List of Top 20+ Bug Tracking Software In 2023 (Free & Paid)

Bug tracking software is one type of software application to track software bugs in software development projects. The best bug tracking software offers the exclusive process where you can smoothly capture the bugs and report to the developer team. Software development is not an easy process, it’s much longer and toughest job in the world; it really requires so much time, money and attention to develop error less software. If you belong to the same industry, you can easily save much time, money and efficiency by using best bug tracking software for your software development business. You can easily manage all bugs and assign to the right people through the bug management software. So, if you are looking for the best bug issue tracking software for your business, SoftwareWorld provides you the unique collection of top rated bug tracking software. Let’s take a look.

Best Bug Tracking Software

» Our score is based on user satisfaction (reviews & ratings), social media buzz, online presence, and other relevant information. If your software is part of this list, use this badge on your website and social media to let your readers know about your success.

List of Top Bug Tracking Software of 2023 | Best Bug Tracker Tools

#1

monday.com

#1

monday.com

Make Bug Tracking Fun and Visual

No other bug tracking software offers incredible features like monday.com. This bug tracking software offers fun tacking and visual controls on your system bugs. The software tracks all the bugs visualizes, and figures out the issues. The team management gets a complete overview of the issues, and bug status, update and assign to individual persons. It helps in prioritizing bugs by simply dragging and dropping them down on board to help the teamwork on the bugs successfully.
    • monday
    • Israel
    • 201 - 500
    • 2012
    • $10 /seat /month
    • Yes

    Visit Website

    4.5 / 5

    Our Score97/100

    monday.com Reviews

    "Having an overview of our bugs, even for a large number of customers!" - Carolin Bauer

    Popular

    User-Friendly

    Affordable

    #2

    Jira Software

    #2

    Jira Software

    Capture, track, and resolve bugs and issues throughout your entire development process

    Jira Software is a featured product by Atlassian that helps in capturing, tracking, and resolving bugs and simple issues from the work development process. This bug tracking software assists the software team to find, record, and track bugs in the system. Since its curation, the software has expanded to help team members in planning and tracking bugs. Jira Software is designed to perform as connective tissue for the software team by providing backlog grooming and team management.
      • Atlassian
      • United States
      • 1001 - 5000
      • 2002
      • $10.00/month
      • Yes

      Visit Website

      4.5 / 5

      Our Score99/100

      Jira Software Reviews

      "Having worked with several QA and development teams, Jira is a fantastic tool which can be tailored to fit just about any software development project. I enjoy that the standard feature set is powerful and easy to setup." - Gordon W H.

      Popular

      User-Friendly

      Affordable

      #3

      Backlog

      #3

      Backlog

      Backlog delivers seamless bug tracking power

      Leading online project management software for developers; Backlog offers quality bug tracking solutions to the users where the business team can capture, assign, prioritize, and resolve bugs quickly. Through this bug tracking software, the user can easily track who is working on the project and when. The business team can easily recognize every bug in their workflow through Backlog. Maintain your teamwork quality and project quality with the best issue and bug tracking software.
        • Nulab
        • United States
        • 11 - 50
        • 2004
        • $18.00/month
        • Yes

        Visit Website

        4.5 / 5

        Our Score99/100

        Backlog Reviews

        "Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations." - Miguel F.

        Popular

        User-Friendly

        Affordable

        #4

        Fiddler

        #4

        Fiddler

        The free web debugging proxy for any browser, system or platform

        Fiddler comes with customizable free productivity tools that benefit companies with rich extensile models like FiddlerScript. This bug tracking software lets you see the total page weight, HTTP caching and compression at one glance. Fiddler performs web debugging and reduces traffic form PC, MAC, or Linux devices. It also ensures cache directives, proper cookies, and headers between your computer and the internet server. Fiddler allows you to debug, proxy, and helps in recording, inspecting traffic on any browser or device.
          • Progress Software
          • Bulgaria
          • 1001 - 5000
          • 2002
          • $999/per user
          • Yes

          Visit Website

          4.5 / 5

          Our Score99/100

          Fiddler Reviews

          "Best tool for web traffic recording, manipulating debugging and web testing. Good tool for overall use in web monitoring, manipulating, debugging and security, performance testing. I highly recommend this to developers." - Vyankatesh J

          Popular

          User-Friendly

          #5

          Wrike

          #5

          Wrike

          Manage your projects from start to finish with Wrike

          Turn your strategies into an actionable plan with Wrike; leading online project management software offers an extremely powerful feature for team collaboration. The user can set priorities and align their team to work faster across the organization through Wrike. It’s working as the best bug tracking software to achieve error-less work and client satisfaction; the user can get backlog management, filtering, issue tracking, task management, workflow management and much more bug tracking features through the software.
            • Wrike
            • United States
            • 501 – 1000
            • 2006
            • $9.80/month/user
            • Yes

            Visit Website

            4 / 5

            Our Score98/100

            Wrike Reviews

            “I think it’s amazing to be able to have a tool that helps me collaborate, and to be surrounded by people that have the same vision and really want to get everything done, and done beautifully. Reduce miscommunication and mistakes when everyone has transparency into work.” - Juan A.

