Does Whatfix offer a free version?

Yes, Whatfix offers a free version.

Does Whatfix offer a free trial?

Yes, Whatfix offers a free trial.

Are Credit Card details required for the Whatfix trial?

No, Credit Card details are not required for the Whatfix trial.

What type of support options does Whatfix offer?

Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does Whatfix offer?

Live Online, Webinar, Documentation, Videos

What different languages does Whatfix support?

German, English, French, Korean, Spanish, Chinese (Simplified)

Self-Employed, Small-Business, Midsize-Business

What devices and operating systems does Whatfix support?

Web-Based, iPhone, Android, Windows, Linux

Whatfix Reviews Jan 2025: Pricing & Features

Whatfix Overview

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to navigate and utilize new software features. Whatfix includes analytics capabilities that track user engagement and learning progress, providing insights into the effectiveness of training materials. The software supports integration with various enterprise applications, allowing organizations to customize the onboarding experience based on specific needs. Ideal for enterprises looking to improve user adoption and reduce support costs, Whatfix enhances training efficiency, improves user satisfaction, and ultimately drives success through effective digital adoption practices.

Whatfix
2013
United States

Support

Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
iPhone
Android
Windows
Linux

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English, French, German, Korean, Spanish, Chinese (Simplified)

Industries

Banking, Computer Software, Sports, Telecommunications

Whatfix Features

Online Training Software

Certification & Licensing
Virtual Classroom
Training Administration
Surveys & Feedback
Course Management
Built-in Course Authoring
Social Learning
Skills Tracking
Synchronous Learning
Learning Management
SCORM Compliance
Learning Paths/Tracks
Tests/Assessments
Self-Learning
Mobile Learning
Learner Portal
Corporate/Business
Content Library
Multi-Language
Asynchronous Learning
Reporting/Analytics
Progress Tracking
Blended Learning
Built-in LMS
Assessment Management
eCommerce Management
Academic/Education
Gamification
Content Management
Skills Assessment
Assignment Management

Onboarding Software

Training Management
Activity Dashboard
Employee Portal
HR Management
Role-Based Permissions
Leave Tracking
Calendar Management
Employee Handbook
Alerts/Notifications
Compliance Management
Document Storage
Payroll Management
Electronic Signature
Activity Tracking
Job Description Management
Task Management
Performance Management
Employee Profiles
Employee Onboarding
Applicant Tracking
Recruitment Management
Learning Management
Benefits Management
Feedback Management
Self Service Portal
Electronic Forms
Employee Management
Collaboration Tools
Mentorship
Employee Database
Approval Process Control

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Content Management Software (CMS)

Image Editing
Search/Filter
Calendar Management
Content Publishing Options
Customizable Templates
Drag & Drop
Website Management
Activity Dashboard
Audio File Management
Electronic Forms
Reporting & Statistics
Metadata Management
Version Control
Document Management
Customizable Branding
WYSIWYG Editor
Text Editing
Content Library
SEO Management
Video Support
Multi-Language
Engagement Tracking
Collaboration Tools

Change Management Software

Approval Workflow
Training Management
Task Management
Audit Trail
Change Planning
Release Management
Change Tracking
Compliance Management
Prioritization

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Customer Journey Mapping Tools Software

Customer Profiles
Behavioral Analytics
Reporting & Statistics
Customizable Templates
Drag & Drop
Activity Dashboard
Collaboration Tools
Customer Experience Management
Data Import/Export
Activity Tracking
Engagement Tracking
Performance Metrics
Predictive Analytics
Customer Segmentation

Customer Retention Software

Performance Metrics
Feedback Management
Customer Communication
Engagement Tracking
Customer Journey Mapping
Churn Management
Retention Tracking
Customer Segmentation
Customer Data Management
Personalization
Health Score
Customer Engagement

Digital Adoption Platform Software

User Onboarding
In-App Training
Surveys & Feedback
Audience Targeting
Content Creation
Data Quality Control
Self Service Tools
Contextual Guidance
Launch Management
Multi-Language

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Product Analytics Software

Customer Segmentation
Usage Tracking/Analytics
Funnel Analysis
Interactive Reports
Machine Learning
Session Recording
Engagement Tracking
Conversion Tracking
Cohort Analysis
Customer Journey Mapping
A/B Testing

Sales Engagement Platform Software

Communication Management
Campaign Management
Calendar Management
Prospecting Tools
Content Management
Performance Management
Workflow Management
Sales Pipeline Management
Business Process Automation
Lead Generation
Auto-Dialer
Reporting/Analytics
Strategic Planning

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

Whatfix Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Whatfix FAQs

Yes, Whatfix offers a free version.

Yes, Whatfix offers a free trial.

No, Credit Card details are not required for the Whatfix trial.

No, Whatfix does not offer an API.

Whatfix offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum

Whatfix offers training with the following options:
- Live Online , Webinar , Documentation , Videos

Whatfix supports the following languages:
- German , English , French , Korean , Spanish , Chinese (Simplified)

Following are the typical users of the Whatfix:
- Self-Employed , Small-Business , Midsize-Business

Whatfix supports the following deployment:
- Cloud Hosted , On-Premise

Whatfix supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux

Whatfix