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Usersnap

Your #1 User Feedback Platform

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Usersnap Overview

Usersnap is a dynamic visual feedback and bug-tracking tool that revolutionizes the collaboration between development teams and clients. Acting as a virtual communication bridge, Usersnap simplifies the feedback process by allowing users to capture and annotate screenshots directly on the web page. This visual approach provides crystal-clear context for developers, expediting issue resolution. The platform's integrations with popular project management tools enhance workflow efficiency, ensuring seamless collaboration. Usersnap stands out for its versatility, accommodating both agile and ... Show More

Usersnap screenshot & Video

Contact Details

  • Usersnap
  • 2013
  • Austria
  • 11-50

Support

  • 24x7 Support
  • Email
  • Chat
  • Knowledge Base

Training

  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Croatian, Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Slovak, Spanish, Swedish, Turkish

Industries

Information Technology & Services

Usersnap Features

  • Issue Scheduling
  • Customizable Reports
  • Real Time Notifications
  • Chat/Messaging
  • Help Desk Management
  • Assignment Management
  • Task Management
  • Collaboration Tools
  • Role-Based Permissions
  • Commenting/Notes
  • Ticket Management
  • Alerts/Notifications
  • Projections
  • Multi-Channel Communication
  • Recurring Issues
  • Issue Tracking
  • Knowledge Base Management
  • Email Management
  • Support Ticket Tracking
  • Monitoring
  • Project Management
  • Issue Auditing
  • Prioritization
  • Task Progress Tracking
  • Self Service Portal
  • Surveys & Feedback
  • SLA Management
  • Issue Tracking
  • Assignment Management
  • Bug/Issue Capture
  • Bug Tracking
  • Project Management
  • Feedback Management
  • Real Time Updates
  • Activity Tracking
  • Issue Management
  • Access Controls/Permissions
  • Task Scheduling
  • Ticket Management
  • Progress Tracking
  • Project Planning
  • Backlog Management
  • Status Tracking
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Multiple Projects

Usersnap Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Trial

  • 15 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Startup

$$49 Per Month

Usersnap FAQ's

  • No, Usersnap does not offer a free version.

  • Yes, Usersnap offers a free trial.

  • No, Credit Card details are not required for the Usersnap trial.

  • Usersnap offers the following pricing plans & packages:

    Starting Plan:

    $$49 Per Month

  • Usersnap supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Usersnap offers an API.

  • Usersnap offers support with the following options:
    • Email , Chat , Knowledge Base

  • Usersnap offers training with the following options:
    • Webinar , Documentation

  • Usersnap supports the following languages:
    • Croatian , Czech , English , French , German , Hungarian , Italian , Japanese , Korean , Spanish , Turkish

  • Following are the typical users of the Usersnap:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Usersnap supports the following deployment:
    • Cloud Hosted

  • Usersnap supports the following mobile devices:
    • Web-Based