            Popular

            User-Friendly

            Affordable

            #6

            Zoho Bugtracker

            #6

            Zoho Bugtracker

            Bug tracking & issue management software for SMBs

            With Zoho BugTracker you can get real time information about the success and progress of bugs submitted by your team or customers specific to position and intensity. Automate bug management just the way you want with customized business rules, so you can focus better on your work and your customers. Using Zoho BugTracker’s simple workflows you can monitor the bugs and also trigger announcements and set priorities automatically. Create your own text or numeric fields tailored to your needs. With custom fields, you can do this and much more. You can even make the entire portal match your signature business style.
              • Zoho Corporation
              • United States
              • 5001 – 10000
              • 1996
              • $40.00/month
              • Yes

              Visit Website

              4.5 / 5

              Our Score98/100

              Zoho Bugtracker Reviews

              "My entire company LOVES using Zoho Projects/Bug-Tracker. It's easy to customize anything, the pricing is great, the support is fantastic and very responsive. I HIGHLY recommend Zoho Projects/Bug Tracker. - Vincent M.

              Popular

              User-Friendly

              Affordable

              #7

              Helix ALM

              #7

              Helix ALM

              ALM Tool for End-to-End Traceability

              ALM is end-to-end bug traceability software which is equipped with advanced tools to help the management with the better lifecycle. Helix Alm is a modular suite of ALM tools which delivers unparalleled traceability. The software enables the business developers to work efficiently, manage each requirement and test cases, solve defects, and automate functionality.
                • Perforce
                • United States
                • 201 – 500
                • 1995
                • N/A
                • Yes

                Visit Website

                4 / 5

                Our Score98/100

                Helix ALM Reviews

                "Helix ALM enables us to efficiently manage our requirements, test cases, defects and source code, as well as automate our functional and regression testing on a single, tightly integrated platform." - Chris Michl

                Popular

                User-Friendly

                #8

                YouTrack

                #8

                YouTrack

                The issue tracker designed for agile software teams

                A project management tool that can be adapted to your processes to help you deliver great products. Track tasks and bugs, plan sprints and releases, create workflows, and customize YouTrack for your business processes. Never force your process to fit the limits of a tool again. Unlike other issue trackers, YouTrack can be customized to your needs! YouTrack lets you configure an Agile Board for any process you can dream up. Use the Agile boards to support you with your Scrum, Kanban, and mixed processes.
                  • JetBrains
                  • Czech Republic
                  • 501 - 1000
                  • 2000
                  • $20.00/month
                  • Yes

                  Visit Website

                  4.5 / 5

                  Our Score98/100

                  YouTrack Reviews

                  "YouTrack puts users first, makes common workflows easy, and is a pleasure to use. If you want to simply get things done, go with YouTrack." - Michael Hedgpeth

                  Popular

                  User-Friendly

                  Affordable

                  #9

                  Ybug

                  #9

                  Ybug

                  Bug Tracking Software

                  Visual feedback and bug reporting tool for your website. Get bug reports directly into Asana, Slack, Trello or GitHub. Get all the information you need to fix the bug, including screenshot of the page, browser environment info and console log.
                    • Ybug
                    • Czech Republic
                    • 11 - 50
                    • 2016
                    • €10 /mo
                    • Yes

                    Visit Website

                    4.9 / 5

                    Our Score98/100

                    Ybug Reviews

                    Ybug provide simple visual feedback on web-based projects. The functionality is straightforward and very easy to use. Task management is minimal but includes extensive options to integrate feedback directly into popular project management systems. - Douglas W.

                    Popular

                    User-Friendly

                    Affordable

                    #10

                    Sentry

                    #10

                    Sentry

                    Stop hoping your users will report errors

                    The team can boost efficiency and improve user experience with Sentry; the leading bug tracking software offers open-source error tracking feature that helps developers monitor and fix crashes in real-time. It’s easy to install software with just a few lines of code where the team can triage, reproduce, and resolve errors with high efficiency and visibility. The user can integrate error tracking with workflows and easily see the impact of each release.
                      • Functional Software
                      • United States
                      • 51 - 200
                      • 2011
                      • $26.00/month
                      • Yes

                      Visit Website

                      5 / 5

                      Our Score98/100

                      Sentry Reviews

                      “Sentry has reduced a lot of frictions. Having good data in a dashboard that looks nice and is easy to share helps us create a better culture. Sentry’s ultimate benefit is people really caring about the project and working well with the rest of the team.” - Ben Stevenson

                      Popular

                      User-Friendly

                      Affordable

                      #11

                      Axosoft

                      #11

                      Axosoft

                      A powerful and comprehensive set of tools for software developers

                      Plan accurately, track visually, and release confidently through Axosoft; this is the scrum software for agile project management. This software offers a great solution to the software developers and team where they can be more productivity and deliver high-quality work to their clients on time and on budget. The user can monitor the work progress and release on time through Axosoft.
                        • Axosoft
                        • United States
                        • 11 - 50
                        • 2002
                        • $250.00/year/user
                        • Yes

                        Visit Website

                        4 / 5

                        Our Score98/100

                        Axosoft Reviews

                        “Axosoft is a great core product and its flexibility allows us to adapt it for all industries we work with. We would recommend Axosoft with these three sentiments: process flexibility, integration capabilities, and reporting capabilities.” - Tony Doran

                        Popular

                        User-Friendly

                        #12

                        Stackify Retrace

                        #12

                        Stackify Retrace

                        Be a deployment hero. Save time. Save money. Improve performance.

