience Platform

🏆 SW Recommended

Cloud-Based Contact Center Solutions

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates...

Read more about Avaya Experience Platform  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#6

Influitive

🏆 SW Recommended

Turn your customers into loyal advocates

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Influitive is a cutting-edge advocacy marketing platform, designed to harness the power of customer enthusiasm. It specializes in building and managing a brand's community of advocates. The software facilitates the creation of engaging challenges and rewards to motivate users. It...

Read more about Influitive  
Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#7

Sogolytics

🏆 SW Recommended

The most comprehensive online survey tool and experience management platform

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is u...

Read more about Sogolytics  
Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#8

TeamSupport

🏆 SW Recommended

Turn Support Conversations Into Revenue

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Most help desk tools are built around individual customers submitting individual tickets. TeamSupport takes a different angle, it's built for B2B companies where one "customer" might actually be an entire company with ten different people reaching out about the same issue.That di...

Read more about TeamSupport  
Free TrialAvailable Starting Price$45 Per month HeadquartersUnited States
#9

Thought Industries

The only enterprise learning platform purpose-built for customer, partner, and professional training.

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Thought Industries is a learning management and customer education software platform designed to help businesses create, deliver, and manage online training programs through a centralized and scalable system. This customer education software enables organizations to build interac...

Read more about Thought Industries  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#10

Bright Pattern

Best Omnichannel Call Center Software

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Bright Pattern is a cloud-native contact center platform built to help businesses unify voice, chat, email, text messaging, and social channels into one seamless experience for customers and agents. Rather than managing multiple point solutions that fragment customer context, Bri...

Read more about Bright Pattern  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#11

SurveyLab

Online survey tool & questionnaire software.

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and...

Read more about SurveyLab  
Free Trial14 Days Starting Price$49 Per month HeadquartersPoland
#12

Kangaroo

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Kangaroo is an intuitive SMS marketing software designed to help businesses reach their audience directly through targeted text message campaigns. The platform allows marketers to create, schedule, and send SMS campaigns to customer lists, providing a fast and effective way to en...

Read more about Kangaroo  
Free TrialAvailable Starting Price$59 Per month HeadquartersCanada
#13

Swell

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Swell is a review management software that enables businesses to collect, monitor, and manage customer reviews, enhancing their online reputation and fostering customer trust. Swell’s platform simplifies the process of requesting reviews, with customizable messaging options and a...

Read more about Swell  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#14

Zoho CRM Plus

🏆 SW Recommended

Unified Customer Experience Platform

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

Zoho CRM Plus is an integrated customer relationship management solution. It combines sales, marketing, and customer support activities in one platform. Key features include automation of routine sales processes, which saves time and enhances productivity. The tool offers advance...

Read more about Zoho CRM Plus  
Free Trial30 Days Starting Price₹2900 Per month HeadquartersIndia
#15

Tidio

🏆 SW Recommended

All-in-one AI Powered customer support software

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day...

Read more about Tidio  
Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#16

WalkMe

🏆 SW Recommended

Digital Adoption Platform

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

WalkMe is a cutting-edge software platform designed to make digital adoption easier and more efficient. It acts as a virtual guide by offering on-screen step-by-step instructions to help users navigate complex websites or applications. This tool is especially beneficial for busin...

Read more about WalkMe  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#17

Whatfix

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to n...

Read more about Whatfix  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#18

NiceJob

🏆 SW Recommended

Top-Rated Reputation Marketing Software for Local Businesses

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

NiceJob is a reputation management software platform designed to help businesses generate more customer reviews, improve online visibility, and build trust with potential customers. It automates review requests through email and SMS, making it easier for businesses to collect aut...

Read more about NiceJob  
Free Trial14 Days Starting Price$75 Per month HeadquartersCanada
#19

Delighted

🏆 SW Recommended

Collect customer feedback in minutes with Delighted

★★★★☆ 4.9 (8 Reviews)
Visit Website

Overview

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a sim...

Read more about Delighted  
Free Trial14 Days Starting Price$17 Per month HeadquartersUnited States
#20

Zoho Desk

🏆 SW Recommended

Top Rated Customer Service Help Desk Software

★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

If you've ever used a help desk tool that felt more like a spreadsheet than a support system, Zoho Desk is a nice change. It's built to handle emails, live chats, calls, social messages, and web form queries without making your team switch between ten different tabs. Everything l...

Read more about Zoho Desk  
Free Trial15 Days Starting Price₹420 Per month HeadquartersBritish Indian Ocean Territory
#21

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

Read more about Bitrix24  
Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#22

Podium

🏆 SW Recommended

Tools to Convert and Manage Leads

★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This c...

Read more about Podium  
Free TrialNA Starting Price$399 Per month HeadquartersUnited States
#23

Preferred Patron Loyalty

🏆 SW Recommended
★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, a...

Read more about Preferred Patron Loyalty  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#24

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 (20 Reviews)
Visit Website

Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

Read more about LiveAgent  
Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#25

Jotform

🏆 SW Recommended

Free Online Form Builder & Form Creator

★★★★☆ 4.8 (23 Reviews)
Visit Website

Overview

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a...

Read more about Jotform  
Free TrialAvailable Starting Price$34 Per month HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Customer Experience Mobile Apps

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

AskNicely

No approved reviews yet

AskNicely is a customer experience management platform purpose-built for B2C, multi-location service businesses. It helps organizations collect, analyze, and act on real-time customer feedback to improve service quality, motivate frontline teams, and grow through earned customer loyalty. AskNicely enables companies to deliver consistently great customer experiences, even with decentralized teams, ...

View Profile Visit Website
Featured Today

Userfeel

No approved reviews yet

Userfeel is an innovative customer experience software designed to help organizations understand user behavior and enhance the overall customer journey. This comprehensive platform offers a suite of tools that facilitate user testing, feedback collection, and analytics, ensuring that businesses can identify pain points and optimize their products and services effectively. Userfeel’s user-friendl...

View Profile Visit Website
Featured Today

Dito CRM

No approved reviews yet

Dito CRM is a customer relationship management software that helps businesses track client interactions, manage leads, and optimize sales processes. The platform provides tools for organizing customer data, scheduling follow-ups, and analyzing sales performance, supporting data-driven customer engagement. Dito CRM’s analytics offer insights into customer preferences, sales trends, and engagement...

View Profile Visit Website

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help