Software Category

Best Customer Engagement Apps for Android and iPhone

Staying productive on the go is essential for many businesses, which is why customer engagement mobile apps have become so popular. Below, we’ve curated the top customer engagement apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.7 average rating from 340 reviews
Last Updated: September 09, 2026
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Complete Product Directory

List of Top Customer Engagement Mobile Apps for Android and iPhone

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Engagement Mobile Apps Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

VideoAsk

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

VideoAsk is a customer engagement software that helps businesses enhance communication and interaction with their customers through personalized video messages. The platform allows businesses to create interactive video-based forms, surveys, and conversations that can be used for...

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Free TrialAvailable Starting Price$24 Per month HeadquartersSpain
#2

Help Scout

🏆 SW Recommended

Shared Inbox, Help Center, & Live Chat Software

★★★★★ 5.0 (2 Reviews)
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Overview

Some support tools try to do everything and end up feeling cluttered. Help Scout takes the opposite approach, it's a help desk software built around simplicity. Your team doesn't need to learn a maze of features, they just open it and start replying. Emails, live chat, and in app...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#3

Influitive

🏆 SW Recommended

Turn your customers into loyal advocates

★★★★★ 5.0 (2 Reviews)
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Overview

Influitive is a cutting-edge advocacy marketing platform, designed to harness the power of customer enthusiasm. It specializes in building and managing a brand's community of advocates. The software facilitates the creation of engaging challenges and rewards to motivate users. It...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#4

Gainsight CS

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Gainsight CS is a leading customer success software designed to help businesses build strong customer relationships, reduce churn, and drive customer loyalty. The platform offers tools for tracking customer health scores, managing customer interactions, and identifying potential...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#5

Sogolytics

🏆 SW Recommended

The most comprehensive online survey tool and experience management platform

★★★★★ 5.0 (2 Reviews)
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Overview

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is u...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#6

Skilljar Customer Education

🏆 SW Recommended

Learning that lives everywhere

★★★★★ 5.0 (2 Reviews)
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Overview

Skilljar is an advanced customer education learning management system (LMS) designed to empower organizations to create, manage, and deliver training programs for their customers effectively. This platform provides comprehensive tools for developing engaging course content, track...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#7

Disciple

🏆 SW Recommended

Create your own community platform. No coding required!

★★★★★ 5.0 (2 Reviews)
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Overview

Disciple is a versatile community-building platform designed for creators and brands. It empowers users to create their own independent, customizable social networks. The software stands out for its user-friendly interface, making it accessible even to those without technical exp...

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Free TrialAvailable Starting Price$729 Per month HeadquartersUnited Kingdom
#8

Annex Cloud Loyalty Experience Platform

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Annex Cloud Loyalty Experience Platform is an innovative customer loyalty software designed to help businesses create, manage, and optimize their loyalty programs. This platform offers a suite of tools that empower organizations to build meaningful relationships with their custom...

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Free TrialNA Starting Price$15000 Per feautre HeadquartersUnited States
#9

TeamSupport

🏆 SW Recommended

Turn Support Conversations Into Revenue

★★★★★ 5.0 (2 Reviews)
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Overview

Most help desk tools are built around individual customers submitting individual tickets. TeamSupport takes a different angle, it's built for B2B companies where one "customer" might actually be an entire company with ten different people reaching out about the same issue.That di...

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Free TrialAvailable Starting Price$45 Per month HeadquartersUnited States
#10

Viafoura

Online Community Engagement & Management Software

★★★★★ 5.0 (2 Reviews)
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Overview

Viafoura is a digital experience platform that enhances audience engagement for media and publishing companies. It's designed to build and maintain active online communities around content. Viafoura offers real-time commenting features, allowing readers to discuss and engage with...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#11

Mobile Text Alerts

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Mobile Text Alerts is a dynamic SMS Marketing Software designed to help businesses engage with their customers through targeted text messaging campaigns. This versatile platform enables users to create, schedule, and send personalized SMS messages, promotions, and alerts with eas...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#12

Hivebrite

🏆 SW Recommended

Online Community Platform

★★★★★ 5.0 (2 Reviews)
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Overview

Hivebrite is a versatile community engagement platform designed to connect and empower communities. With a user-friendly interface, it facilitates seamless communication and collaboration among members. The platform supports customizable member profiles, enabling users to showcas...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance
#13

SurveyLab

Online survey tool & questionnaire software.

★★★★★ 5.0 (2 Reviews)
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Overview

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and...

