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Unified Customer Experience Platform

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Zoho CRM Plus Overview

Zoho CRM Plus is an integrated customer relationship management solution. It combines sales, marketing, and customer support activities in one platform. Key features include automation of routine sales processes, which saves time and enhances productivity. The tool offers advanced analytics, providing insights into customer behavior and sales trends. Email marketing integration helps in reaching out to customers effectively. Social media tools within Zoho CRM Plus enable businesses to track and engage with customers on various platforms. The customer support module includes helpdesk and live chat functions for immediate assistance. Additionally, the software provides a unified customer database, ensuring that all team members have access to complete customer information. Zoho CRM Plus is designed to streamline customer management processes, making them more efficient and integrated.

Zoho CRM Plus screenshot & Video

Contact Details

  • Zoho
  • 1996
  • India
  • 1000+

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Construction, Education Management, Financial Services, Hospital & Health Care, Insurance, Management Consulting, Manufacturing, Marketing & Advertising, Media Production, Non-profit Organization Management, Oil & Energy, Real Estate, Telecommunications

Zoho CRM Plus Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Zoho CRM Plus Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • 30 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment
Pricing Page  

Plans & Packages

Zoho CRM Plus

$57 Per Month

Zoho CRM Plus FAQ's

  • No, Zoho CRM Plus does not offer a free version.

  • Yes, Zoho CRM Plus offers a free trial.

  • No, Credit Card details are not required for the Zoho CRM Plus trial.

  • Zoho CRM Plus offers the following pricing plans & packages:

    Starting Plan:

    $57 Per Month

  • Zoho CRM Plus supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, Zoho CRM Plus does not offer an API.

  • Zoho CRM Plus offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Zoho CRM Plus offers training with the following options:
    • Webinar , Documentation

  • Zoho CRM Plus supports the following languages:
    • English

  • Following are the typical users of the Zoho CRM Plus:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Zoho CRM Plus supports the following deployment:
    • Cloud Hosted

  • Zoho CRM Plus supports the following devices and operating systems:
    • Web-Based , iPhone , Android