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Userback Claim

Collect user feedback and fix bugs 10x faster

Userback Overview

Userback is a versatile feedback and bug-tracking tool. It empowers businesses to gather valuable insights from users effortlessly. Designed with a user-centric approach, Userback facilitates the collection of visual feedback, including annotations on screenshots and video recordings. This web-based platform serves as a seamless bridge between users and development teams, fostering effective communication. With Userback, stakeholders can report bugs, suggest improvements, and provide feedback in a collaborative environment. The platform's intuitive interface ensures ease of use for both senders and recipients of feedback. Integrating with various project management tools, Userback enhances workflow efficiency. Its real-time notifications and detailed reporting features contribute to a streamlined feedback loop, ultimately leading to improved product development and customer satisfaction. Embraced by diverse industries, Userback continues to be a valuable asset in refining digital experiences.

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Userback Screenshot & Video

Contact Details

  • Vendor Name Userback
  • Founded 2016
  • Location Australia
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Industries

Information Technology & Services

Userback Features

  • Surveys & Feedback
  • Product Lifecycle Management
  • Single Sign On
  • Real Time Updates
  • Communication Management
  • Deadline Management
  • Release Planning
  • Activity Dashboard
  • Projections
  • Document Storage
  • Idea Management
  • Customer Journey Mapping
  • Task Management
  • Multiple Projects
  • Product Roadmapping
  • Reporting/Analytics
  • Project Workflow
  • Project Time Tracking
  • Resource Management
  • Status Tracking
  • Project Tracking
  • Calendar Management
  • Prioritization
  • Gantt/Timeline View
  • Planning Tools
  • Milestone Tracking
  • Requirements Management
  • Project Management
  • Collaboration Tools
  • Real Time Data
  • @mentions
  • Email Management
  • Issue Tracking
  • Assignment Management
  • Bug/Issue Capture
  • Bug Tracking
  • Project Management
  • Feedback Management
  • Real Time Updates
  • Activity Tracking
  • Issue Management
  • Access Controls/Permissions
  • Task Scheduling
  • Ticket Management
  • Progress Tracking
  • Project Planning
  • Backlog Management
  • Status Tracking
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Multiple Projects

Userback Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment

Plans & Packages

Starter

$49 Per Month

Userback FAQs

  • No, Userback does not offer a free version.

  • Yes, Userback offers a free trial.

  • No, Credit Card details are not required for the Userback trial.

  • Userback offers the following pricing plans & packages:

    Starter

    $49 Per Month

  • Userback supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Userback offers an API.

  • Userback offers support with the following options:
    • Email , Chat , Knowledge Base

  • Userback offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Userback supports the following languages:
    • English

  • Following are the typical users of the Userback:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Userback supports the following deployment:
    • Cloud Hosted

  • Userback supports the following devices and operating systems:
    • Web-Based