                        Diagnose, improve and accelerate performance with Stackify Retrace; it’s an application monitoring and performance tools for developers; the software providers APM solution to the developers where developer team can improve code quality, get all the applications insight in one place, and improve & track deployments. The team can comfortably know about their applications, app performances, and diagnostics in one place through Stackify Retrace.
                          • Stackify
                          • United States
                          • 11 - 50
                          • 2012
                          • $10.00/month/user
                          • Yes

                          Visit Website

                          4.5 / 5

                          Our Score98/100

                          Stackify Retrace Reviews

                          "We quickly had Retrace running on some production servers, and once I had APM data, I was literally able to find the root cause of the issue in five minutes,” - Danny Blood

                          Popular

                          User-Friendly

                          Affordable

                          #13

                          Bugsnag

                          #13

                          Bugsnag

                          Balance agility with stability, with exceptional error monitoring.

                          Bugsnag is a full-stack stability monitoring solution that allows you to make data-driven decisions. The solution is consistently used by over 5000 top engineering and developers’ team to build and monitor apps and provide better software to the end customers. Bugsnag has an extensive library that helps in detecting bugs that hampers your software. With countless customizable features, this app is a boon to app developers.
                            • Bugsnag
                            • United States
                            • 11 - 50
                            • 2013
                            • $59.00/month
                            • Yes

                            Visit Website

                            5 / 5

                            Our Score98/100

                            Bugsnag Reviews

                            “Overall, Bugsnag has helped me become more confident in the code I ship, which in turn helps me ship faster.” - Blake Mesdag

                            Popular

                            User-Friendly

                            #14

                            Usersnap

                            #14

                            Usersnap

                            Get visual bug reports and customer feedback for your digital product from development to production.

                            Usersnap is a feedback-driven company which gets visual bug reports, collects customer feedbacks for better development to production. This bug tracking software understands issues and fixes them immediately by creating bug reports and discussing them with your team. The software is equipped with classic, annotation tools which provide clear and actionable feedback. The main objective of Usersnap is too delivering best-in-class user experience and improvises your end product.
                              • Usersnap
                              • Austria
                              • 11 - 50
                              • 2013
                              • $29.00/month
                              • Yes

                              Visit Website

                              5 / 5

                              Our Score97/100

                              Usersnap Reviews

                              "We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process." - Behnaz Babazadeh

                              Popular

                              User-Friendly

                              #15

                              Raygun

                              #15

                              Raygun

                              Successful software starts here

                              Raygun is one bug tracking software that makes your software system bug free, error-free, and successful. Raygun discovers minor to major issues, performance hindrances and delivers features which helps in debugging the complete system. The platform enables to build your software stronger, faster, and more resilient on web and mobile applications.
                                • Raygun
                                • New Zealand
                                • 11 - 50
                                • 2007
                                • $4.00/month
                                • Yes

                                Visit Website

                                4 / 5

                                Our Score97/100

                                Raygun Reviews

                                "Raygun provides us with fantastic error tracking software that is incredibly easy to set up." - Andrew Schofield

                                Popular

                                User-Friendly

                                #16

                                Instabug

                                #16

                                Instabug

                                Comprehensive In-App Bug Reporting For Mobile Apps

                                Gather comprehensive feedback from your beta users and have a live conversation with your users through Instabug; it’s in-app feedback and bug reporting software for mobile apps. The user can get the detailed bug reports and easily spend their time in creating technology not in debugging through the software. The Instabug allows the user to capture screenshots of bugs and user can also attach their voice note and screen recording of the app through the software.
                                  • Instabug
                                  • United States
                                  • 51 - 200
                                  • 2013
                                  • $49.00/month
                                  • Yes

                                  Visit Website

                                  4.5 / 5

                                  Our Score97/100

                                  Instabug Reviews

                                  "Instabug allows us to get feedback from our beta testers and improve the quality of our application in a simple and easy way." - Mustafa Sezgin

                                  User-Friendly

                                  #17

                                  Airbrake

                                  #17

                                  Airbrake

                                  Bug and error tracking software

                                  Fix errors in minutes with Airbrake; bug tracking software offers full-stack application monitoring solutions to the users where they can find real-time updates about what’s broken, where and why. The User can never miss an error and easily get to the roots of their errors through the software. The user can easily monitor their entire tech stack and debug faster through Airbrake. It’s easy to integrate software with Slack, Jira, GitHub, GitLab and other productivity platforms.
                                    • Airbrake
                                    • United States
                                    • 11 - 50
                                    • 2006
                                    • $49.00/month
                                    • Yes

