Software Category

Best Online Business Phone Systems Software

In an always-connected world, many businesses prefer business phone systems software solutions that require no local installation. Below, you’ll find top online business phone systems software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.7 average rating from 122 reviews
Last Updated: October 09, 2026
  • All Software
  • 121 Software

Popular Picks in Business Phone Systems Software

Nextiva Logo

Nextiva

   (4.7)

8x8 Contact Center Logo

8x8 Contact Center

   (5.0)

Contact Vendor

Complete Product Directory

List of Top Web-Based Business Phone Systems Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Business Phone Systems Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1
★★★★★ 5.0 (18 Reviews)

Overview

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing tra...

Read more about iPlum  
Free TrialAvailable Starting Price$8.99 Per user HeadquartersUnited States
#2

8x8 Contact Center

🏆 SW Recommended

A complete, secure cloud contact center solution

★★★★★ 5.0 (2 Reviews)

Overview

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work wi...

Read more about 8x8 Contact Center  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#3

VirtualPBX

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collabor...

Read more about VirtualPBX  
Free TrialAvailable Starting Price$18 Per month HeadquartersUnited States
#4

Telnyx Suite

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Telnyx Suite is a powerful SMS marketing software designed to help businesses connect with their customers through effective messaging campaigns. This platform provides tools for creating and managing SMS campaigns, enabling users to send promotional messages, alerts, and updates...

Read more about Telnyx Suite  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#5

Ooma Office

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Ooma Office is a cloud-based business phone system designed to provide organizations with a reliable and flexible communication solution. The platform offers features such as call management, voicemail, video conferencing, and team messaging, ensuring seamless communication among...

Read more about Ooma Office  
Free TrialAvailable Starting Price$19.95 Per user HeadquartersUnited States
#6

Dialpad

🏆 SW Recommended

Agentic AI-powered Contact Center & Communications

★★★★★ 5.0 (1 Reviews)

Overview

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing produ...

Read more about Dialpad  
Free TrialAvailable Starting Price$15 Per user HeadquartersUnited States
#7

Top-Rated Contact Center Software

★★★★★ 5.0 (1 Reviews)

Overview

Aloware is a cloud-based contact center and customer engagement platform designed for sales and support teams that rely on voice and messaging to communicate with leads and customers. The platform brings calling, SMS, MMS, and automation into a single system so teams can manage c...

Read more about Aloware  
Free Trial14 Days Starting Price$30 Per month HeadquartersUnited States
#8

Connect Globally, Connect Seamlessly

★★★★★ 5.0 (1 Reviews)

Overview

Calilio is a cloud-based Business Phone Systems Software that enables businesses to manage professional voice communication through a reliable VoIP phone system. It allows organizations to make and receive business calls, use virtual phone numbers, send SMS/MMS, and manage inboun...

Read more about Calilio  
Free TrialNA Starting Price$15 Per month HeadquartersSingapore
#9

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)

Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

Read more about Bitrix24  
Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#10

Zendesk Talk

🏆 SW Recommended

Dial up your voice support with AI

★★★★☆ 4.8 (2 Reviews)

Overview

Zendesk Talk is a comprehensive telephony software solution integrated with the Zendesk customer service platform, designed to enhance customer interactions and streamline call center operations. With Zendesk Talk, businesses can manage phone support calls directly within the Zen...

Read more about Zendesk Talk  
Free TrialNA Starting Price$19 Per month HeadquartersUnited States
#11

All-In-One Cloud Communications for Global Businesses

★★★★☆ 4.8 (1 Reviews)

Overview

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, ca...

Read more about AVOXI  
Free TrialAvailable Starting Price$14.99 Per month HeadquartersUnited States
#12

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)

Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

Read more about CloudTalk  
Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#13

Nextiva

🏆 SW Recommended

The Connected Conversation Platform for Businesses

★★★★☆ 4.7 (17 Reviews)

Overview

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into...

Read more about Nextiva  
Free TrialNA Starting Price$15 Per month HeadquartersUkraine
#14

GoTo Connect

🏆 SW Recommended

All-in-one, AI-powered cloud communications

★★★★☆ 4.7 (10 Reviews)

Overview

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video con...

Read more about GoTo Connect  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#15

JustCall

🏆 SW Recommended

Cloud Phone System and SMS Solution

★★★★☆ 4.7 (5 Reviews)

Overview

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. Ju...

Read more about JustCall  
Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#16

RingEX

🏆 SW Recommended
★★★★☆ 4.6 (2 Reviews)

Overview

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference cal...

Read more about RingEX  
Free TrialAvailable Starting Price$30 Per user HeadquartersUnited States
#17

Nextiva Contact Center

🏆 SW Recommended

Top Ranked AI-Powered Contact Center Solution

★★★★☆ 4.6 (2 Reviews)

Overview

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, c...

Read more about Nextiva Contact Center  
Free TrialNA Starting Price$15 Per user HeadquartersUnited States
#18

Datarails

🏆 SW Recommended

#1 AI-powered Excel-native FP&A platform.

★★★★☆ 4.6 (2 Reviews)

Overview

Datarails transforms how finance teams manage spreadsheets by bringing advanced FP&A capabilities into a secure, centralized platform without forcing a rip-and-replace of familiar tools like Excel. Built for companies that depend on complex financial models, Datarails captures, c...

Read more about Datarails  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#19

Twilio

🏆 SW Recommended

Communication APIs for SMS, Voice, Video & Authentication

★★★★☆ 4.6 (9 Reviews)

Overview

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers...

Read more about Twilio  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#20

Aircall

🏆 SW Recommended

The ultimate integrated business phone system for sales and support teams.

★★★★☆ 4.6 (25 Reviews)

Overview

Aircall is a cloud-based phone solution that helps teams manage inbound and outbound calls across sales and support without complex PBX systems. It lets organizations set up business phone lines quickly, route calls intelligently, and capture conversation insights in real time. W...

Read more about Aircall  
Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#21

3CX

🏆 SW Recommended

Business Communication Solutions & Software

★★★★☆ 4.4 (2 Reviews)

Overview

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilit...

Read more about 3CX  
Free TrialMore than 30 days Starting PriceContact Vendor HeadquartersUnited States
#22

InfoFlo

🏆 SW Recommended
★★★★☆ 4.3 (2 Reviews)

Overview

InfoFlo is a comprehensive human services software designed to help organizations manage client data, case files, appointments, and billing processes with ease. Tailored for social service agencies, nonprofits, and healthcare providers, InfoFlo offers tools for tracking client in...

Read more about InfoFlo  
Free TrialAvailable Starting Price$30 Per month HeadquartersCanada
#23

Phone.com

🏆 SW Recommended
★★★☆☆ 3.5 (1 Reviews)

Overview

Phone.com is a versatile VoIP (Voice over Internet Protocol) Software designed to provide reliable and feature-rich communication solutions for businesses of all sizes. Featuring an intuitive platform, Phone.com allows users to make and receive calls over the internet, reducing t...

Read more about Phone.com  
Free TrialNA Starting Price$15 Per month HeadquartersUnited States
#24
No approved reviews yet. Be the first to review

Overview

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabli...

Read more about Zoom Phone  
Free TrialAvailable Starting Price$10 Per user HeadquartersUnited States
#25

Cloud PBX, messaging, meetings.

No approved reviews yet. Be the first to review

Overview

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-...

Read more about Placetel  
Free TrialAvailable Starting Price£4.9 Per user HeadquartersUnited States

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help