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Best Customer Engagement Apps for Android and iPhone - Page 2

Staying productive on the go is essential for many businesses, which is why customer engagement mobile apps have become so popular. Below, we’ve curated the top customer engagement apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.7 average rating from 340 reviews
Last Updated: September 09, 2026
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Popular Picks in Customer Engagement Software

Complete Product Directory

List of Top Customer Engagement Mobile Apps for Android and iPhone - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Engagement Mobile Apps Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

LearnUpon

🏆 SW Recommended

Where your cu learn. How your business gets results.

★★★★☆ 4.8 (2 Reviews)

Overview

LearnUpon is a powerful learning management system designed to facilitate training and development within organizations. With its user-friendly interface, administrators can easily create, manage, and deliver online training courses tailored to various learning styles. The softwa...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIreland
#27

Oktopost

🏆 SW Recommended

B2B Social Media Management Platform

★★★★☆ 4.8 (2 Reviews)

Overview

Oktopost is a versatile and user-friendly software designed to streamline your social media management needs. With Oktopost, you can effortlessly schedule and publish content across various social platforms like Facebook, Twitter, LinkedIn, and more, saving you time and ensuring...

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Free TrialNA Starting PriceContact Vendor HeadquartersIsrael
#28

BombBomb

🏆 SW Recommended
★★★★☆ 4.8 (2 Reviews)

Overview

BombBomb is an innovative email marketing software that allows businesses to create and send personalized video emails effortlessly. This platform emphasizes the power of visual communication, enabling users to engage their audience with video content that captures attention and...

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Free TrialAvailable Starting Price$39 Per month HeadquartersUnited States
#29

Totango

🏆 SW Recommended

Customer success software your business can’t outgrow

★★★★☆ 4.8 (1 Reviews)

Overview

Totango is a customer success platform designed to help businesses optimize customer interactions and drive growth. It offers features for tracking customer health scores, indicating how satisfied and engaged customers are with a product or service. Totango enables the segmentati...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#30

LiveChat

🏆 SW Recommended

The live chat software that gets the job done

★★★★☆ 4.7 (22 Reviews)

Overview

A chat widget that just answers questions is table stakes at this point. LiveChat markets itself as AI live chat software built for both ecommerce and B2B, aimed at powering real time website support that also moves the needle on sales. That dual focus, sales plus support, is rea...

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Free TrialAvailable Starting Price$19 Per month HeadquartersPoland
#31

Front

🏆 SW Recommended

The efficiency of a help desk with the familiarity of email.

★★★★☆ 4.7 (15 Reviews)

Overview

Front started as an answer to a pretty specific problem: shared inboxes like a generic support@ email address get messy fast, and nobody knows who's replying to what. Front fixes that by turning email (and chat, and SMS, and social messages) into something that actually behaves l...

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Free Trial7 Days Starting Price$25 Per month HeadquartersUnited States
#32

Slack

🏆 SW Recommended

Made for people. Built for productivity.

★★★★☆ 4.7 (67 Reviews)

Overview

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document col...

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Free TrialAvailable Starting Price₹2.78 Per month HeadquartersUnited States
#33

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 (12 Reviews)

Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#34

Customer Service Management (CSM)

★★★★☆ 4.6 (2 Reviews)

Overview

Most CRM tools were originally built for sales, and customer service just got bolted on afterward. ServiceNow took the opposite path with Customer Service Management, or CSM, building it from the ground up to move beyond a traditional CRM by connecting support directly with the o...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#35

Nextiva Contact Center

🏆 SW Recommended

Top Ranked AI-Powered Contact Center Solution

★★★★☆ 4.6 (2 Reviews)

Overview

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, c...

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Free TrialNA Starting Price$15 Per user HeadquartersUnited States
#36

Apptivo

🏆 SW Recommended

Accelerate your business Growth.

★★★★☆ 4.6 (2 Reviews)

Overview

One customer described Apptivo less as a CRM and more as an ERP, and that framing actually fits pretty well once you look at how much it covers beyond just contact management. It's a business management suite bundling CRM, help desk, field service, and campaign tools into one pla...

