Userlytics

Claim Profile

One-stop shop for all your UX research needs

Visit Website Write a Review
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Userlytics

"Teams that focus on user experience research often find Userlytics a practical choice for running remote usability tests without heavy setup. It helps collect real feedback from actual users, which makes design and product decisions easier to support with evidence. Businesses that need quick participant access and recorded sessions tend to get solid value from it. That said, smaller teams with limited research budgets may find the cost per study adds up quickly over time."
Decision Snapshot

Userlytics Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.5 / 5
Starting Price$34 / user
Free TrialAvailable
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
Buyer Contribution

Your Userlytics experience can help other buyers

Used Userlytics? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Userlytics Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Userlytics

Userlytics is an innovative user testing software designed to help businesses gather valuable insights into user behavior and improve the usability of their websites, applications, and digital products. It offers a comprehensive platform for conducting remote usability tests, collecting qualitative and quantitative data, and analyzing user interactions. With Userlytics, businesses can recruit targeted participants, create customized test scenarios, and observe how users navigate and interact with their digital interfaces in real time. The software includes features such as video recording, screen sharing, and task completion tracking, providing a detailed understanding of user experiences and pain points. Additionally, Userlytics offers advanced analytics and reporting tools, enabling organizations to visualize test results, identify trends, and make data-driven decisions to enhance their product design and functionality. Integration with popular project management and design tools ensures a seamless workflow for teams to implement and iterate on user feedback. Ideal for UX designers, product managers, and digital marketers, Userlytics enhances user research, improves product usability, and drives customer satisfaction through its robust user testing capabilities.
Company Userlytics
Founded 2009
Headquarters United States
Employees 51-100

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 17 languages available
Danish Dutch English Estonian Finnish French German Italian Japanese Korean Norwegian Polish Portuguese Russian Spanish Swedish Turkish

Why Choose Userlytics

Problem it Solves

  • Problem it Solves Improves User Experience Through Remote Usability Testing And Feedback

Target Users

  • Target Users Tech-savvy Millennials
  • Target Users E-commerce Business Owners
  • Target Users UX/UI Designers
  • Target Users Product Managers
  • Target Users Market Researchers

Core Use Case

  • Core Use Case Conduct Remote Usability Testing
  • Core Use Case Gather User Feedback
  • Core Use Case Analyze User Behavior
  • Core Use Case Optimize User Experience
  • Core Use Case Enhance Product Design

USP

  • USP Enhance User Experience With Real-time Feedback And Insights

Pros

  • Pros Remote usability testing reaches global participants across 150+ countries easily
  • Pros Video recordings capture real user reactions with think-aloud audio
  • Pros Flexible study types cover moderated, unmoderated, and card sorting tests
  • Pros Recruitment panel saves teams from hunting external participants independently
  • Pros Annotation tools let stakeholders mark key moments directly in recordings
  • Pros Pricing scales reasonably whether you run one test or hundreds
  • Pros Results arrive fast, often within hours of launching a study

Cons

  • Cons Panel recruitment costs climb noticeably when testing at scale
  • Cons Advanced analytics features locked behind higher-tier subscription plans
  • Cons Setting up complex test scenarios takes more effort than expected
  • Cons Video session reviews can feel time-consuming without efficient filtering tools
Editorial Buyer Guidance

Who Is Userlytics Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Improves User Experience Through Remote Usability Testing And Feedback

Target Users

  • Tech-savvy Millennials
  • E-commerce Business Owners
  • UX/UI Designers
  • Product Managers
  • Market Researchers

Core Use Cases

  • Conduct Remote Usability Testing
  • Gather User Feedback
  • Analyze User Behavior
  • Optimize User Experience
  • Enhance Product Design

Unique Selling Point

Enhance User Experience With Real-time Feedback And Insights

Strengths and Limitations

Userlytics Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Remote usability testing reaches global participants across 150+ countries easily
  • Video recordings capture real user reactions with think-aloud audio
  • Flexible study types cover moderated, unmoderated, and card sorting tests
  • Recruitment panel saves teams from hunting external participants independently
  • Annotation tools let stakeholders mark key moments directly in recordings
  • Pricing scales reasonably whether you run one test or hundreds
  • Results arrive fast, often within hours of launching a study
!

