Customer Thermometer

Customer Thermometer

Customer Satisfaction Survey App

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Customer Thermometer Overview

Customer Thermometer is a feedback collection tool that allows businesses to gauge customer satisfaction quickly and easily. It offers one-click email surveys, enabling customers to respond effortlessly. This tool integrates with various email and helpdesk platforms for streamlined operations. Key features include real-time reporting, alerting businesses instantly when feedback is received. Customizable survey designs allow for brand consistency. The service provides a simple dashboard for easy analysis of responses, helping companies understand customer sentiments. Additionally, Customer Thermometer supports embedding surveys into emails and websites, broadening the reach. It's designed for simplicity, ensuring businesses of all sizes can efficiently collect and analyze customer feedback without technical complexity.

Contact Details

  • Customer Thermometer
  • 2010
  • United Kingdom
  • 11-50

Support

  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Industries

Accounting, E-commerce, Education Management, Logistics & Supply Chain, Medical Practice, Outsourcing/Offshoring, Retail, Telecommunications, Transportation/Trucking/Railroad

Customer Thermometer Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Customer Thermometer Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • Available

Free Version

  • N/A

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Runner

$29 Per Month

Customer Thermometer FAQ's

No, Customer Thermometer does not offer a free version.

Yes, Customer Thermometer offers a free trial.

No, Credit Card details are not required for the Customer Thermometer trial.

Customer Thermometer offers the following pricing plans & packages:

Starting Plan:

$29 Per Month

Customer Thermometer supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

Yes, Customer Thermometer offers an API.

Customer Thermometer offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

Customer Thermometer offers training with the following options:

Webinar , Documentation

Customer Thermometer supports the following languages:

Arabic , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Irish , Italian , Japanese , Korean , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish , Ukrainian

Following are the typical users of the Customer Thermometer:

Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

Customer Thermometer supports the following deployment:

Cloud Hosted

Customer Thermometer supports the following mobile devices:

Web-Based , iPhone , Android