                                    Visit Website

                                    4.5 / 5

                                    Our Score96/100

                                    Airbrake Reviews

                                    “It wasn’t until we switched to Airbrake that we finally were able to get our exception emails under control. The ability to see your errors in one place, mark them as resolved, and organize them by deploy makes all the difference.” - Joshua Krall

                                    Popular

                                    User-Friendly

                                    #18

                                    ZenTao

                                    #18

                                    ZenTao

                                    Open Source Project Management Software-Scrum Tool

                                    ZenTao is an open-source project management software, developed by EasyCorp. Its main features are product management, project management, QA management, document management, bug management and todo management. It is a professional Application Lifecycle Management(ALM), covering the core process of software development.
                                      • EasyCorp
                                      • China
                                      • 11 - 50
                                      • 2010
                                      • $24.90/one-time/user
                                      • Yes

                                      Visit Website

                                      3.5 / 5

                                      Our Score96/100

                                      ZenTao Reviews

                                      "It's easy to add a task for the team to see. For each task, there is more than enough ways to add information and detail. I like this part because sometimes a team member doesn't give much detail and just updates an item with hardly any information. When that happens, we request more info. Each member can add their own tasks and maintain what they need to do. It's almost like a checklist". - Florin J

                                      User-Friendly

                                      Affordable

                                      #19

                                      Marker.io

                                      #19

                                      Marker.io

                                      Bug reporting made easy for everyone

                                      Collect visual feedback from clients & colleagues directly into your favorite app with Marker.io; it’s leading bug tracking software where the user can capture feedback & bugs, explain feedback by drawing annotations & assigning labels, and report feedback in one click and send directly to Trello, Jira, Github, and more integrated software. The user can get clear bug reports in seconds through Marker.io. The software also provides quick sharing options of screenshots.
                                        • Romain Dardour
                                        • United States
                                        • 11 - 50
                                        • 2015
                                        • $19.00/month
                                        • Yes

                                        Visit Website

                                        5 / 5

                                        Our Score96/100

                                        Marker.io Reviews

                                        “Marker.io is all about reducing the number of steps. Although it’s hard to say how many hours we now save each month, I can say it has helped us reduced our Q.A. testing process by more than 60%!” - David Dawkins

                                        Popular

                                        User-Friendly

                                        Affordable

                                        #20

                                        zipBoard

                                        #20

                                        zipBoard

                                        Better Bug Tracking for Designer Developer Collaboration

                                        zipBoard is a bug tracking and visual feedback tool which lets software teams take screenshots and assign tasks while browsing their web-based (web-apps, websites and E-learning) products. It makes collaboration among agile teams easier. You can either use zipBoard when iterating over a new product or adding features to an existing one. It makes communication easier amongst web developers, designers, project managers and QA. A visual platform to stay updated on your web projects. It’s an online whiteboard on top of your website to discuss, comment, annotate , share feedback and assign tasks. No more emails, spreadsheets, skype calls to track issues for your web projects.
                                          • zipBoard
                                          • India
                                          • 11 - 50
                                          • 2015
                                          • N/A
                                          • Yes

                                          Visit Website

                                          4.5 / 5

                                          Our Score96/100

                                          zipBoard Reviews

                                          “This is a must-have eLearning course reviewer tool for eLearning professionals who are more visual. Specifically, to track bugs, make annotations, and leave feedback for your eLearning team. ZipBoard even displays changes and comments in real time.” - CHRISTOPHER PAPPAS

                                          User-Friendly

                                          #21

                                          Rollbar

                                          #21

                                          Rollbar

                                          Dev Automation is Here

                                          Rollbar is an efficient debugger and automation company that helps the companies in increasing their deployment frequency. Rollbar diagnoses and fixes bug problems with real-time solutions. The main objective of this multi-functional bug tracking software is to error track and prioritizes bugs affecting many test cases. This incredibly powerful software aims at finding issues right ahead of your customers and find reports and solutions to fix it beforehand.
                                            • Rollbar
                                            • United States
                                            • 11 - 50
                                            • 2012
                                            • $49.00/month
                                            • Yes

                                            Visit Website

                                            5 / 5

                                            Our Score96/100

                                            Rollbar Reviews

                                            "Rollbar is our early warning system for errors. The worst thing that can happen is a customer writes in to the support team to say something is broken. Rollbar allows us to be ahead of our customers and to fix issues before they know something is wrong." - Tyler Wells

                                            Popular

                                            User-Friendly

                                            #22

                                            BugHerd

                                            #22

                                            BugHerd

                                            The simplest bug tracker and issue tracker

                                            Bugherd is an amazing bug tracking tool and visual feedback tool that is the best way to collect and organize client feedbacks. The platform has successfully delivered its service to more than 6000 companies. The main objective of Bugherd is to allow you to log a bug and enable the developer to access it directly from the webpage any time. This software is a feature-packed bug tracking tool which allows you to change ownership, due dates, status, attach comments and files.
                                              • Splitrock Studio
                                              • Australia
                                              • 11 - 50
                                              • 2011
                                              • $39.00/month
                                              • Yes

                                              Visit Website

                                              4 / 5

                                              Our Score96/100

                                              BugHerd Reviews

                                              "BugHerd has eliminated long chains of feedback emails between our team and clients." - Matt Houltham

                                              Popular

                                              User-Friendly

                                              Affordable

                                              #23

                                              DoneDone

                                              #23

                                              DoneDone

                                              Simple Issue Tracker. Easy Help Desk Software. Get Work Done.

