Braze logo

Braze Claim

Power customer-centric interactions between consumers and brands in real-time.

Braze Overview

Braze is a dynamic customer engagement software designed for modern marketers. It excels in creating personalized and meaningful interactions between businesses and their customers across various digital platforms. By integrating data from multiple sources, Braze allows for real-time understanding and segmentation of customers, enabling highly targeted and relevant communications. The software supports a variety of channels, including email, mobile apps, SMS, and web experiences, ensuring a seamless customer journey. Key features include automation of marketing campaigns, detailed analytics for performance tracking, and A/B testing for optimizing message effectiveness. Braze stands out for its ability to orchestrate and execute complex marketing strategies with ease, significantly enhancing customer retention and engagement.

Braze screenshot & Video

Contact Details

  • Vendor Name Braze
  • Founded 2011
  • Location United States
  • Employees 1000+

Support

  • 27x7 Support 24x7 Support

Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English


Industries

Broadcast Media, E-commerce, Entertainment, Financial Services, Hospitality, Leisure & Travel, Other Industries, Retail

Braze Features

  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis

Braze Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Braze FAQ's

  • No, Braze does not offer a free version.

  • No, Braze does not offer any free trial.

  • No, Credit Card details are not required for the Braze trial.

  • No, Braze does not offer an API.

  • Braze offers support with the following options:
    • 27x7 Support

  • Braze offers training with the following options:
    • In-person , Documentation

  • Braze supports the following languages:
    • English

  • Following are the typical users of the Braze:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Braze supports the following deployment:
    • Cloud Hosted

  • Braze supports the following devices and operating systems:
    • Web-Based