Best Live Chat Apps for Android and iPhone - Page 2

#26

Drift

🏆 SW Recommended

AI-powered buyer engagement platform

★★★★☆ 4.6 (14 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

Salesloft Drift is a conversational marketing and AI chat platform designed to help businesses convert website traffic into real sales opportunities in real time. Instead of relying on static forms or delayed email responses, it enables instant engagement with visitors through in...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#27

Genesys Cloud CX

🏆 SW Recommended

Choose the all-in-one cloud contact center solution

★★★★☆ 4.5 (2 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Modern customer service teams need more than a traditional call center to deliver fast and personalized support across multiple channels. Genesys Cloud CX is a cloud based customer experience platform that brings voice, messaging, email, chat, and social interactions together in...

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Free TrialAvailable Starting Price$75 Per month HeadquartersUnited States

#28

Fleep

An ideal way to communicate

★★★★☆ 4.5 (2 Reviews)

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Overview Use Cases Best For Key Features Pricing

Overview

Fleep is a simple and practical team communication tool built for real work conversations, not just quick chats. It helps teams communicate clearly with coworkers, clients, and external partners without forcing everyone into the same company workspace. Conversations stay organize...

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Free TrialAvailable Starting Price€5 Per month HeadquartersEstonia

#29

Pure Chat

🏆 SW Recommended

Live Chat Software for Businesses

★★★★☆ 4.5 (2 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Pure Chat is a user-friendly software developed to enhance customer communication through live chat capabilities. It's exceptionally easy to set up and integrates seamlessly with websites, allowing businesses to interact instantly with visitors. Key features include real-time ana...

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Free Trial30 Days Starting Price$13 Per month HeadquartersUnited States

#30

JivoChat

Live Chat Software for Websites

★★★★☆ 4.5 (2 Reviews)

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Overview Use Cases Best For Key Features Pricing

Overview

JivoChat is a comprehensive live chat and omnichannel customer communication software designed to help businesses manage customer conversations, provide real-time support, and improve online engagement. The platform centralizes live chat, chatbot automation, email, phone, and soc...

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Free Trial14 Days Starting Price$19 Per month HeadquartersUnited States

#31

3CX

🏆 SW Recommended

Business Communication Solutions & Software

★★★★☆ 4.4 (2 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilit...

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Free TrialMore than 30 days Starting PriceContact Vendor HeadquartersUnited States

#32

Vision Helpdesk

🏆 SW Recommended

Customer Service Software

★★★★☆ 4.4 (2 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Managing support for one product is straightforward enough, managing it across several brands or client companies at once is where most help desk tools start to struggle. Vision Helpdesk built a specific answer to that second problem, Satellite Help Desk, which lets a business ru...

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Free Trial30 Days Starting Price$12 Per month HeadquartersIndia

#33

tawk.to

🏆 SW Recommended

"100% FREE live chat software for your website!

★★★★☆ 4.3 (19 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

tawk.to is a popular live chat software notable for its free-of-charge usage model. This platform stands out with its simplicity and ease of integration into any website, allowing businesses to engage with visitors in real time. One of its key features is the ability to monitor v...

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Free TrialNA Starting PriceFree HeadquartersUnited States

#34

Olark

🏆 SW Recommended

Accessible live chat and chatbot software for sales, marketing and customer support on your website.

★★★★☆ 4.3 (2 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Olark is a live chat and customer messaging software that helps businesses connect with website visitors in real time to increase engagement, capture leads, and resolve support issues before they escalate. With a clean, customizable chat widget that can be embedded on any website...

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States

#35

Five9

🏆 SW Recommended

Agentic CX. Flexible Automation. Trusted Results.

★★★★☆ 4.2 (5 Reviews)

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Overview

Five9 is a leading cloud‑based contact center and customer experience platform trusted by thousands of businesses worldwide. It helps companies manage inbound, outbound, and blended customer interactions across voice, email, chat, SMS, and social channels, all from a unified syst...

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Free TrialNA Starting Price$119 Per month HeadquartersUnited States

#36

Gorgias

The Conversational AI platform for ecommerce.