                                              DoneDone is simple and easy help desk software that helps you overcome bug related issues and track your work process. This simple issue tracker helps in task tracking, provides customer support help desk, workflow management, and bug tracking. The software allows you to track who is working and what work is undertaken. DoneDone eliminates the use of spreadsheets and complex software to give you an interactive experience.
                                                • DoneDone
                                                • United States
                                                • 11 - 50
                                                • 2007
                                                • $4.00/month/user
                                                • Yes

                                                Visit Website

                                                4.5 / 5

                                                Our Score96/100

                                                DoneDone Reviews

                                                "It's easy to use for both me and my team. Everyone knows exactly where different projects stand. When something is fixed, we close it out, but all the information is archived." - Lisa Baggerman

                                                Popular

                                                User-Friendly

                                                Affordable

                                                #24

                                                ReQtest

                                                #24

                                                ReQtest

                                                #1 Cloud Based Requirement, Test Management & Bug Tracking Tool

                                                Get comprehensive test management, advance bug tracking features, complete requirements management, and intuitive agile board to visualize task with ReQtest; it’s ultimate bug tracking software where user can effortlessly capture, track and manage bugs and issues; user can also get chart feature for visual presentation of bugs and built-in features to quickly find a specific bug through ReQtest. The user can also add images and videos with voice over to their bug reports.
                                                  • ReQtest
                                                  • Sweden
                                                  • 11 - 50
                                                  • 2009
                                                  • $10/ user per month
                                                  • Yes

                                                  Visit Website

                                                  4.5 / 5

                                                  Our Score95/100

                                                  ReQtest Reviews

                                                  “Best part is that you can access it from anywhere because it is fully cloud based. Second thing is visual presentation of bug reports. And many other features makes it very easy to use and helpful in testing process." - Alvin A.

                                                  User-Friendly

                                                  Affordable

                                                  #25

                                                  MantisHub

                                                  #25

                                                  MantisHub

                                                  Hassle free bug & issue tracking With the power of MantisBT.

                                                  MantisHub is a hassle-free bug tracking software with powerful out-of-the-box features. The platform allows you to track your issues with a simple and intuitive interface. It further splits the issues according to categories and auto-assign them to developers, who make the whole application bug-free. Users can easily attach fields, reports, ping your teammates, customize your system, and discuss with the developers.
                                                    • MantisHub
                                                    • United States
                                                    • 11 - 50
                                                    • 2000
                                                    • $4.95/month
                                                    • Yes

                                                    Visit Website

                                                    0 / 5

                                                    Our Score95/100

                                                    MantisHub Reviews

                                                    "I like Mantis for its simplicity of use but the support from MantisHub has been great when needed." - Tony G.

                                                    User-Friendly

                                                    Affordable

                                                    #26

                                                    Bugsee

                                                    #26

                                                    Bugsee

                                                    Bug and crash reporting for iOS and Android

                                                    Bugsee works as a bug reporter and bug crusher for the team of developers. It traces all important issues from your apps and brings out impeccable solutions for them. Now, it has become easier to find out the reason behind the unexpected behaviour of your app. This outstanding bug traces works great on iOS and Android devices, working as a console log. Users can also see the video of user actions, establish communications, and handle backend systems.
                                                      • Bugsee
                                                      • United States
                                                      • 11 - 50
                                                      • 2016
                                                      • $99.00/month
                                                      • Yes

                                                      Visit Website

                                                      0 / 5

                                                      Our Score95/100

                                                      Bugsee Reviews

                                                      "Bugsee is one of the critical tools that we use not only in development or testing, but also in beta and production releases. We like it so much that we have started recommending it to our customers as a must-have tool. Great job Bugsee team, I highly recommend it." - Akash Takyar

                                                      User-Friendly

                                                      #27

                                                      GoodDay

                                                      #27

                                                      GoodDay

                                                      Productive Work and Inspiring Management based on Transparency, Motivation & Agility

                                                      GoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition. We built easy-to-use software based on the key principles of modern management science and positive psychology. With GoodDay, effective management happens naturally. GoodDay architecture and features automate work organization so you don’t have to. For the first time, you can access work quality metrics that clearly show progress and areas for improvement.
                                                        • GoodDay Work
                                                        • United States
                                                        • 11 - 50
                                                        • 2012
                                                        • $5.00/month/user
                                                        • Yes

                                                        Visit Website

                                                        4.5 / 5

                                                        Our Score95/100

                                                        GoodDay Reviews

                                                        "GoodDay will be as customized and as flexible as you need to make it to reflect your real-life workflows. All configurations take just a few clicks, user training is very simple, and my team loves it!" - Alena K.

