Userback logo

Userback Claim

Collect user feedback and fix bugs 10x faster

Userback Overview

Userback is a versatile feedback and bug-tracking tool. It empowers businesses to gather valuable insights from users effortlessly. Designed with a user-centric approach, Userback facilitates the collection of visual feedback, including annotations on screenshots and video recordings. This web-based platform serves as a seamless bridge between users and development teams, fostering effective communication. With Userback, stakeholders can report bugs, suggest improvements, and provide feedback in a collaborative environment. The platform's intuitive interface ensures ease of use for both senders and recipients of feedback. Integrating with various project management tools, Userback enhances workflow efficiency. Its real-time notifications and detailed reporting features contribute to a streamlined feedback loop, ultimately leading to improved product development and customer satisfaction. Embraced by diverse industries, Userback continues to be a valuable asset in refining digital experiences.

Userback screenshot & Video

Contact Details

  • Userback
  • 2016
  • Australia
  • 11-50

Support

  • Email
  • Chat
  • Knowledge Base

Training

  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

Userback Features

  • Issue Tracking
  • Assignment Management
  • Bug/Issue Capture
  • Bug Tracking
  • Project Management
  • Feedback Management
  • Real Time Updates
  • Activity Tracking
  • Issue Management
  • Access Controls/Permissions
  • Task Scheduling
  • Ticket Management
  • Progress Tracking
  • Project Planning
  • Backlog Management
  • Status Tracking
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Multiple Projects

Userback Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Starter

$37 Per Month

Userback FAQ's

  • No, Userback does not offer a free version.

  • Yes, Userback offers a free trial.

  • No, Credit Card details are not required for the Userback trial.

  • Userback offers the following pricing plans & packages:

    Starting Plan:

    $37 Per Month

  • Userback supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Userback offers an API.

  • Userback offers support with the following options:
    • Email , Chat , Knowledge Base

  • Userback offers training with the following options:
    • Webinar , Documentation

  • Userback supports the following languages:
    • English

  • Following are the typical users of the Userback:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Userback supports the following deployment:
    • Cloud Hosted

  • Userback supports the following devices and operating systems:
    • Web-Based