★★★★☆ 4.0 (1 Reviews)

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Gorgias is an e-commerce-focused customer service platform designed to centralize and streamline customer interactions. It integrates various communication channels like email, social media, and live chat into one interface, facilitating easier management of customer queries. Gor...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States

#37

HubSpot CRM

🏆 SW Recommended

Free CRM Software & Tools for Your Whole Team

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Overview

HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers...

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Free TrialAvailable Starting Price$752 Per month HeadquartersUnited States

#38

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, impro...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

#39

SAP Service Cloud

🏆 SW Recommended

CRM Service and Support Software

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

SAP Service Cloud is a powerful software designed to transform customer service operations for businesses. It's ideal for companies of various sizes seeking to provide exceptional customer support. The software centralizes customer interactions from multiple channels, making it e...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#40

Heyday

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Overview

Overview

Heyday is a cutting-edge Conversational AI Platform Software designed to enhance customer engagement, support, and satisfaction through intelligent, real-time interactions. This comprehensive platform offers a wide range of features, including natural language processing, chatbot...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada

#41

Zoho SalesIQ

🏆 SW Recommended

Conversations that convert, connections that last

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Overview

Zoho SalesIQ is a sophisticated yet user-friendly software designed to enhance customer engagement and sales effectiveness for businesses. This tool uniquely integrates live chat, visitor tracking, and analytics capabilities, enabling businesses to interact with website visitors...

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Free Trial15 Days Starting Price₹500 Per month HeadquartersIndia

#42

Sprinklr Service

🏆 SW Recommended

The Leading AI-Powered CCaaS Platform

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

Sprinklr Service is an AI native customer service and contact center platform designed to help enterprises manage customer interactions across voice, digital, social, messaging, and other channels from one unified environment. The platform brings customer conversations into a cen...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#43

Twilio Flex

New approach to cloud contact center software

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Overview Pricing

Overview

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

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Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States

#44

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States

#45

Freshchat

🏆 SW Recommended

Live Chat & AI Bots for Customer Messaging

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Overview

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless c...

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Free Trial14 Days Starting Price$1,499 Per month HeadquartersUnited States

#46

RingCentral Contact Center

🏆 SW Recommended

Power the Voice of Your Business with AI

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Overview Use Cases Best For Key Features Integrations Pros & Cons

Overview

RingCentral provides a cloud based communication platform that allows businesses to manage calls, messages, video meetings, and customer interactions from a single application. Instead of relying on separate tools for communication and collaboration, organizations can centralize...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States

#47

ManageEngine SupportCenter Plus

Step up your customer support game with SupportCenter Plus Say goodbye to support-related woes

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Overview

Overview

ManageEngine SupportCenter Plus is a comprehensive IT help desk software that streamlines IT support and service management for businesses of all sizes. The platform helps IT teams resolve technical issues efficiently by offering ticketing, incident tracking, and knowledge base f...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

#48

Intercom

🏆 SW Recommended

The only AI customer service solution you need

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Overview Use Cases Best For Key Features Integrations Pros & Cons Pricing

Overview

Most customer messaging tools pick a lane, they're either good at support or good at marketing, rarely both. Intercom tries to close that gap. It's built around live chat, but underneath that is a full customer communication platform that handles support conversations, product up...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States

#49

Kayako

Scale Support. Not Headcount.

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Overview Use Cases Best For Key Features Pros & Cons

Overview

Most companies that try bolting AI onto their support desk end up with the same story, a shiny pilot that never actually ships. Kayako built its whole pitch around fixing that specific failure point, positioning itself less as software you install and more as a service you deploy...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

#50

Jitbit Helpdesk

Help Desk Software built for SaaS

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Overview

A lot of helpdesk tools try to reinvent how support teams communicate. Jitbit didn't bother, it just made email work really well. Forward support emails to the app and tickets start organizing themselves, no complicated onboarding, no forcing customers to learn a new portal just...

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Free TrialNA Starting Price$29 Per month HeadquartersUnited Kingdom