                                                        User-Friendly

                                                        #28

                                                        MantisBT

                                                        #28

                                                        MantisBT

                                                        MantisBT makes collaboration with team members & clients easy, fast, and professional

                                                        An open-source bug tracking software, MantisBT is quite popular among engineers and developers. The software collaborates with a team of professionals in order to resolve issues and provide a delicate balance between power and simplicity. Some outstanding features like Email notifications, project access control, and customizable options make this software user-friendly and outstanding. MantisBT is one of the most flexible platforms for software development.
                                                          • MantisBT
                                                          • United States
                                                          • 11 - 50
                                                          • 2000
                                                          • $14.95/month
                                                          • Yes

                                                          Visit Website

                                                          4 / 5

                                                          Our Score95/100

                                                          MantisBT Reviews

                                                          "Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose." - Bharat S.

                                                          User-Friendly

                                                          #29

                                                          OpenProject

                                                          #29

                                                          OpenProject

                                                          Bug tracking software for developing great products.

                                                          OpenProject is a bug tracking software and high-quality product developer that minimizes feedback loops and delivers well-tested reports. This software specifies, prioritizes, and assigns bugs to respective individuals. Further, the software provides structures software testing and bug tracking with detailed views. The custom field empowers the management by providing additional information regarding the occurrence of bugs and dates of its developments.
                                                            • OpenProject
                                                            • Germany
                                                            • 11 - 50
                                                            • 2012
                                                            • $28.00/month
                                                            • Yes

                                                            Visit Website

                                                            4.5 / 5

                                                            Our Score94/100

                                                            OpenProject Reviews

                                                            "One of its most emblematic features, is a free platform and open source, you can use it from any operating system, gives you the tools to have control and make the necessary follow-up until the end of the project." - Ely O

                                                            User-Friendly

                                                            #30

                                                            devZing

                                                            #30

                                                            devZing

                                                            Bug Tracking, Test Case Management and Version Control

                                                            The user can create great software with devZing; it’s a bug tracking software with test case management and version control features. The software offers different hosting for great workflow and perfect bug tracking like Bugzilla hosting, Subversion hosting, MantisBT hosting, Testopia hosting and Trac hosting. The user can also find full administrative control, charts and email reminders feature with DevZing.
                                                              • devZing
                                                              • United States
                                                              • 11 - 50
                                                              • 2009
                                                              • $15.00/month
                                                              • Yes

                                                              Visit Website

                                                              4.5 / 5

                                                              Our Score94/100

                                                              devZing Reviews

                                                              "We had several issues with a different host provider including the lack of support when needed. Moving to devZing was the best thing that we have done. devZing helped to make the transition seamless. Everything came up working perfectly." - Craig M.

                                                              User-Friendly

                                                              Affordable

                                                              #31

                                                              Phabricator

                                                              #31

                                                              Phabricator

                                                              Phabricator is a set of tools that help companies build better software, faster.

                                                              Phabricator is an all-in-one tool which helps the developers in discussing, planning, coding, reviewing, and testing. The platform provides open space for users to leave behind reviews and helpful comments that help in the betterment of the applications. Furthermore, this software allows hosting repositories, auditing source codes, and customizing task management.
                                                              • Phacility
                                                              • United States
                                                              • 11 - 50
                                                              • 2011
                                                              • $20.00/month/user
                                                              • Yes

                                                              Visit Website

                                                              3.5 / 5

                                                              Our Score94/100

                                                              Phabricator Reviews

                                                              "Phabricator is highly recommended for anyone looking for a complete bundle of a collaborative software. One can lookout for code versioning, review management, bug tracking, many more features fit into this free (self hosted) software."Kajin K

                                                              User-Friendly

                                                              Affordable

                                                              Get Quick Comparison of Top Bug Tracking Software

                                                              Bug Tracking Features Wrike Backlog Instabug Stackify Sentry Airbrake Axosoft ReQtest Marker.io devZing
                                                              Price $9.80/ month/user $18.00/ month $49.00/ month $10.00/ month/user $26.00/ month $49.00/ month $250.00/ year/user $10/ month/user $19.00/ month $15.00/ month
                                                              Backlog Management            
                                                              Filtering                    
                                                              Issue Tracking                    
                                                              Release Management                
                                                              Task Management              
                                                              Ticket Management            
                                                              Workflow Management                

                                                              Bug Tracking Software Buyer’s Guide

                                                              A product life cycle in software industries is comprised of many parts such as planning, development, quality analysis, bug fixation, and final delivery. However, the major part that involves keen observation is third and fourth one. The quality analysis consists of finding out the bugs and then fixing them periodically to give the best user experience. It demands heavy responsibility in the form of working hours and time that directly affects the ROI. However, this can be avoided easily through a Bug tracking software with ease.

                                                              » What is Bug Tracking Software?

                                                              A bug tracking software is a program that self analyzes a software application to detect the bugs affecting the quality performance in the future long run. It tracks the bugs down and helps in clearing them with little manual effort. The software comes in a customizable format to address the need for individual requirements.

                                                              » Is it worth investing in money?