Cons

  • Panel recruitment costs climb noticeably when testing at scale
  • Advanced analytics features locked behind higher-tier subscription plans
  • Setting up complex test scenarios takes more effort than expected
  • Video session reviews can feel time-consuming without efficient filtering tools
Category-Based Capabilities

Userlytics Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

AB Testing Software 15 selected features Open category ↗
Split Testing Third-Party Integrations Audience Targeting Drag & Drop Visual Editor Multivariate Testing Campaign Segmentation Funnel Analysis A/B Testing Heatmaps Surveys & Feedback Landing Pages/Web Forms Behavior Tracking Statistical Analysis Reporting/Analytics
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
User Experience (UX) Software 14 selected features Open category ↗
User Research Analysis Prototype Creation Heatmaps Usability Testing User Journeys Unmoderated Testing For Websites Screen Activity Recording Reporting/Analytics Third-Party Integrations Surveys & Feedback Data Import/Export For Mobile Collaboration Tools
User Testing Software 9 selected features Open category ↗
Quantitative Metrics Surveys & Feedback A/B Testing Video recording/Transcriptions Audience Targeting Heatmaps Reporting/Analytics Annotations Moderated Usability Testing
Connected Applications

Userlytics Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Userlytics Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Annual Subscription
Enterprise
$34 Per User
Self-Recruitment
$699 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Userlytics Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Userlytics Review ↗
4.5
Based on 2 approved reviews
5 stars 50%
4 stars 50%
3 stars 0%
2 stars 0%
1 star 0%
Gbenga S.
Gbenga S. Construction manager

Empowering Remote Usability Testing

Userlytics has been a game-changer for our user research, providing tremendous value through its remote usability testing capabilities. The ability to gather insights from a larger and more diverse user base has dramatically improved the quality of our decisions and product designs. The platform is intuitive and simple to use, even for those who aren’t technically inclined, with clear step-by-step instructions that make setting up and running tests effortless. While the interface is excellent, I’d love to see more customization options for data analysis to streamline insights even further. Overall, Userlytics has made user testing accessible, efficient, and highly effective, and it has quickly become an essential part of our workflow.

Reviewed on February, 2023
Courtney T.
Courtney T. UX Designer

A Global Usability Testing Solution

Userlytics has truly impressed me with its diverse and global participant panel, allowing us to gather insights from audiences all over the world—a feature I couldn’t find with other platforms. The wide variety of test types and the easy-to-use interface make setting up studies straightforward, and the preview function is especially handy to ensure everything is perfect before launch. Their customer service is attentive and always ready to help with any questions or issues, which adds a lot of confidence when running tests. While editing tests can be a little tricky at times, overall, Userlytics stands out as a reliable and highly effective usability testing platform, offering more flexibility and reach than many competitors in the market.

Reviewed on May, 2021
Alternative Products

Top Userlytics Alternatives

Explore leading products commonly evaluated alongside Userlytics.

View All Userlytics Alternatives ↗
Frequently Asked Questions

Userlytics FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Userlytics is an innovative user testing software designed to help businesses gather valuable insights into user behavior and improve the usability of their websites, applications, and digital products. It offers a comprehensive platform for conducting remote usability tests, collecting qualitative and quantitative data, and analyzing user interactions. With Userlytics, businesses can recruit targeted participants, create customized test scenarios, and observe how users navigate and interact with their digital interfaces in real time. The software includes features such as video recording, screen sharing, and task completion tracking, providing a detailed understanding of user experiences and pain points. Additionally, Userlytics offers advanced analytics and reporting tools, enabling organizations to visualize test results, identify trends, and make data-driven decisions to enhance their product design and functionality. Integration with popular project management and design tools ensures a seamless workflow for teams to implement and iterate on user feedback. Ideal for UX designers, product managers, and digital marketers, Userlytics enhances user research, improves product usability, and drives customer satisfaction through its robust user testing capabilities.

  • Yes, Userlytics offers a free version.

  • Yes, Userlytics offers a free trial.

  • No, Credit Card details are not required for the Userlytics trial.

  • Userlytics offers the following pricing plans & packages:

    Enterprise

    $34 Per User

    Self-Recruitment

    $699 Per Month

  • Userlytics supports the following payment frequencies:

    • Annual Subscription

  • No, Userlytics does not offer an API.

  • Userlytics can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , Asana , HubSpot CRM , Slack , Trello , Intercom , Microsoft Teams , Zapier , Google Analytics , jira

  • Userlytics offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Userlytics offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Userlytics supports the following languages:
    • Danish , Dutch , English , Estonian , Finnish , French , German , Italian , Japanese , Korean , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Turkish

  • Following are the typical users of the Userlytics:
    • Self-Employed , Small-Business , Midsize-Business

  • Userlytics supports the following deployment:
    • Cloud Hosted

  • Userlytics supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
Are you an authorized Userlytics representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help