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Free Trial14 Days Starting Price$20 Per month HeadquartersUnited States
#37

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)

Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#38

Drift

🏆 SW Recommended

AI-powered buyer engagement platform

★★★★☆ 4.6 (14 Reviews)

Overview

Salesloft Drift is a conversational marketing and AI chat platform designed to help businesses convert website traffic into real sales opportunities in real time. Instead of relying on static forms or delayed email responses, it enables instant engagement with visitors through in...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#39

Pipefy

🏆 SW Recommended

Business Process Automation & Workflow Software

★★★★☆ 4.6 (10 Reviews)

Overview

Pipefy is a versatile business process management software designed to streamline workflows and optimize efficiency. Serving as an intuitive process management tool, Pipefy empowers users to create, automate, and monitor workflows seamlessly. It offers a range of features, includ...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#40

Hootsuite

🏆 SW Recommended

Best Social Media Marketing and Management Tool

★★★★☆ 4.5 (11 Reviews)

Overview

Hootsuite is one of the leading social media management platforms that revolutionizes how businesses approach their online presence. As a centralized hub, Hootsuite empowers users to schedule, manage, and analyze content across various social media channels seamlessly. With a use...

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Free Trial30 Days Starting Price₹1,915 pe Per month HeadquartersCanada
#41

Genesys Cloud CX

🏆 SW Recommended

Choose the all-in-one cloud contact center solution

★★★★☆ 4.5 (2 Reviews)

Overview

Modern customer service teams need more than a traditional call center to deliver fast and personalized support across multiple channels. Genesys Cloud CX is a cloud based customer experience platform that brings voice, messaging, email, chat, and social interactions together in...

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Free TrialAvailable Starting Price$75 Per month HeadquartersUnited States
#42

Customer Satisfaction Survey App

★★★★☆ 4.5 (2 Reviews)

Overview

Customer Thermometer helps businesses measure customer satisfaction and capture real time feedback through a simple and effective customer feedback software platform. This customer experience software enables organizations to collect feedback directly through email surveys using...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited Kingdom
#43

XM for Customer Experience

🏆 SW Recommended
★★★★☆ 4.4 (2 Reviews)

Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#44

Merchant Centric

🏆 SW Recommended

Trusted by the Best Brands

★★★★☆ 4.4 (2 Reviews)

Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#45

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 (3 Reviews)

Overview

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...

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Free TrialAvailable Starting Price$299 Per month HeadquartersPoland
#46

Sprinklr

🏆 SW Recommended

Four AI-native product suites. One Unified-CXM platform.

★★★★☆ 4.3 (2 Reviews)

Overview

Sprinklr is an AI native customer experience management platform that helps large organizations manage customer interactions, service operations, social engagement, marketing, and customer insights from a unified environment. Its customer service capabilities bring conversations...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#47

NICE CXone

🏆 SW Recommended

Leading Customer Experience (CX) AI Platform

★★★★☆ 4.3 (2 Reviews)

Overview

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer beha...

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Free TrialAvailable Starting Price$135 Per month HeadquartersUnited States
#48

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)

Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#49

GUIDEcx

🏆 SW Recommended

Customer Success Starts with Customer Onboarding

★★★★☆ 4.3 (1 Reviews)

Overview

GUIDEcx is a purpose-built client onboarding and project management platform that helps teams deliver new customer implementations with clarity, speed, and confidence. It brings internal teams, customers, and third-party contributors into one collaborative workspace so everyone s...

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Free TrialNA Starting Price$5000 Per year HeadquartersUnited States
#50

Khoros Communities

🏆 SW Recommended

Community management software for enterprises

★★★☆☆ 3.5 (1 Reviews)

Overview

Khoros Communities is a robust platform designed to empower organizations in building and managing online communities effectively. With a user-friendly interface, it facilitates seamless communication and collaboration among community members. Khoros Communities supports discussi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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