                                                              Consider the case of manual testing through a team of two testers – a junior tester and a senior tester. On average, a junior tester charges $20 per hour and a senior tester charges $35 per hour. Combining the two, the total cost may come around $60 per hour. Now, when it comes to a Bug tracking software, the same will cost approximately $40/ month that too for unlimited users. Now, it does not take a complicated calculation to figure out that a bug tracking software can help you save a lot of money on a yearly basis. Moreover, with software by your side, you can perform the QA faster than the manual process that too with zero chances of human errors to surface. That will reduce the total man-hours and would enable the firm to invest the same on other projects to gain additional profits.

                                                              » How does bug tracking software work?

                                                              It has a dashboard through which it can trigger email notifications when a bug is created, attempted and resolved. It labels the severity of bugs and assigns them to testers with pre-defined custom actions. It also automates your SLAs and keeps a log report for future reference.

                                                              » Before choosing any bug tracking software

                                                              If you are new to this software, it is highly imperative to go for free bug tracking software for the purpose of self-analysis. Go for the free trials before selecting any particular software. Also, come up with a budget to avoid falling into the marketing gimmicks while purchasing bug reporting software.

                                                              » How to select the best Bug Tracking software?

                                                              Some best and unique way to find the best bug tracking software

                                                              1. It allows allocating files centrally

                                                              While conducting a single process, you have to involve many file formats such as images, videos, spreadsheets, documents etc. As each format of these files is not concentrated in one location, it becomes hard to trace or track them. Therefore, you need to pick a software, that allows you to put all your files in one central location. You will rarely find any free bug tracking software providing cloud-based services. Although you may have to pay a small cloud subscription charges, it’s a smart step for every organization.
                                                              Some software includes features that send notifications to employees whenever an upload takes place. Uploaders can also add some specific comments to the uploaded file for better understanding and future references.

                                                              2. Seamlessly integrates with third-party apps

                                                              We have reached a digital era which has significantly eliminated the requirement of possessing an internal storage space. The cloud-based apps such as Google Drive, DropBox, and Your Box etc. enables us to upload humongous amount of files and access them with ease. Most companies maintain multiple cloud platforms to store their data safely. Therefore, you might require a bug reporting app that seamlessly works with other cloud-based storages.

                                                              3. Track old files separately

                                                              Ideally, you often allow a note, date, and information of the user in a file you created. It helps you to track your progresses on a specific file. When you compare both versions of the same data, you can quickly figure out the changes you did and how much specific the differences are. Hence, it’s essential to select a bug tracking app that let you maintain your earlier and current versions of files without any hassle.

                                                              4. Let you access data faster

                                                              Easy accessibility offers immediate results and escalates productivity rapidly. A bug tracking software with advanced search features allows you to search your desired files based on their names, formats, and titles. Every minute you save adds up to your productivity and efficiency.

                                                              5. Unique Automation feature

                                                              The crux of using an application is to make your tasks easier. Rather than wasting time notifying everyone manually, choosing a bug detection software with automation feature is a worthy investment. An automation feature automatically sends an email notification to the concerned party regarding all bugs issue.

                                                              You can modify the notification pattern as per your requirement. All you have to do is create some rules setting your software to take specific decisions when a particular situation arises.

                                                              You can also add some custom functions to the bug reporting software when the situation heightens to an upper level. Notifications work great in a daily run, but emergencies require the immediate attention of the manager and higher authorities. With custom notification, you can notify the concerned parties with an SMS along with stating the issue in details at the comment section.

                                                              » What are the features of Bug Tracking software?

                                                              Basic Features you will find in Most bug tracking software

                                                              1. Effective Submission of Bugs

                                                              It’s easy to lose a bug while submitting. Therefore, active submission is necessary as sometimes a small bug can create a tornado of troubles. It’s crucial to select a bug reporting software, which assists you for detail submission and keeps your customers informed whenever required.
                                                              Select an application that allows you classify bugs and enables you to log them according to their severity. Some apps allow you to attach a bug description file while submitting them. It also allows you to notify authorities when the status of a bug changes. You can export all your bugs in one single file format if you opt for the right software.

                                                              An ideal app provides you with a platform to create a concise and summary view of the bug as per your requirement. You can mention crucial ‘actions to be taken’ plans on the ‘concise view’ while describing the plan in details in the ‘summary view’. You can prioritize the bugs and set the most critical bugs at the top priority.

                                                              The best app let your schedule a milestone to rev up the bug resolving process. It allows you to group your bugs separately and distribute responsibilities easier. If your App has a dashboard, then you can track live track your team’s progress, thus increasing their efficiency.

                                                              2. Live Dashboard

                                                              When you are working with a group, it often becomes stressful to keep up with everyone. A live dashboard feature in the bug control app lets you effectively collaborate with an employee and take control of the situation.
                                                              Co-authorization features in apps help you to keep a keen eye about the whereabouts of the project and get instant notifications within seconds of any changes in the project.

                                                              You can notify your teams about priority based projects and asks them to work on them promptly. The dashboard also allows you to check the status message of each employee, will enable you to check which project your employees are working on.

                                                              3. Customization and appointing roles

                                                              Most big issue tracking software allows users to provide a specific part of access to few employees while keeping some controls to themselves. A manager at the top hierarchy can divide the roles and give special privileges to maintain the company’s working style.

