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Cover your projects & customer support in one place.

DoneDone Overview

DoneDone, a robust issue-tracking and project management platform, plays a pivotal role in simplifying task management for teams. As a user-friendly solution, DoneDone empowers teams to create, track, and resolve issues efficiently. Its straightforward interface enhances collaboration by providing a clear overview of tasks and their status. DoneDone excels in issue organization, allowing teams to prioritize and categorize tasks seamlessly. With features like customizable workflows, the platform adapts to different project requirements. The platform's integration capabilities ensure a cohesive workflow with popular development tools. DoneDone stands out for its versatility, serving both small teams and large enterprises striving for effective issue tracking and project management. DoneDone proves to be a valuable ally in achieving project success.
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Contact Details

  • Vendor Name DoneDone
  • Founded 2007
  • Location United States
  • Employees 1-10

Support

  • Email Email
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English


Industries

Information Technology & Services

DoneDone Features

  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control
  • Task Scheduling
  • Task Editing/Updating
  • Task Progress Tracking
  • Commenting/Notes
  • Calendar Management
  • Real Time Notifications
  • Gantt/Timeline View
  • Create Subtasks
  • Gamification
  • Activity Tracking
  • Prioritization
  • Collaboration Tools
  • To-Do List
  • Project Planning
  • Reporting/Analytics
  • Document Management
  • Task Board View
  • Alerts/Notifications
  • Assignment Management
  • Status Tracking
  • Email Management
  • Recurring Tasks
  • Project Tracking
  • Time Tracking
  • Task Tagging
  • Deadline Management
  • File Management
  • Spreadsheet View
  • Parent Task
  • Search/Filter
  • Issue Tracking
  • Assignment Management
  • Bug/Issue Capture
  • Bug Tracking
  • Project Management
  • Feedback Management
  • Real Time Updates
  • Activity Tracking
  • Issue Management
  • Access Controls/Permissions
  • Task Scheduling
  • Ticket Management
  • Progress Tracking
  • Project Planning
  • Backlog Management
  • Status Tracking
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Multiple Projects

DoneDone Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment

Plans & Packages

Collaborate

$5 Per Month

DoneDone FAQs

  • No, DoneDone does not offer a free version.

  • Yes, DoneDone offers a free trial.

  • Yes, Credit Card details are required for the DoneDone trial.

  • DoneDone offers the following pricing plans & packages:

    Starting Plan:

    $5 Per Month

  • DoneDone supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, DoneDone does not offer an API.

  • DoneDone offers support with the following options:
    • Email , Knowledge Base

  • DoneDone offers training with the following options:
    • Documentation

  • DoneDone supports the following languages:
    • English

  • Following are the typical users of the DoneDone:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • DoneDone supports the following deployment:
    • Cloud Hosted

  • DoneDone supports the following devices and operating systems:
    • Web-Based