Ooma Office
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SoftwareWorld Editorial Review
Why SoftwareWorld Chooses Ooma Office
"Small teams and growing businesses often find Ooma Office a practical choice for handling everyday phone communication without spending too much. It works well for businesses that need a reliable business phone system without dealing with complicated setups or high monthly costs. The service suits offices that want basic calling features without a steep learning curve. That said, larger organizations with more advanced communication needs or high call volumes may find the feature set a bit limited over time."
Decision Snapshot
Ooma Office Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
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Trust & Transparency
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Structured Product Information
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Clear Sponsored Disclosure
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Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Ooma Office Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Ooma Office
Problem it Solves
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Streamlines Business Communication With Affordable
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Reliable VoIP Phone Services
Target Users
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Small Business Owners
-
Office Managers
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Remote Workers
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IT Administrators
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Customer Service Teams
Core Use Case
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Manage Business Calls
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Set Up Virtual Receptionist
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Configure Call Routing
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Access Voicemail Remotely
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Monitor Call Analytics
USP
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Streamline Business Communication With Reliable And Scalable Phone Solutions
Pros
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Small business phone setup takes under 15 minutes to complete
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Call quality holds up reliably across mobile and desktop apps
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Virtual receptionist handles call routing without needing IT involvement
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Pricing stays flat and predictable even as your team grows
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Free number porting means switching from old providers costs nothing extra
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Ring groups and extensions work well for distributed remote teams
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The mobile app genuinely replaces desk phones for field workers
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Video conferencing and messaging come bundled without separate subscription fees
Cons
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Mobile app experience feels noticeably thinner than the desktop version
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Advanced analytics and reporting sit behind higher-tier plans
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Call handling setup grows complex when managing larger teams
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International calling coverage feels limited compared to rival providers
Editorial Buyer Guidance
Who Is Ooma Office Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlines Business Communication With AffordableReliable VoIP Phone Services
Target Users
- Small Business Owners
- Office Managers
- Remote Workers
- IT Administrators
- Customer Service Teams
Core Use Cases
- Manage Business Calls
- Set Up Virtual Receptionist
- Configure Call Routing
- Access Voicemail Remotely
- Monitor Call Analytics
Unique Selling Point
Streamline Business Communication With Reliable And Scalable Phone Solutions
Strengths and Limitations
Ooma Office Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Small business phone setup takes under 15 minutes to complete
- Call quality holds up reliably across mobile and desktop apps
- Virtual receptionist handles call routing without needing IT involvement
- Pricing stays flat and predictable even as your team grows
- Free number porting means switching from old providers costs nothing extra
- Ring groups and extensions work well for distributed remote teams
- The mobile app genuinely replaces desk phones for field workers
- Video conferencing and messaging come bundled without separate subscription fees
!
Cons
- Mobile app experience feels noticeably thinner than the desktop version
- Advanced analytics and reporting sit behind higher-tier plans
- Call handling setup grows complex when managing larger teams
- International calling coverage feels limited compared to rival providers
Sponsored Products
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Category-Based Capabilities
Ooma Office Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Unified Communications Software 13 selected features Open category ↗ ⌄
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Connected Applications
Ooma Office Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Outlook
Microsoft Teams
Google Workspace
HubSpot CRM
Zendesk Suite
Salesforce Sales Cloud
QuickBooks Online
Slack
Okta
Zapier
Pricing Information
Ooma Office Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Ooma office
$19.95
Per User
Pro
$24.95
Per Month
Pro Plus
$29.95
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a Ooma Office Review ↗
Ooma Office Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Joel E.
Product Manager
Reliable and Budget-Friendly Business Phone Solution
Ooma Office got our property back online in just 45 minutes when our previous phone system failed—setup was fast, and any tweaks were handled smoothly. The platform is intuitive, budget-friendly, and offers most of the features you’d expect from larger UCaaS providers. While initial firmware downloads over Wi-Fi required a bit of support assistance, the team was helpful and responsive. Multi-site setups are simple, and the enterprise options cover advanced needs like contact center functionality. Overall, Ooma is a dependable choice for businesses of any size.
Reviewed on January, 2024
Wayne E.
Systems Analyst
Cost-Effective and Flexible Phone Solution
Switching to this phone service has dramatically cut our expenses—down to about one-fifth of what we used to pay. We love the flexibility of being able to work from anywhere while maintaining the feel of being in the office, and the mobile app makes using our cell phones seamless. While the texting feature is now limited to the Pro plan, the overall service, features, and pricing make it an excellent, reliable choice for any business looking to save money and stay connected.
Reviewed on January, 2024
Alternative Products
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Frequently Asked Questions
Ooma Office FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Ooma Office is a cloud-based business phone system designed to provide organizations with a reliable and flexible communication solution. The platform offers features such as call management, voicemail, video conferencing, and team messaging, ensuring seamless communication among employees and clients. Ooma Office provides tools for managing multiple lines and extensions, making it suitable for businesses of all sizes. With its easy-to-use interface, organizations can set up and customize their phone systems without the need for extensive IT support. The software also integrates with popular business applications, enhancing productivity and collaboration. By utilizing Ooma Office, organizations can improve their communication strategies, enhance customer interactions, and support remote work capabilities.
- No, Ooma Office does not offer a free version.
- Yes, Ooma Office offers a free trial.
- No, Credit Card details are not required for the Ooma Office trial.
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Ooma Office offers the following pricing plans & packages:
Ooma office
$19.95 Per User
Pro
$24.95 Per Month
Pro Plus
$29.95 Per Month
-
Ooma Office supports the following payment frequencies:
- Monthly Subscription
- No, Ooma Office does not offer an API.
-
Ooma Office can be integrated with the following applications:
- Salesforce Sales Cloud , QuickBooks Online , Google Workspace , HubSpot CRM , Slack , Microsoft Outlook , Zendesk Suite , Okta , Microsoft Teams , Zapier
-
Ooma Office offers support with the following options:
- 24x7 Support , Email , Phone , Chat , FAQs/Forum
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Ooma Office offers training with the following options:
- Webinar , Documentation , Videos
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Ooma Office supports the following languages:
- English
-
Following are the typical users of the Ooma Office:
- Self-Employed , Small-Business , Midsize-Business
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Ooma Office supports the following deployment:
- Cloud Hosted , On-Premise
-
Ooma Office supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux
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