                                                              You can assign special access to admins, managers, contractors, and clients to access the user portal and carry out their respective tasks. Your assignee will have the power to submit, assign or work on a specific bug within a matter of minutes. You as the primary controller can track the activities of the assignees.

                                                              Cloud-based apps have opened a gate to a myriad of an employee-friendly work environment. Now geographical restriction in work has limited to a mere word only. The work from home concept is gaining traction and companies are adding freelancers and employees around the world. By providing access to clients, you are actually regularly updating them how far their work has been done. You can provide selective access to your clients such as showing them the bugs list.

                                                              4. Provide image preview features

                                                              Downloading unnecessary images is both time and data consuming. Most bug reporting apps come with image preview features, which let you see an image without downloading it. It helps you with saving thousands of seconds which you probably spend by click and open specific files.

                                                              » What are the benefits of bug tracking software?

                                                              Anything that can make your final product get more refined is definitely worth investing money and a Bug Tracking Software is no exception either. Here are the top benefits of having such an issue tracking software by your side.

                                                              › High-Quality Output:

                                                              It keeps looking at finding flaws in the development cycle through a number of permutation and combination of possibilities and when it finds one, it fixes the same without any hassle. Some bugs are difficult to detect under normal supervision but the software tracks that even thereby guarantees about quality delivery of the final output.

                                                              › Promises High ROI:

                                                              The entire purpose of business is to get a high return on investment (ROI). In case of a software development cycle, that is directly proportional on the time spent by the team on fixing bugs and flaws over a period of post-delivery revisions. However, with a bug reporting software system by your side, the team can confidently finish the QA on one go. Thus, a decrease in the production cost via man-hour will give you a big return on your investment.

                                                              › Reduces communication Gap:

                                                              Through chat interference and email notification, even a free bug tracking tool can provide a better communication channel. It periodically follows up with the testing team and reminds them to fix the bug. As it stores the information inside a central repository system, accessing data on a real-time basis becomes a quick affair.

                                                              › Provides dependable metrics:

                                                              In case of manual bug fixing, the team prepares a data sheet of usually frequently occurring bugs to help them in coming phases. It takes equal sweat and labor to prepare the sheet as looking for new bugs. However, a bug reporting software does that with ease. It creates a dependable metrics of commonly occurring bugs based on recent fixations which can be referred to in future. It will help the team analyze and fix the working methods in order to avoid future occurrence of such flaws.

                                                              » How much does a Bug Tracking Software cost?

                                                              You can start using the software by paying nothing to a free bug tracking software. However, the features will be very limited and will be of little to no use. Subscribing to paid software will however enable you to use the application to its full potential. Now when it comes to pricing, it varies depending upon the number of users and the features. With a minimum of 10 to 15 numbers of users in mind, it will cost $20/month on an average. However, the cost will keep reducing when you plan to switch to big subscriptions. For instance, for the same number of users, a yearly subscription of a bug reporting software will cost around $50/month on an average. However, before zeroing on any software, makes sure it is going to address all your requirements effectively.

                                                              » Conclusion

                                                              Needless to say, a bug tracking software can help you in achieving an error-free output with ease. It not only optimizes your working hours towards delivering a final product but also maintains a log of past errors for future analysis. Also looking from the cost angle, it is worth investing money when compared with per hour rates charged by manual testers in the market. Thus, definitely, one should go for it but make sure to choose the right one by subscribing to a free bug tracking software version. In that way, you will be able to choose the right software that will address your requirements with ease.

                                                              Frequently Asked Questions (FAQs)

                                                              What is bug tracking software?

                                                              You can easily keep track of bugs in the software development process with bug tracking software. The software is helpful to find, record, and track bugs during software development. The software provides the best way to develop the quality product in the given timeframe.

                                                              What are the features of bug tracking software?

                                                              • Error log management
                                                              • Custom workflow and fields
                                                              • Search & Filtering
                                                              • Collaboration Tools
                                                              • Real-time communication
                                                              • Task management
                                                              • Ticket management
                                                              • Time Tracking
                                                              • Workflow Management

                                                              What is the role of bug tracking system?

                                                              Bug tracking software plays an important role in quality software development. You can find here:

                                                              • Develop & Deliver High-Quality Product
                                                              • Reduced Development Cost
                                                              • Improved ROI
                                                              • Better Communication
                                                              • Collaborative Teamwork
                                                              • Detect issues earlier
                                                              • Improved service level
                                                              • Improved customer satisfaction

                                                              Which is the best bug tracking tool?

                                                              • Jira Software
                                                              • Fiddler
                                                              • Zoho Bugtracker
                                                              • Wrike
                                                              • Helix ALM
                                                              • YouTrack
                                                              • Sentry
                                                              • Axosoft
                                                              • Stackify Retrace
                                                              • Bugsnag
                                                              • monday.com

                                                              What's the best free bug tracking software?

                                                              • Backlog
                                                              • Bugzilla
                                                              • Mantis Bug Tracker
                                                              • Redmine
                                                              • Zoho BugTracker

                                                              How much does bug tracking software cost?

                                                              The software can begin around $10/month/user to $29/month/user.