Best Customer Engagement Apps for Android and iPhone

Vee24 is a sophisticated live chat software that enhances customer engagement and streamlines communication between businesses and their customers. The platform offers realtime messaging, allowing companies to respond quickly to customer inquiries and resolve issues efficiently. Vee24 integrates with various digital channels, including websites, mobile apps, and social media platforms, providing b... Read more about Vee24

FreeAgent CRM is a modern, cloud-based customer relationship management solution tailored for small and medium-sized businesses seeking to enhance customer engagement and streamline sales processes. Its standout features include a highly customizable interface, enabling users to tailor the CRM solution to their specific business needs. FreeAgent CRM excels in automating sales workflows, managing c... Read more about FreeAgent CRM

Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance. Vitaminise helps insurers increase customer engagement and automate policy purchase and claim submission processes by implementing a Mobile App, Chatbot, and P... Read more about Vitaminise

Whispir is a customer communications management software designed to streamline how businesses communicate with customers across various channels, including SMS, email, voice, and social media. The platform allows companies to create, send, and manage personalized, multichannel communications with ease. Whispir offers a draganddrop interface that simplifies campaign creation and automation, enabli... Read more about Whispir

StoryTap is a unique content marketing platform designed to help businesses create authentic, user-generated video content that resonates with audiences. The software allows companies to easily collect video testimonials, reviews, and stories directly from customers. Through its easy-to-use interface, users can create branded campaigns that encourage customers to share their experiences via video,... Read more about StoryTap

ReviewInc is a comprehensive review management software designed to help businesses enhance their online reputation and customer engagement. This platform offers a suite of tools for monitoring customer feedback, soliciting reviews, and analyzing sentiment across multiple platforms. With its user-friendly interface, businesses can easily track reviews, respond to customer feedback, and generate re... Read more about ReviewInc

FreshLime is an innovative reputation management software designed to help businesses monitor and enhance their online presence. This platform provides tools for collecting customer feedback, managing reviews, and engaging with clients across various channels. Users can easily request feedback from customers after transactions, fostering positive reviews that enhance brand reputation. FreshLime su... Read more about FreshLime

Serviceform is an innovative chatbot software designed to enhance customer service and automate communication with website visitors. The platform enables businesses to build and deploy intelligent chatbots that can handle customer queries, book appointments, collect leads, and provide realtime support. Serviceform’s intuitive interface allows users to design customized chatbot workflows without ... Read more about Serviceform

Stampede is a powerful email marketing software designed to help businesses create, manage, and optimize email campaigns effectively. With its user-friendly interface, users can design visually appealing emails using customizable templates and a drag-and-drop editor, making it easy to craft professional communications without technical expertise. Stampede provides advanced segmentation and targeti... Read more about Stampede

Jix is an advanced artificial intelligence software designed to help organizations leverage AI technology to improve decision-making and operational efficiency. The platform offers tools for data analysis, machine learning, and predictive modeling, enabling users to derive actionable insights from their data. Jix provides features such as natural language processing, automation of routine tasks, a... Read more about Jix

GUIDEcx is a client onboarding and project management software expertly crafted to enhance customer experience and streamline project implementation. Its standout feature is the transparent project tracking, allowing clients to view progress in real-time, fostering trust and clear communication. GUIDEcx facilitates efficient task management, with automated task assignments and reminders ensuring t... Read more about GUIDEcx

Giftbit is a versatile software solution tailored for businesses looking to manage and send digital gift cards efficiently. It streamlines the process of buying, sending, and tracking gift cards from various popular brands, making it ideal for customer rewards, employee incentives, or marketing promotions. A key feature of Giftbit is its ability to provide detailed insights on gift card usage and ... Read more about Giftbit

CafeX Suite is a project management software designed to support teamwork and efficient project execution. It includes features like task tracking, file sharing, and realtime messaging, making it easy for teams to collaborate on projects. CafeX Suite’s intuitive interface allows users to set up project timelines, assign responsibilities, and monitor completion rates, helping teams stay organized... Read more about CafeX Suite

Replyco is a help desk software designed to improve customer support by offering a centralized platform for managing customer inquiries, tickets, and support requests. The software provides a streamlined process for tracking, categorizing, and resolving customer issues, ensuring that no request is overlooked. With Replyco, businesses can create and assign tickets to support agents, set priorities,... Read more about Replyco

WotNot is an innovative lead generation software designed to help businesses capture, nurture, and convert leads more effectively through interactive chatbots and intelligent automation. It offers a comprehensive platform for creating customized chatbots that engage website visitors, qualify leads, and seamlessly integrate with existing marketing and sales tools, ensuring a streamlined and efficie... Read more about WotNot

Perklist is a customer loyalty software designed to help businesses increase retention and engagement by offering rewards and incentives to their most loyal customers. The platform enables businesses to create customizable loyalty programs, track customer spending, and reward behaviors that drive growth, such as repeat purchases or referrals. Perklist integrates seamlessly with POS systems and e-c... Read more about Perklist

InsuredMine is a versatile insurance agency software that revolutionizes client relationship and agency management. It features an intuitive CRM system, centralizing client data for more effective communication and service. The software's automated marketing tools, including email and text campaigns, enhance client engagement and retention. Sales pipeline management is a key feature, allowing agen... Read more about InsuredMine

Helpwise is an innovative software solution designed to streamline the way teams handle their customer communications. Acting like a shared inbox, it integrates multiple channels such as emails, SMS, WhatsApp, and social media into one unified platform. This feature makes it easier for teams to collaborate and respond to customer queries without switching between different apps. Helpwise also offe... Read more about Helpwise

VeriShow is an advanced live chat software that enables businesses to engage with their website visitors in real-time, enhancing customer support and boosting sales. Featuring an easy-to-use interface, VeriShow allows support agents to manage multiple chats simultaneously, ensuring prompt and efficient responses. The software includes customizable chat widgets, automated messaging, and integration... Read more about VeriShow

Notificare is an innovative push notifications software designed to enhance customer engagement through timely and relevant messaging. The platform allows businesses to send personalized notifications to users via mobile apps and websites, ensuring they stay informed about updates, promotions, and events. Notificare’s intuitive dashboard enables marketers to segment audiences based on behaviors ... Read more about Notificare

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about FROGED

The advantage is that all Upnify users can use that information to make reports, campaigns, contracts and quotes, as well as organize their agenda or activities that allow them to explore new opportunities at any time and from wherever they are, and get more sales. Upnify® Suite is integrated with the most advanced artificial intelligence providers, allowing you to save time and refine the autom... Read more about UPNIFY CRM

INSIDE is a versatile live chat software designed to help businesses engage with website visitors in real time, provide customer support, and increase conversions. The platform offers customizable chat widgets, automated responses, and chatbot integrations, enabling businesses to provide instant assistance to their customers. INSIDE supports multiple chat agents, allowing teams to handle multiple ... Read more about INSIDE

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insigh... Read more about Merchant Centric

11Sight is a dynamic video conferencing software designed to facilitate seamless virtual meetings and enhance communication among teams and clients. This platform provides comprehensive tools for hosting high-quality video calls, webinars, and virtual events, ensuring a professional and engaging experience for participants. With 11Sight, users can easily schedule and join meetings, share screens, ... Read more about 11Sight