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Free Trial14 Days Starting Price$49 Per month HeadquartersPoland
#14

Kangaroo

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Kangaroo is an intuitive SMS marketing software designed to help businesses reach their audience directly through targeted text message campaigns. The platform allows marketers to create, schedule, and send SMS campaigns to customer lists, providing a fast and effective way to en...

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Free TrialAvailable Starting Price$59 Per month HeadquartersCanada
#15

WalkMe

🏆 SW Recommended

Digital Adoption Platform

★★★★★ 5.0 (1 Reviews)
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Overview

WalkMe is a cutting-edge software platform designed to make digital adoption easier and more efficient. It acts as a virtual guide by offering on-screen step-by-step instructions to help users navigate complex websites or applications. This tool is especially beneficial for busin...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#16

Hiver

🏆 SW Recommended

World's 1st Gmail-based Helpdesk

★★★★★ 5.0 (1 Reviews)
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Overview

Hiver is a collaborative shared inbox and email management platform built to help teams manage customer communication directly within Gmail without switching between tools. By transforming ordinary inboxes into organized, team-aligned workspaces, Hiver enables support, sales, ope...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#17

Whatfix

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)
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Overview

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to n...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#18

Rocketlane

🏆 SW Recommended

#1 PSA and Customer Onboarding Software

★★★★★ 5.0 (1 Reviews)
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Overview

Rocketlane is a distinctive project management and customer onboarding software developed to streamline and enhance client projects. It stands out for its unique focus on client collaboration, providing a shared space where teams and clients can work together seamlessly. Key feat...

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Free Trial7 Days Starting Price$19 Per month HeadquartersUnited States
#19

Delighted

🏆 SW Recommended

Collect customer feedback in minutes with Delighted

★★★★☆ 4.9 (8 Reviews)
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Overview

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a sim...

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Free Trial14 Days Starting Price$17 Per month HeadquartersUnited States
#20

Zoho Desk

🏆 SW Recommended

Top Rated Customer Service Help Desk Software

★★★★☆ 4.9 (2 Reviews)
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Overview

If you've ever used a help desk tool that felt more like a spreadsheet than a support system, Zoho Desk is a nice change. It's built to handle emails, live chats, calls, social messages, and web form queries without making your team switch between ten different tabs. Everything l...

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Free Trial15 Days Starting Price₹420 Per month HeadquartersBritish Indian Ocean Territory
#21

yellow.ai

🏆 SW Recommended

Agentic AI Platform for Service Automation

★★★★☆ 4.9 (2 Reviews)
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Overview

yellow.ai is a cutting-edge chatbot software designed to help businesses automate customer interactions and enhance customer service. The platform offers AI-powered chatbots that can handle a wide range of tasks, from answering frequently asked questions to processing orders and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#22

Helpwise

Easy-to-use & affordable customer service platform

★★★★☆ 4.9 (2 Reviews)
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Overview

Helpwise is a collaborative shared inbox and customer communication platform designed to help support, sales, and operations teams manage conversations from multiple channels — including email, live chat, WhatsApp, SMS, and social media — in one unified workspace. Unlike traditio...

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Free Trial7 Days Starting Price$12 Per month HeadquartersUnited States
#23

Preferred Patron Loyalty

🏆 SW Recommended
★★★★☆ 4.9 (2 Reviews)
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Overview

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#24

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 (20 Reviews)
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Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

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Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#25

Sumo

🏆 SW Recommended

The #1 FREE email capture tool

★★★★☆ 4.8 (2 Reviews)
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Overview

Sumo is an all-encompassing marketing toolkit developed to grow website traffic, build email lists, and increase conversions. Its user-friendly interface is perfect for website owners, especially those without deep technical expertise. Key features include a variety of customizab...

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Free TrialNA Starting Price$39 Per year HeadquartersAfghanistan
Daily Discovery

Explore Today’s Featured Customer Engagement Mobile Apps

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

Apptivo

★★★★★ 4.6

One customer described Apptivo less as a CRM and more as an ERP, and that framing actually fits pretty well once you look at how much it covers beyond just contact management. It's a business management suite bundling CRM, help desk, field service, and campaign tools into one platform, and it's used by over 200,000 companies across 194 countries, ranging from small consultancies to names like Audi...

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Featured Today

Drift

★★★★★ 4.6

Salesloft Drift is a conversational marketing and AI chat platform designed to help businesses convert website traffic into real sales opportunities in real time. Instead of relying on static forms or delayed email responses, it enables instant engagement with visitors through intelligent chat experiences that feel natural and personalized.The platform is built to identify high...

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Featured Today

Zendesk Suite

★★★★★ 4.6

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through email, live chat, phone, or social media, your team sees it all in a single dashboard, thanks to true omnichannel support, ...

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