Best Customer Experience Software for Mac

#1

Zoho CRM

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Top-rated Sales CRM Software by Customers

★★★★★ 5.0 (1 Reviews)

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Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads,...

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Free Trial15 Days Starting Price₹9.08 Per month HeadquartersIndia

#2

Pipedrive

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Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States

#3

Avaya Experience Platform

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Cloud-Based Contact Center Solutions

★★★★★ 5.0 (2 Reviews)

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Overview

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#4

Sogolytics

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The most comprehensive online survey tool and experience management platform

★★★★★ 5.0 (2 Reviews)

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Overview

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is u...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States

#5

Bright Pattern

Best Omnichannel Call Center Software

★★★★★ 5.0 (2 Reviews)

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Overview

Bright Pattern is a cloud-native contact center platform built to help businesses unify voice, chat, email, text messaging, and social channels into one seamless experience for customers and agents. Rather than managing multiple point solutions that fragment customer context, Bri...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

#6

SurveyLab

Online survey tool & questionnaire software.

★★★★★ 5.0 (2 Reviews)

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Overview

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and...

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Free Trial14 Days Starting Price$49 Per month HeadquartersPoland

#7

Vonage Contact Center

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The cloud contact center software that brings it all together

★★★★★ 5.0 (1 Reviews)

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Overview

The Vonage Contact Center is an innovative cloud-based communication solution designed for businesses seeking to enhance customer interactions. It integrates seamlessly with CRM systems, like Salesforce, to provide a unified view of customer data. The platform features intelligen...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#8

Tidio

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All-in-one AI Powered customer support software

★★★★★ 5.0 (1 Reviews)

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Overview

Make Tidio your go-to customer experience software and mange issues pro-actively via live chat. Integrate Messenger, WhatsApp, Instagram and email, and manage all communication from a single inbox. Resolve issues automatically with help from Lyro, Tidio's conversational AI agent...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States

#9

Delighted

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Collect customer feedback in minutes with Delighted

★★★★☆ 4.9 (8 Reviews)

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Overview

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a sim...

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Free Trial14 Days Starting Price$17 Per month HeadquartersUnited States

#10

Bitrix24

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Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)

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Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

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Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States

#11

Jahia

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Create Websites & Portals using Jahia Digital Experience Platform

★★★★☆ 4.9 (2 Reviews)

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Overview

Jahia is a comprehensive digital asset management (DAM) software designed to help businesses organize, store, and share digital content. With its powerful search and tagging capabilities, Jahia allows users to easily locate and retrieve assets, ensuring that content is always acc...

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Free TrialAvailable Starting Price€1700 Per year HeadquartersSwitzerland

#12

ReviewFlowz

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Find out what's being said about your business

★★★★☆ 4.9 (2 Reviews)

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Overview

ReviewFlowz is a review management software designed to help businesses track, respond to, and manage online reviews across multiple platforms. It centralizes customer feedback from sites like Google, Yelp, and Trustpilot, providing businesses with a comprehensive view of their o...

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Free TrialAvailable Starting Price$20 Per month HeadquartersFrance

#13

Jotform

🏆 SW Recommended

Free Online Form Builder & Form Creator

★★★★☆ 4.8 (23 Reviews)

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Overview

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a...

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Free TrialAvailable Starting Price$34 Per month HeadquartersUnited States

#14

Waitwhile

🏆 SW Recommended

Queue Management, Appointments, & Waitlist App

★★★★☆ 4.8 (2 Reviews)

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Overview

Waitwhile is a modern queue management and appointment scheduling platform that helps businesses transform waiting into a seamless part of the customer experience. Instead of forcing guests to stand in line or deal with manual lists, Waitwhile lets customers join virtual waitlist...

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Free TrialAvailable Starting Price$31 Per month HeadquartersUnited States

#15

Uberall

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Drive More Traffic To Your Local Point of Sales

★★★★☆ 4.8 (1 Reviews)

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Overview

Uberall is a brand management software solution designed to help businesses manage their online presence, customer interactions, and brand reputation across multiple platforms. The software provides tools for monitoring customer reviews, updating business information, and managin...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany

#16

Yotpo

eCommerce Retention Marketing Platform

★★★★☆ 4.6 (2 Reviews)

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Overview

Yotpo is a unified ecommerce growth platform that helps brands capture, amplify, and leverage authentic customer content to accelerate conversions and deepen loyalty. Instead of piecing together disparate tools for reviews, loyalty, referrals, and messaging, Yotpo brings these ca...

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Free TrialAvailable Starting Price$79 Per month HeadquartersUnited States

#17

ReviewTrackers

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InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

★★★★☆ 4.6 (10 Reviews)

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Overview

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

#18

Hootsuite

🏆 SW Recommended

Best Social Media Marketing and Management Tool

★★★★☆ 4.5 (11 Reviews)

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Overview

Hootsuite is one of the leading social media management platforms that revolutionizes how businesses approach their online presence. As a centralized hub, Hootsuite empowers users to schedule, manage, and analyze content across various social media channels seamlessly. With a use...

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Free Trial30 Days Starting Price₹1,915 pe Per month HeadquartersCanada

#19

Userlytics

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One-stop shop for all your UX research needs

★★★★☆ 4.5 (2 Reviews)

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Overview

Userlytics is an innovative user testing software designed to help businesses gather valuable insights into user behavior and improve the usability of their websites, applications, and digital products. It offers a comprehensive platform for conducting remote usability tests, col...

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Free TrialAvailable Starting Price$34 Per user HeadquartersUnited States

#20

ServicePower

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The #1 field service management platform for enterprise organizations to seamlessly manage contracted and employed field workforces.

★★★★☆ 4.5 (2 Reviews)

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Overview

ServicePower is an innovative field service management software designed to optimize workforce efficiency across various industries. A key feature is its AI-powered scheduling engine, which ensures the most effective allocation of tasks to technicians based on skills, location, a...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#21

Zoho Survey

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Create online surveys and questionnaires for free

★★★★☆ 4.4 (8 Reviews)

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Overview

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wid...

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Free Trial7 Days Starting Price₹416 Per month HeadquartersIndia

#22

Merchant Centric

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Trusted by the Best Brands

★★★★☆ 4.4 (2 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#23

SurveySparrow

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Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)

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Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States

#24

Twilio Flex

New approach to cloud contact center software

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Overview

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

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Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States

#25

Sprout Social

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A powerful solution for social media management

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Overview

Sprout Social is a comprehensive social media management platform that redefines how businesses connect, engage, and analyze their online presence. As a centralized solution, Sprout Social allows users to schedule posts, monitor conversations, and analyze performance across vario...

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Free Trial30 Days Starting Price$199 Per month HeadquartersUnited States