Best Customer Engagement Apps for Android and iPhone

WalkMe is a cutting-edge software platform designed to make digital adoption easier and more efficient. It acts as a virtual guide by offering on-screen step-by-step instructions to help users navigate complex websites or applications. This tool is especially beneficial for businesses, as it can train employees on new software without extensive manuals or training sessions. WalkMe's interactive wa... Read more about WalkMe

Influitive is a cutting-edge advocacy marketing platform, designed to harness the power of customer enthusiasm. It specializes in building and managing a brand's community of advocates. The software facilitates the creation of engaging challenges and rewards to motivate users. Its intuitive interface allows for easy navigation and management of advocacy programs. Influitive integrates seamlessly w... Read more about Influitive

Front is a customer communication platform that centralizes email, social media, and other messaging into a single, streamlined inbox. It allows teams to collaborate effectively on customer communications by assigning, sharing, and discussing messages without switching between tools. Front's features include shared inboxes to ensure transparency and prevent duplicated efforts, and personalized inb... Read more about Front

Phone2Action Grassroots is a dynamic nonprofit software designed to empower organizations in their advocacy efforts by mobilizing supporters effectively. This platform provides an array of tools for creating campaigns that inspire action, such as email outreach, social media sharing, and customizable landing pages. Users can easily engage constituents by sending targeted messages and alerts about ... Read more about Phone2Action Grassroots

Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... Read more about Hiver

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Sumo is an all-encompassing marketing toolkit developed to grow website traffic, build email lists, and increase conversions. Its user-friendly interface is perfect for website owners, especially those without deep technical expertise. Key features include a variety of customizable pop-ups and opt-in forms that integrate seamlessly with websites, helping capture leads and engage visitors. Sumo als... Read more about Sumo

Gainsight PX is a powerful and user-centric software developed to enhance customer experience and streamline product management. It's unique in offering detailed insights into user behavior and product usage, crucial for businesses aiming to understand and improve their customer journey. With Gainsight PX, companies can easily track user interactions, identify patterns, and pinpoint areas for impr... Read more about Gainsight PX

Gainsight CS is a leading customer success software designed to help businesses build strong customer relationships, reduce churn, and drive customer loyalty. The platform offers tools for tracking customer health scores, managing customer interactions, and identifying potential risks, enabling customer success teams to proactively address customer needs. Gainsight CS integrates with customer rela... Read more about Gainsight CS

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is user-friendly, with drag-and-drop survey creation and a variety of customizable templates. Sogolytics provides robust dat... Read more about Sogolytics

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

LearnUpon is a powerful learning management system designed to facilitate training and development within organizations. With its user-friendly interface, administrators can easily create, manage, and deliver online training courses tailored to various learning styles. The software includes features such as course tracking, assessments, and reporting, enabling organizations to monitor learner prog... Read more about LearnUpon

CRM in Cloud is a customer relationship management software that provides cloud-based solutions for managing customer interactions, sales, and marketing efforts. The platform offers tools for tracking leads, managing contacts, automating sales workflows, and analyzing customer data. CRM in Cloud also integrates with other business systems, such as email marketing tools and customer support platfor... Read more about CRM in Cloud

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Oktopost is a versatile and user-friendly software designed to streamline your social media management needs. With Oktopost, you can effortlessly schedule and publish content across various social platforms like Facebook, Twitter, LinkedIn, and more, saving you time and ensuring a consistent online presence. Its intuitive dashboard provides insightful analytics, allowing you to track the performan... Read more about Oktopost

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

ProfitWell is a comprehensive business performance management software designed to help companies optimize their financial health and drive sustainable growth. This powerful platform offers a suite of tools for revenue recognition, financial forecasting, budgeting, and performance analytics, enabling businesses to gain deep insights into their financial operations. ProfitWell’s intuitive dashboa... Read more about ProfitWell

Apptivo is a cloud-based suite of business applications designed to support various aspects of organizational management. It includes a comprehensive CRM system for effective customer relationship management, streamlining communication and sales processes. The software offers project management tools, facilitating task tracking and team collaboration. Inventory management within Apptivo assists in... Read more about Apptivo

BombBomb is an innovative email marketing software that allows businesses to create and send personalized video emails effortlessly. This platform emphasizes the power of visual communication, enabling users to engage their audience with video content that captures attention and enhances message delivery. BombBomb’s user-friendly interface makes it easy to record, upload, and embed videos direct... Read more about BombBomb

Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales processes. The software excels in contact management, helping teams organize and track their customer relationships efficien... Read more about Efficy CRM

ClearSlide is a powerful sales content management software designed to empower sales teams with the tools they need to enhance customer engagement and drive revenue. The platform organizes and delivers presentations, tracks customer interactions, and analyzes content performance, making it easier for sales representatives to access relevant materials. Users can upload and share various types of co... Read more about ClearSlide

Mention Me is an innovative customer loyalty software designed to enhance brand loyalty and customer retention. This platform empowers businesses to create referral programs that encourage satisfied customers to share their positive experiences with friends and family. By offering rewards for referrals, businesses can tap into their existing customer base to attract new clients, effectively reduci... Read more about Mention Me

Bigtincan Engagement Hub is an advanced sales enablement software designed to help sales teams improve their productivity and effectiveness. This platform offers a userfriendly interface that enables users to access content, training materials, and sales tools seamlessly. Bigtincan supports features for content management, allowing sales professionals to organize and share resources with ease. The... Read more about Bigtincan Engagement Hub

Zenvia Conversion is a customer communications management software that enables businesses to optimize and automate interactions with customers across various channels. The platform supports multiple communication channels, including SMS, email, WhatsApp, and voice, allowing businesses to engage customers in real-time through their preferred medium. Zenvia Conversion’s intuitive interface makes ... Read more about Zenvia Conversion